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removing pop email from outlook 2010 RRS feed

  • Question

  • Hi,

    i used to had a pop accout for a given email...  i created an imap FOR THE SAME email, copied all my emails to the imap hoping i could get rid of the POP email i am not using anymore.  i did file, account settings, account settings, datafiles, click on the pop accout and delete...  this message appear : "this email files is asssociated with a mail account.  to remove it use the email tab."  i then delete the POP, but it still appears in the tree as you can see in the attache picture.

    i also can copy the calender contacts...  (circled in yellow)  to my IMAP

    how can i fix this?  (the pop and the imap are for the same email address

    

    Thursday, June 21, 2012 4:41 PM

Answers

  • #1 - Suggest you do all this from the Mail applet in Control Panel with Outlook closed. Location of the Mail applet in Control Panel will depend on the OS in use

    #2 - Start the applet --> email accounts and make sure that the POP3 account is not your default email account

    #3 - highlight the POP3 account and take note of the PST file to which things were being delivered

    #4 - remove the email account

    #5 - goto the Data files tab and remove the PST file from step #3

    Close the applet - start Outlook and you should be good to go


    Karl Timmermans - The Claxton Group
    Outlook Import/Export Hints/Tips
    Contact import/export/data management tools for Outlook '2000/2010 - ContactGenie.com

    • Marked as answer by paascal Friday, June 22, 2012 2:40 AM
    Friday, June 22, 2012 1:08 AM