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Sending mails issues RRS feed

  • Question

  • Hi everybody,

    My company is encountering issues with Exchange 2010.
    No one in the company is able to send mails today (we can receive). Outlook and OutlookWebApp seem to work correctly : when we send (or try to send) mails, we have no error message.

    It would be too complicated to describe our infrastructure (one server work as Hub and ClientAccess and another one work as Mailbox server). I used Tracking Log Explorer in Exchange Management Console to verify if there is an error and I can see all messages I sent and I received until yesterday but I have no trace of messages I tried to send this morning.

    Where can I search to identify the problem ?

    I know I give a few information but I'm looking for ideas to try to solve my problem.
    Thanks in advance for your help.

    Have a nice day.

    Wednesday, September 19, 2012 11:34 AM

Answers

  • Hi

    Thanks for telling us it works,

    Perhaps there were some large messages blocking the queue. 

    Next time when you meet that problem, you can try get-message command to check.

    Cheers


    Zi Feng

    TechNet Community Support

    • Proposed as answer by Om Prakash Nath Thursday, September 20, 2012 9:35 AM
    • Marked as answer by NicolasC Friday, September 21, 2012 9:16 AM
    Thursday, September 20, 2012 9:28 AM

All replies

  • Hi

    Please take a look at your send connector and ensure that the settings are correct.

    If you look at your queues does it show any errors?

    Wednesday, September 19, 2012 11:39 AM
  • Is the connector used to send internal mails ?
    Because no one is able to receive an email sent by another user in the company but we receive mails from outside.



    • Edited by NicolasC Wednesday, September 19, 2012 11:47 AM
    Wednesday, September 19, 2012 11:42 AM
  • sorry, your question stated no one is able to send mail. routing is done through your hub server.

    Are all your servers online and are all the services started?

    Ref:http://technet.microsoft.com/en-us/library/bb232193.aspx

    Wednesday, September 19, 2012 11:52 AM
  • Yes, all services are started on my Exchange servers.
    Is there a way to identify the problem on my hub server ?

    Wednesday, September 19, 2012 12:03 PM
  • The problem seems to resolve itself. I begin to receive incoming mails, I don't know what happened.
    Thanks in advance for your help.

    Goodbye.

    • Proposed as answer by Om Prakash Nath Thursday, September 20, 2012 9:35 AM
    Wednesday, September 19, 2012 12:09 PM
  • Glad it is working. Perhaps you had a network bottleneck somewhere or connection problem?
    • Proposed as answer by Om Prakash Nath Thursday, September 20, 2012 9:35 AM
    Wednesday, September 19, 2012 12:19 PM
  • Hi

    Thanks for telling us it works,

    Perhaps there were some large messages blocking the queue. 

    Next time when you meet that problem, you can try get-message command to check.

    Cheers


    Zi Feng

    TechNet Community Support

    • Proposed as answer by Om Prakash Nath Thursday, September 20, 2012 9:35 AM
    • Marked as answer by NicolasC Friday, September 21, 2012 9:16 AM
    Thursday, September 20, 2012 9:28 AM