locked
MS Exchange Information Store Service Failing RRS feed

  • Question

  • Hello, I am having to restart the information store service every couple of days because we are unable to access exchange email. We are a small company and have a very small exchange setup.

    *******************************************

    Here is one of the error messages in the event viewer:

    Event Type:    Error
    Event Source:    MSExchangeIS Mailbox Store
    Event Category:    General
    Event ID:    9690
    Date:        8/10/2011
    Time:        5:00:13 AM
    User:        N/A
    Computer:    SERVER
    Description:
    Exchange store 'First Storage Group\Mailbox Store (W2K3SRVR)': The logical size of this database (the logical size equals the physical size of the .edb file and the .stm file minus the logical free space in each) is 18 GB. This database size has exceeded the size limit of 18 GB.

    This database will be dismounted immediately.

    For more information, click http://www.microsoft.com/contentredirect.asp.

    *******************************************

     

    -Thanks


    Wednesday, August 10, 2011 2:49 PM

Answers

  • Its looking you have Exchnage 2003 STD edition. Event log says DB size is crossed 18 GB sile limit so store got dismount.

    How to increase the Exchange Server 2003 Service Pack 2 18-gigabyte database :

    http://support.microsoft.com/kb/912375


    Anil MCC 2011,ITIL V3,MCSA 2003,MCTS 2010, My Blog : http://messagingschool.wordpress.com
    • Proposed as answer by Terence Yu Thursday, August 11, 2011 6:09 AM
    • Marked as answer by Terence Yu Friday, August 19, 2011 7:34 AM
    Wednesday, August 10, 2011 3:20 PM