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Win 7 activation problem RRS feed

  • Question

  • My computer recently popped up saying that I didn't have a validated version of win 7 

    I also get windows activation technologies error 0x80070002 when I try to use the activation repair

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80070422
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 55041-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.011
    ID: {6A46E6AB-B383-4EA5-BA86-E4D33AFA0CA1}(1)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Starter
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\jessica\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6A46E6AB-B383-4EA5-BA86-E4D33AFA0CA1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>55041-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3812999324-689007147-2126459277</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>N150P                      </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>01GT.M026.20101220.RHU</Version><SMBIOSVersion major="2" minor="5"/><Date>20101220000000.000000+000</Date></BIOS><HWID>4A6E3707018400E4</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070422' to display the error text.
    Error: 0x80070422 

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAnJ86encWNK1MOwS8vqee8dTJoOWw/nIZ

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC PTLTD APIC  
      FACP INTEL        
      HPET PTLTD HPETTBL 
      BOOT PTLTD $SBFTBL$
      MCFG PTLTD  MCFG  
      SLIC SECCSD LH43STAR
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst


    Tuesday, November 20, 2012 5:16 PM

Answers

  • OK - we'll have to try it the 'easy way' :)

    Open SERVICES.MSC

    look there for the Software Protection Service

    double-click on it

    In the Genral tab, you'll see a selection dropdown for Startup

    Select 'Automatic (Delayed Start)'

    Click on Apply - what happens?

    Now click on Start - what happens?

    close the window by clicking OK, and reboot

    run another MGADiag report.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by AdamDaniells Thursday, November 22, 2012 12:40 PM
    Thursday, November 22, 2012 11:39 AM

All replies

  • What is response to

    slmgr.vbs -dlv

    ?

    Rgds

    Milos

    Tuesday, November 20, 2012 7:14 PM
  • On a computer running microsoft windows non-core edition run "slui.exe 0x2a 0x80070422 to display this text error

    0x80070422 the service can not be started because it is disabled or it has no enabled devices.


    Tuesday, November 20, 2012 8:07 PM
  • Your machine may need this: http://support.microsoft.com/kb/971033

    Lots of experience available here: http://social.microsoft.com/Forums/en-US/genuinewindows7


    Don
    (Please take a moment to "Vote as Helpful" and/or "Mark as Answer", where applicable.
    This helps the community, keeps the forums tidy, and recognises useful contributions. Thanks!)


    • Edited by DonPick Tuesday, November 20, 2012 8:14 PM
    • Marked as answer by AdamDaniells Tuesday, November 20, 2012 9:04 PM
    • Unmarked as answer by AdamDaniells Thursday, November 22, 2012 2:31 AM
    Tuesday, November 20, 2012 8:13 PM
  • The first was to install a System Update Readiness Tool for Windows 7  (http://www.microsoft.com/downloads/details.aspx?FamilyID=914fbc5b-1fba-4bae-a7c3-d2c47c6fcffc&displaylang=en).

    ofcourse i think there is a mismatch between the OEMBIOS.DAT and the BIOS , that for solved this problem you must reinstall windows.

    before you reinstall OS please use this command

    SFC /Scannow


    MCSE | MCITP [x2] | ISMS27001

    Tuesday, November 20, 2012 9:13 PM
  • There are a number of possible problems here - the 422 relates to services not being able to start, or being disabled.

    run the following commands in an Elevated Command prompt...

    NET START SPPSVC

    NET START SPUINOTIFY

    If you get any response other that 'starting... started' or 'already started' then post back with details.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Proposed as answer by Bryan Fachri Tuesday, February 18, 2014 11:04 AM
    Wednesday, November 21, 2012 2:33 PM
  • The service cannot be started, either because it is disabled or because it has no devices associated with it - NET START SPPSVC

    The service name is invalid - NET START SPUINOTIFY 

    Sorry if that's insufficient  details, not very computer savvy

    Thursday, November 22, 2012 7:24 AM
  • OK -

    I've uploaded a small file SPPUINOTKEYw7.zip to my Skydrive at https://skydrive.live.com/#cid=936736BB8FCEB92F&id=936736BB8FCEB92F%21485

    please download it and extract the content to your desktop

    right-click on the extracted SPPUINOTKEYw7.reg file and select Merge

    accept the warnings, and OK the 'success' message you should get - then reboot.

    Run another MGADiag report, and post hte results.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, November 22, 2012 8:02 AM
  • Diagnostic Report (1.9.0027.0):

    Ok thanks(: So while doing the MGADiag report I got an error as it had finished saying " falied to create output files, hr = 0x8007002 please contact support
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80070422
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 55041-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.011
    ID: {6A46E6AB-B383-4EA5-BA86-E4D33AFA0CA1}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Starter
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\jessica\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6A46E6AB-B383-4EA5-BA86-E4D33AFA0CA1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>55041-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3812999324-689007147-2126459277</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>N150P                      </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>01GT.M026.20101220.RHU</Version><SMBIOSVersion major="2" minor="5"/><Date>20101220000000.000000+000</Date></BIOS><HWID>4A6E3707018400E4</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070422' to display the error text.
    Error: 0x80070422 

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAnJ86encWNK1MOwS8vqee8dTJoOWU13IZ

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC PTLTD APIC  
      FACP INTEL
      HPET PTLTD HPETTBL 
      BOOT PTLTD $SBFTBL$
      MCFG PTLTD  MCFG  
      SLIC SECCSD LH43STAR
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst


           
    • Edited by AdamDaniells Thursday, November 22, 2012 8:36 AM
    Thursday, November 22, 2012 8:29 AM
  • Please run the two commands again, in an Elevated Command Prompt

    NET START SPPSVC

    NET START SPUINOTIFY

    Copy/paste teh results to your reply

      Here are some instructions to make life easier :)

    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt. 

    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once. 

    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.     


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, November 22, 2012 8:44 AM
  • Thank you very much for those instructions, indeed it made life easier :D

    Microsoft Windows [Version 6.1.7601]Copyright (c) 2009 Microsoft Corporation.  All rights reserved.


    C:\Users\jessica>NET START SPPSVC
    System error 1058 has occurred.

    The service cannot be started, either because it is disabled or because it has n
    o enabled devices associated with it.


    C:\Users\jessica>NET START SPUINOTIFY
    The service name is invalid.

    More help is available by typing NET HELPMSG 2185.


    C:\Users\jessica>

    • Edited by AdamDaniells Thursday, November 22, 2012 8:53 AM
    Thursday, November 22, 2012 8:52 AM
  • My mistake - a typo crept in and I perpetuated it.

    the second command should be

    NET START SPPUINOTIFY

    Please run that.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, November 22, 2012 9:22 AM
  • PLease run the following commands in an Elevated Command Prompt window

    SC CONFIG SPPSVC /Start=delayed-auto

    SC START SPPSVC

    run another MGADiag report, and post back with the results.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, November 22, 2012 9:29 AM
  • Ah :P Damn typos(: a message just popped up saying windows must be reinstalled an unauthorized change was made , is this meant to show up when I run "SC CONFIG SPPSVC /Start=delayed-auto SC START SPPSVC"

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Users\jessica>SC CONFIG SPPSVC /Start=delayed-auto
    DESCRIPTION:
            Modifies a service entry in the registry and Service Database.
    USAGE:
            sc <server> config [service name] <option1> <option2>...

    OPTIONS:
    NOTE: The option name includes the equal sign.
          A space is required between the equal sign and the value.
     type= <own|share|interact|kernel|filesys|rec|adapt>
     start= <boot|system|auto|demand|disabled|delayed-auto>
     error= <normal|severe|critical|ignore>
     binPath= <BinaryPathName>
     group= <LoadOrderGroup>
     tag= <yes|no>
     depend= <Dependencies(separated by / (forward slash))>
     obj= <AccountName|ObjectName>
     DisplayName= <display name>
     password= <password>

    C:\Users\jessica>SC START SPPSVC
    [SC] StartService FAILED 1058:

    The service cannot be started, either because it is disabled or because it has n
    o enabled devices associated with it.


    C:\Users\jessica>


    Diagnostic Report (1.9.0027.0):-----------------------------------------

    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80070422
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 55041-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.011
    ID: {6A46E6AB-B383-4EA5-BA86-E4D33AFA0CA1}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Starter
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\jessica\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6A46E6AB-B383-4EA5-BA86-E4D33AFA0CA1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>55041-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3812999324-689007147-2126459277</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>N150P                      </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>01GT.M026.20101220.RHU</Version><SMBIOSVersion major="2" minor="5"/><Date>20101220000000.000000+000</Date></BIOS><HWID>4A6E3707018400E4</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070422' to display the error text.
    Error: 0x80070422 

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAnJ86encWNK1MOwS8vqee8dTJoOWU13IZ

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC PTLTD APIC  
      FACP INTEL
      HPET PTLTD HPETTBL 
      BOOT PTLTD $SBFTBL$
      MCFG PTLTD  MCFG  
      SLIC SECCSD LH43STAR
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst



           
    • Edited by AdamDaniells Thursday, November 22, 2012 9:43 AM
    Thursday, November 22, 2012 9:33 AM
  • I seem to have neglected a space in that command - so it didn't run....

    SC CONFIG SPPSVC /Start= delayed-auto

    SC START SPPSVC

    (quite why MS is so inconsistent in this type of thing defeats me!)
    then run another MGADiag report.

    Sorry about that (too much multi-tasking, and not enough caffeine!)


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, November 22, 2012 10:03 AM
  • That is a tad odd, It's completely fine I can wait till your not so busy if you have other important things to do. 

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0x80070422
    Windows Product Key: *****-*****-X92GV-V7DCV-P4K27
    Windows Product Key Hash: aU2z1/fnhnLHmhBm699qYZT2E6s=
    Windows Product ID: 55041-OEM-8992662-00400
    Windows Product ID Type: 2
    Windows License Type: OEM SLP
    Windows OS version: 6.1.7601.2.00010300.1.0.011
    ID: {6A46E6AB-B383-4EA5-BA86-E4D33AFA0CA1}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Starter
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\jessica\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6A46E6AB-B383-4EA5-BA86-E4D33AFA0CA1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-P4K27</PKey><PID>55041-OEM-8992662-00400</PID><PIDType>2</PIDType><SID>S-1-5-21-3812999324-689007147-2126459277</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>N150P                      </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>01GT.M026.20101220.RHU</Version><SMBIOSVersion major="2" minor="5"/><Date>20101220000000.000000+000</Date></BIOS><HWID>4A6E3707018400E4</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    On a computer running Microsoft Windows non-core edition, run 'slui.exe 0x2a 0x80070422' to display the error text.
    Error: 0x80070422 

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAnJ86encWNK1MOwS8vqee8dTJoOWU13IZ

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC PTLTD APIC  
      FACP INTEL        
      HPET PTLTD HPETTBL 
      BOOT PTLTD $SBFTBL$
      MCFG PTLTD  MCFG  
      SLIC SECCSD LH43STAR
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst

    Thursday, November 22, 2012 10:27 AM
  • Still have that error - we obviously need to dig deeper.

    Please open an Elevated (Administrator) Command Prompt window and use the following
    commands....

     

    net start sppsvc

    sc qc sppsvc

    sc queryex sppsvc

    sc qprivs sppsvc

    sc qsidtype sppsvc

    sc sdshow sppsvc

     

    Copy and paste the output to your reply



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, November 22, 2012 11:30 AM
  • Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

    C:\Users\jessica>net start sppsvc
    System error 1058 has occurred.

    The service cannot be started, either because it is disabled or because it has n
    o enabled devices associated with it.


    C:\Users\jessica>sc qc sppsvc
    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: sppsvc
            TYPE               : 10  WIN32_OWN_PROCESS
            START_TYPE         : 4   DISABLED
            ERROR_CONTROL      : 1   NORMAL
            BINARY_PATH_NAME   : C:\windows\system32\sppsvc.exe
            LOAD_ORDER_GROUP   :
            TAG                : 0
            DISPLAY_NAME       : Software Protection
            DEPENDENCIES       : RpcSs
            SERVICE_START_NAME : NT AUTHORITY\NetworkService

    C:\Users\jessica>sc queryex sppsvc

    SERVICE_NAME: sppsvc
            TYPE               : 10  WIN32_OWN_PROCESS
            STATE              : 1  STOPPED
            WIN32_EXIT_CODE    : 1077  (0x435)
            SERVICE_EXIT_CODE  : 0  (0x0)
            CHECKPOINT         : 0x0
            WAIT_HINT          : 0x0
            PID                : 0
            FLAGS              :

    C:\Users\jessica>sc qprivs sppsvc
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: sppsvc
            PRIVILEGES       : SeAuditPrivilege
                             : SeChangeNotifyPrivilege
                             : SeCreateGlobalPrivilege
                             : SeImpersonatePrivilege

    C:\Users\jessica>sc qsidtype sppsvc
    [SC] QueryServiceConfig2 SUCCESS

    SERVICE_NAME: sppsvc
    SERVICE_SID_TYPE:  UNRESTRICTED

    C:\Users\jessica>sc sdshow sppsvc

    D:(A;;CCLCSWRPWPDTLOCRRC;;;SY)(A;;CCDCLCSWRPWPDTLOCRSDRCWDWO;;;BA)(A;;CCLCSWRPLO
    CRRC;;;IU)(A;;CCLCSWRPLOCRRC;;;SU)(A;;LCRP;;;AU)S:(AU;FA;CCDCLCSWRPWPDTLOCRSDRCW
    DWO;;;WD)

    C:\Users\jessica>
    C:\Users\jessica>
    Thursday, November 22, 2012 11:32 AM
  • OK - we'll have to try it the 'easy way' :)

    Open SERVICES.MSC

    look there for the Software Protection Service

    double-click on it

    In the Genral tab, you'll see a selection dropdown for Startup

    Select 'Automatic (Delayed Start)'

    Click on Apply - what happens?

    Now click on Start - what happens?

    close the window by clicking OK, and reboot

    run another MGADiag report.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    • Marked as answer by AdamDaniells Thursday, November 22, 2012 12:40 PM
    Thursday, November 22, 2012 11:39 AM
  • Ok, I clicked on apply it switched to automatic delayed start, when I click start it started but nothing happened.

    Diagnostic Report (1.9.0027.0):
    -----------------------------------------
    Windows Validation Data-->

    Validation Code: 0
    Cached Online Validation Code: N/A, hr = 0xc004f012
    Windows Product Key: *****-*****-CMMYT-WHMY2-89M6G
    Windows Product Key Hash: Hb01nJn1bGwj7lOU9wXoRUMnZn4=
    Windows Product ID: 00342-946-6744545-85040
    Windows Product ID Type: 5
    Windows License Type: Retail
    Windows OS version: 6.1.7601.2.00010300.1.0.011
    ID: {6A46E6AB-B383-4EA5-BA86-E4D33AFA0CA1}(3)
    Is Admin: Yes
    TestCab: 0x0
    LegitcheckControl ActiveX: N/A, hr = 0x80070002
    Signed By: N/A, hr = 0x80070002
    Product Name: Windows 7 Starter
    Architecture: 0x00000000
    Build lab: 7601.win7sp1_gdr.120830-0333
    TTS Error: 
    Validation Diagnostic: 
    Resolution Status: N/A

    Vista WgaER Data-->
    ThreatID(s): N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002

    Windows XP Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    File Exists: No
    Version: N/A, hr = 0x80070002
    WgaTray.exe Signed By: N/A, hr = 0x80070002
    WgaLogon.dll Signed By: N/A, hr = 0x80070002

    OGA Notifications Data-->
    Cached Result: N/A, hr = 0x80070002
    Version: N/A, hr = 0x80070002
    OGAExec.exe Signed By: N/A, hr = 0x80070002
    OGAAddin.dll Signed By: N/A, hr = 0x80070002

    OGA Data-->
    Office Status: 109 N/A
    OGA Version: N/A, 0x80070002
    Signed By: N/A, hr = 0x80070002
    Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

    Browser Data-->
    Proxy settings: N/A
    User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
    Default Browser: C:\Users\jessica\AppData\Local\Google\Chrome\Application\chrome.exe
    Download signed ActiveX controls: Prompt
    Download unsigned ActiveX controls: Disabled
    Run ActiveX controls and plug-ins: Allowed
    Initialize and script ActiveX controls not marked as safe: Disabled
    Allow scripting of Internet Explorer Webbrowser control: Disabled
    Active scripting: Allowed
    Script ActiveX controls marked as safe for scripting: Allowed

    File Scan Data-->
    File Mismatch: C:\windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watux.exe[Hr = 0x80070003]
    File Mismatch: C:\windows\system32\wat\watweb.dll[Hr = 0x80070003]

    Other data-->
    Office Details: <GenuineResults><MachineData><UGUID>{6A46E6AB-B383-4EA5-BA86-E4D33AFA0CA1}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010300.1.0.011</OS><Architecture>x32</Architecture><PKey>*****-*****-*****-*****-89M6G</PKey><PID>00342-946-6744545-85040</PID><PIDType>5</PIDType><SID>S-1-5-21-3812999324-689007147-2126459277</SID><SYSTEM><Manufacturer>SAMSUNG ELECTRONICS CO., LTD.</Manufacturer><Model>N150P                      </Model></SYSTEM><BIOS><Manufacturer>Phoenix Technologies Ltd.</Manufacturer><Version>01GT.M026.20101220.RHU</Version><SMBIOSVersion major="2" minor="5"/><Date>20101220000000.000000+000</Date></BIOS><HWID>4A6E3707018400E4</HWID><UserLCID>1409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>New Zealand Standard Time(GMT+12:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM><OEMID>SECCSD</OEMID><OEMTableID>LH43STAR</OEMTableID></OEM><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

    Spsys.log Content: 0x80070002

    Licensing Data-->
    Software licensing service version: 6.1.7601.17514

    Name: Windows(R) 7, Starter edition
    Description: Windows Operating System - Windows(R) 7, RETAIL channel
    Activation ID: 71c7c851-1863-4232-8ac2-cdd7f5e45dae
    Application ID: 55c92734-d682-4d71-983e-d6ec3f16059f
    Extended PID: 00342-00170-946-674454-00-5129-7601.0000-3282012
    Installation ID: 020956085274405564174705848153753010686605737882413735
    Processor Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88338
    Machine Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88339
    Use License URL: http://go.microsoft.com/fwlink/?LinkID=88341
    Product Key Certificate URL: http://go.microsoft.com/fwlink/?LinkID=88340
    Partial Product Key: 89M6G
    License Status: Initial grace period
    Time remaining: 43200 minute(s) (30 day(s))
    Remaining Windows rearm count: 4
    Trusted time: 23/11/2012 1:05:58 a.m.

    Windows Activation Technologies-->
    HrOffline: 0x00000000
    HrOnline: N/A
    HealthStatus: 0x0000000000000000
    Event Time Stamp: N/A
    ActiveX: Not Registered - 0x80040154
    Admin Service: Not Registered - 0x80040154
    HealthStatus Bitmask Output:


    HWID Data-->
    HWID Hash Current: MAAAAAEAAQABAAIAAAABAAAAAwABAAEAnJ86encWNK1MOwS8vqee8dTJoOWU13IZ

    OEM Activation 1.0 Data-->
    N/A

    OEM Activation 2.0 Data-->
    BIOS valid for OA 2.0: yes
    Windows marker version: 0x20001
    OEMID and OEMTableID Consistent: yes
    BIOS Information: 
      ACPI Table Name OEMID Value OEMTableID Value
      APIC PTLTD APIC  
      FACP INTEL        
      HPET PTLTD HPETTBL 
      BOOT PTLTD $SBFTBL$
      MCFG PTLTD  MCFG  
      SLIC SECCSD LH43STAR
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst
      SSDT PmRef Cpu0Tst

    Thursday, November 22, 2012 12:06 PM
  • You should now be able to activate :)

    please attempt validation at www.microsoft.com/genuine/validate and post another MGADiag report.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, November 22, 2012 12:20 PM
  • ...actually, check the Key, it will show as being blocked, in all likelihood - it's been published all over the internet.

    You need to change the Key to the one on your COA Sticker, and activate that - use the Change Product Key link at the bottom of the System properties page.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth


    • Edited by Noel D Paton Thursday, November 22, 2012 12:23 PM typos
    Thursday, November 22, 2012 12:22 PM
  • Ah D: Not to sure what the COA sticker is.
    Thursday, November 22, 2012 12:25 PM
  • Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!
    http://www.microsoft.com/en-us/howtotell/Hardware.aspx

    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, November 22, 2012 12:35 PM
  • Thanks, as I have a netbook it's always shifting around on my lap, and the number has rubbed off and is no longer there, I have win 7 starter edition.

    And a BIG BIG BIG thank you :D you were very helpful with this problem and have fixed the problem(:

    • Edited by AdamDaniells Thursday, November 22, 2012 12:40 PM
    Thursday, November 22, 2012 12:39 PM
  • In such circumstances, the only things you can do are

    1) Contact the manufacturer direct, and see if they can provide assistance with the Key

    2) a reformat and reinstall using the manufacturer's recovery media

    3) purchase a new license for Windows (or a new computer)   

    There *may* be an
    alternative solution though, if you are patient and persistent.

    Attempt Telephone
    Activation, and speak to an operator - they will tell you that your current Key
    is blocked (they should then ask for confirmation of your Product Key). Explain
    to them your problem, that you need to change the Key to the one on your sticker,
    but that the sticker is unreadable (could they please supply a replacement
    Key?). Hopefully they will ask for documentary proof of the sticker, in the
    form of an email with a picture of the affected sticker - and you can proceed
    from there.

    Sometimes it takes two or three calls before you get an operator who actually knows and uses
    this procedure - but I know that it can and does happen.



    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, November 22, 2012 12:50 PM
  • I shall just purchase a new license I suppose. Thank you very much for helping me(: I really appreciate it superb job(:!
    Thursday, November 22, 2012 12:53 PM
  • Try the telephone request first - it'll save you a lot of money if/when it works!

    You're welcome.


    Noel Paton | Nil Carborundum Illegitemi | CrashFixPC | The Three-toed Sloth

    Thursday, November 22, 2012 1:03 PM
  • I know this is old but this totally worked for me just now.

    I kept getting that error when opening "windows" files, pics, etc.  Error after run MDIAG 0x80070422

    The Software Protection Service in my Services was disabled, dunno why. But I started this and set it to 'Automstic (Delayed Start).

    Sweet. Thanks. 



    Wednesday, January 20, 2016 9:31 AM
  • Thanks a lot. It works. Finally I am able to change the Geneuine Key on my PC.
    Sunday, March 20, 2016 2:57 AM
  • Thank you ,

    After fixing the software protection issue on services panel activation issue solved.

    Thursday, July 11, 2019 10:54 AM