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OAB download problem on Outlook 2010 (Error 0x80200049) RRS feed

  • Question

  • Hi,

    I have a problem while downloading Offline address book (OAB) . It give me the Error 0x80200049.

    Thanks

    Wednesday, February 15, 2017 11:16 AM

Answers

  • This error is often caused from the BITS job list being full, to fix this, you must clear/reset the BITS job list. Microsoft outlook uses BITS to download Offline address book and if the BITS queue goes full it stops.

    The resolution is to run the following command to clear the transfer queue.

    Open Run and type the following command there

    bitsadmin.exe /reset

    If the user doesn’t have access to run this you can run the following command as an administrator:

    bitsadmin.exe /reset /allusers

    After running the above command Restart the System and update the address book 

    Thank You!

    • Marked as answer by Shong Chen Wednesday, February 15, 2017 11:37 AM
    Wednesday, February 15, 2017 11:25 AM

All replies

  • This error is often caused from the BITS job list being full, to fix this, you must clear/reset the BITS job list. Microsoft outlook uses BITS to download Offline address book and if the BITS queue goes full it stops.

    The resolution is to run the following command to clear the transfer queue.

    Open Run and type the following command there

    bitsadmin.exe /reset

    If the user doesn’t have access to run this you can run the following command as an administrator:

    bitsadmin.exe /reset /allusers

    After running the above command Restart the System and update the address book 

    Thank You!

    • Marked as answer by Shong Chen Wednesday, February 15, 2017 11:37 AM
    Wednesday, February 15, 2017 11:25 AM
  • This error is often caused from the BITS job list being full, to fix this, you must clear/reset the BITS job list. Microsoft outlook uses BITS to download Offline address book and if the BITS queue goes full it stops.

    The resolution is to run the following command to clear the transfer queue.

    Open Run and type the following command there

    bitsadmin.exe /reset

    If the user doesn’t have access to run this you can run the following command as an administrator:

    bitsadmin.exe /reset /allusers

    After running the above command Restart the System and update the address book 

    Thank You!

    Thanks. It worked but how do you prevent it from happening again? Is there an automatic solution?
    Friday, October 4, 2019 4:37 AM