Hi,
Does this issue continue if we try to start Outlook in safe mode? To do this, press Windows key + R to open the Run command, type
outlook /safe and press Enter.
What type of email account did you set up in your Outlook? Have you tried creating a new Outlook mail profile and then set the email in the new mail profile to see whether this issue continues. Besides, we can also have a test with another email account
to see if you get the same result.
In addition, please also check whether there are any events logged in Event Viewer when this issue happens.
Regards,
Steve Fan
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