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OUTLOOK SETTING UP NEW ACCOUNT WINDOW LOOKS DIFFERENT "USER NAME" AND "PASSWORD" BOXES MISSING RRS feed

  • Question

  • I have MS Outlook 2016 but unfortunately for some weird reason when I want to set up an IMAP account the new design does not have "User Name" and "Password" boxes (see image below). The thing is that in my other computer I also have MS Outlook 2016 but for some reason the IMAP form windows looks as usual (see second image below) and it does have the traditional "User Name" and "Password" at the bottom. I do really need this inputs because in my company the "user name" it is slightly different to the email account, is there a way to pull out the former IMAP confuguration window or another way to input the "User Name" and "Password". Thanks in advance

    Image result for imap configuration




    • Edited by zeellos Wednesday, April 4, 2018 6:51 AM
    Wednesday, April 4, 2018 6:48 AM

All replies

  • Hello,

    This is a new feature in Outlook 2016 and currently there is no option to revert it to original behavior. However, instead of adding the account directly in Outlook, you may try to open Control Panel > Mail, click Email Accounts button, click New, then you will see the former configuration window you want.

    Hope this helps.

    Regards,
    Steve Fan


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    • Proposed as answer by Steve Fan Monday, April 9, 2018 9:25 AM
    Thursday, April 5, 2018 4:51 AM
  • Just wanted to say hi and check if there is anything that I can do for you on this problem. If so, please do not hesitate to let me know and I will be happy to help.

    Best Regards,

    Steve Fan 


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Monday, April 9, 2018 9:25 AM
  • Hello,

    Have you tried setting up the account from Control Panel > Mail? Is that what you want?

    Regards,
    Steve Fan


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Sunday, April 22, 2018 4:47 PM