If you cannot start Internet Explorer, you can open the settings window by pressing Windows Key + R, typing inetcpl.cpl in the
Run box, and then pressing Enter. After the window is open, follow step 4 to step 8.
- Close all Internet Explorer and Explorer windows that are currently open.
- Start Internet Explorer.
Note If you are running Windows 8, start Internet Explorer for the desktop. Changing your settings will affect both Internet Explorer and Internet Explorer for the desktop. - On the Tools menu, tap or click Internet options. If you don't see the
Tools menu, press Alt.
- In the Internet Options window, tap or click the Advanced tab.
- Tap or click Reset. If you're using Windows Internet Explorer 6, click Restore Default.
- In the Reset Internet Explorer Settings dialog box, tap or click
Reset.
Select the Delete personal settings check box if you also want to remove browsing history, search providers, Accelerators, home pages, Tracking Protection, and ActiveX Filtering data. - When Internet Explorer finishes applying default settings, tap or click
Close, and then tap or click OK.
- Exit and then start Internet Explorer.
Notes:
- If you close all visible windows, but still get an error message when trying to reset, you might have programs running that are not visible. Restart Windows, start Internet Explorer, and try resetting again.
- If you cannot start Internet Explorer, you can open the settings window by pressing Windows Key + R, typing inetcpl.cpl in the
Run box, and then pressing Enter. After the window is open, follow step 4 to step 8.
Cf.:
How to reset Internet Explorer settings
Good Luck,
Vincenzo Di Russo
Microsoft® MVP Windows Internet Explorer, Windows & Security Expert - since 2003.
Moderator in the Microsoft Community and TechNet Forums
My MVP Profile