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    Hello,

    I am trying to upload an assignment for school, however, when I save the downloaded version it comes up under my documents encrypted and I nor my instructor can view the assignment.  Are you able to help me with this?  I think it may be some incompatibility with my computer.  I am trying to upload the "score" part of a webpage called "Grammarly."

    Thank you.  I can be reached via phone 320 237xxxx or email jnifferxxx@gmail.com


    • Edited by Steve Fan Tuesday, March 14, 2017 7:41 AM remove private info
    Monday, March 13, 2017 3:16 PM

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    Hi,

    Is the assignment created in a Word document format or as a webpage?

    What if we try to right-click the downloaded version, click Properties. Under General tab, click Advanced button. See if there is a checkbox labelled "Encrypt contents to secure data". Try to uncheck the option and then see if you can open the file now.

    If I've misunderstood something, please feel free to let me know.

    Regards,

    Steve Fan

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    • Proposed as answer by Steve Fan Wednesday, March 15, 2017 9:51 AM
    Tuesday, March 14, 2017 7:47 AM
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    How are you uploading content? Via some sort of collaboration site?

    Stefan Blom, Microsoft Word MVP

    Wednesday, March 15, 2017 2:19 PM