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Delivery failure message from one Particular Domain to Particular ID RRS feed

  • Question

  • Hi All,

    One of the User is getting Delivery Failure message (Delayed Report) while sending mail to one Particular Domain, rest other users are able to send the mail to particular Domain. That user able to send mail in all other Domain.

    Kindly help me, I checked in Blacklist Server,but server is not in Blacklist.

    Thanks

    Mukesh

     

     

     

    Wednesday, February 16, 2011 10:35 AM

Answers

  • Hi,

     

    The NDR appears just a delay. Have you verify with the recipient  if he received the email?

    Could you please send a test mail with outlook or OWA to the particular domain on another computer? If no issue, we can make sure the Exchange servers have no issue.

    If the particular ID still received the NDR, we should pay more attention to the following items.

    1.Navigate to properties of connector -> Delivery restrictions and Address space, if there is any special configuration?

    2.Contact to the administrator of the particular domain, Check is there any  filter on Message Delivery properties?

     

    ·         Both Side, So can you please tell me where i can find the SMTP Send logs.

    1. At first you need to enable message tracking

    Navigate to first administrative group->server->properties

     

    2.Then you can find the SMTP send logs

    Navigate to tools, filter the message according the sender (particular ID).

     

    Here is some information about general troubleshooting for transport issues in Exchange server 2003

    http://support.microsoft.com/kb/257265/en-us

    • Marked as answer by emma.yoyo Friday, March 4, 2011 6:40 AM
    Friday, February 18, 2011 10:08 AM

All replies

  • Can you please post the NDR.
    Wednesday, February 16, 2011 12:55 PM
  • Yes post the full NDR. Does your Exchange server send directly to the internet or do you have another gateway SMTP server? You need to look at the send protocol logs. It could be DNS resolution issues or throttling your connections (if you send too much email or your email is not configured correctly) etc.

     

    SMTP Send Logs: \Exchange Server\TransportRoles\Logs\ProtocolLog\SmtpSend


    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
    Wednesday, February 16, 2011 2:47 PM
  • Hi James and Jose,

    Please find the below NDR.

    -----Original Message-----

    From: Post Master General

    Sent: Tue 2/15/2011 11:01 AM

    To: XXXX

    Subject: Delivery Status Notification (Delay)

    This is an automatically generated Delivery Status Notification.

    THIS IS A WARNING MESSAGE ONLY.

    YOU DO NOT NEED TO RESEND YOUR MESSAGE.

     Delivery to the following recipients has been delayed.

    xxxx@xxx.com

    We are routing the mail thru Smart Host Server, which is another Exchange Server directly connected to Internet. Also we are using Exchange 2003 on Both Side, So can you please tell me where i can find the SMTPSend logs.

    Thanks

    Mukesh

     

    Friday, February 18, 2011 6:10 AM
  • Hi,

     

    The NDR appears just a delay. Have you verify with the recipient  if he received the email?

    Could you please send a test mail with outlook or OWA to the particular domain on another computer? If no issue, we can make sure the Exchange servers have no issue.

    If the particular ID still received the NDR, we should pay more attention to the following items.

    1.Navigate to properties of connector -> Delivery restrictions and Address space, if there is any special configuration?

    2.Contact to the administrator of the particular domain, Check is there any  filter on Message Delivery properties?

     

    ·         Both Side, So can you please tell me where i can find the SMTP Send logs.

    1. At first you need to enable message tracking

    Navigate to first administrative group->server->properties

     

    2.Then you can find the SMTP send logs

    Navigate to tools, filter the message according the sender (particular ID).

     

    Here is some information about general troubleshooting for transport issues in Exchange server 2003

    http://support.microsoft.com/kb/257265/en-us

    • Marked as answer by emma.yoyo Friday, March 4, 2011 6:40 AM
    Friday, February 18, 2011 10:08 AM