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Windows 7 Pro Security Updates

    Question

  • Are Windows 7 Pro security updates still available.  Last night performed a check for windows updates and after several hours no results.  I have notice this with several other Windows 7 machines.

    Wednesday, September 21, 2016 4:23 PM

Answers

All replies

  • Yes security updates don't disappear this will usually kick the update system into gear.

    1) When manually installing updates you need to switch your update settings to Never check for updates and restart the machine first.
    http://www.sevenforums.com/tutorials/2797-windows-update-settings-change.html

    2) After restart verify that the windows update service is not running if it is Stop and switch to Manual apply and okay.

    3) Make sure KB3020369 is installed if not manually install it this is the main article page with all versions,
    https://support.microsoft.com/en-us/kb/3020369

    4) which version of windows do you have installed 32 bit or 64 bit,
    http://www.sevenforums.com/tutorials/515-system-type-32-bit-x86-64-bit-x64.html

    These other links do prompt you to download as soon as you click on them just to give you a heads up :)
    KB3020369
    4b) download links,
    Win-7 32 bit
    https://download.microsoft.com/download/C/0/8/C0823F43-BFE9-4147-9B0A-35769CBBE6B0/Windows6.1-KB3020369-x86.msu

    Win-7 64 bit
    https://download.microsoft.com/download/5/D/0/5D0821EB-A92D-4CA2-9020-EC41D56B074F/Windows6.1-KB3020369-x64.msu

    5) Then manually install KB3172605 main article page with all versions,
    https://support.microsoft.com/en-us/kb/3172605

    KB3172605 download links,
    Win-7 32 bit
    https://download.microsoft.com/download/C/D/5/CD5DE7B2-E857-4BD4-AA9C-6B30C3E1735A/Windows6.1-KB3172605-x86.msu

    Win-7 64 bit
    https://download.microsoft.com/download/5/6/0/560504D4-F91A-4DEB-867F-C713F7821374/Windows6.1-KB3172605-x64.msu

    6) After switch your windows update and service settings back to what you had prior and manually check for updates and the rest should show up shortly.

    7) After all of the above is completed you can use Option 3 below to reset all of the windows updates components
    http://www.sevenforums.com/tutorials/91738-windows-update-reset.html


    • Edited by ThrashZone Wednesday, September 21, 2016 6:50 PM
    • Proposed as answer by Tony_TaoModerator Tuesday, September 27, 2016 7:18 AM
    Wednesday, September 21, 2016 6:49 PM
  • Hi,

    First of all, we may try turning it on in safe mode and clean boot with networking first, then try restart the update.

    The windows update troubleshooter may be a good idea, please try it.

    Troubleshoot problems with installing updates:

    http://windows.microsoft.com/en-us/windows/troubleshoot-problems-installing-updates#1TC=windows-7

    Try fixing Windows Update errors by using the DISM or System Update Readiness tool:

    https://support.microsoft.com/en-us/kb/947821

    We may also try to reset windows update components to narrow down the issue.

    How do I reset Windows Update components?

    https://support.microsoft.com/en-us/kb/971058

    In addition, for more about the issue, please refer to the link:

    Windows Update freezes when you install updates in Windows 8, Windows 7, or Windows Vista:

    https://support.microsoft.com/en-us/kb/2700567

    Best Regards,

    Tao


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, September 22, 2016 9:38 AM
    Moderator
  • Hi,

    We haven’t heard from you for a couple of days, have you solved the problem? How about the solution we have provided? We are looking forward to your good news.

    Best Regards,

    Tao


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, September 27, 2016 7:18 AM
    Moderator