update from 8 to 10 failed.

All replies

  • Would you mind post back steps which you are following for upgrade?

    How did you get installer for Windows 10?

    Tuesday, March 21, 2017 4:38 PM
  • Error code 8024001B

    Please post the error message besides the error code.

    Error code covers vast scenarios. It really isn't useful without the text message.
    Error message is specific to the problem your computer is facing.

    Officially Free upgrade to Win 10 has expired since July 29th, 2016.
    So, how did you attempt to install Win 10 over your Win 8 ?

    • Edited by david hk129 Tuesday, March 21, 2017 7:52 PM
    Tuesday, March 21, 2017 4:52 PM
  • Hi,

    If your current Operating System is Windows 8.1 and it never upgrade to Windows 10 successfully. Please consider use the Creation Media Tool to perform the upgrade process again.

    Download Windows 10

    If it still failed, upload your setuperr.log file here for analysis. It may under:



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    Wednesday, March 22, 2017 2:15 AM