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Installing Printer: Received Error 0x000003eb RRS feed

  • Question

  • I have been trying to install a printer and keep getting this error:  0x000003eb

    I have an HP Color Laser Jet CP5225n.  At some point (don't ask me how) I got the printer installed.  Windows recognized it but when I tried to print, it said the printer was NOT installed.  At that point, I uninstalled the printer and don't know how to proceed.  Help! 

    Wednesday, November 18, 2015 3:52 PM

Answers

  • Hi,

    We can use USB connect to printer, then power on printer, Windows will auto-recognize this device because Windows contain universal printer driver.

    Moreover, if you have set IP address for printer, you can open Control Panel\Hardware and Sound\Devices and Printers, then Add a printer to connect to printer and install driver.

    If this issue persists, please try to reset printer default setting and try again.


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    Allen Wang
    TechNet Community Support

    • Proposed as answer by Allen_WangJF Wednesday, December 2, 2015 5:17 AM
    • Marked as answer by Deason Wu Thursday, December 3, 2015 6:55 AM
    Thursday, November 19, 2015 8:33 AM