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Why isn't Search returning the correct results? RRS feed

  • Question

  • I just installed Win7 64bit on a new hard drive and it's running great with one exception. I kept the old hard drives in the pc to access the data off them and they mount fine and I can access them. But the search feature isn't returning the correct results. I search for "boxtop' and get no results on any drives. But manually browsing to one of probably 5 different directories and I find all kinds of files with the name "boxtop' in their filename. Lord knows how many times those words show up inside a document.

    Still, I get 0 results. Any ideas what I am doing wrong? This isn't the only time this has happened either. Some times I have been in a directory and searched for a file and it couldn't find it in the same directory. It's to the point that I no longer trust the Windows Search feature (though it seems to always be indexing my drives).

    Any suggestions or ideas?

    Thanks in advance for your help,

    jase

    • Moved by Carey FrischMVP Monday, July 25, 2011 7:08 PM Moved to more appropriate forum category (From:Windows 7 Miscellaneous)
    Monday, July 25, 2011 6:44 PM

All replies

  • Hi,

     

    Thanks for posting in Microsoft TechNet Forum.

     

    First, please check the following Folder Options:

     

    1.    Open Folder Options by clicking the Start button, clicking Control Panel, clicking Appearance and Personalization, and then clicking Folder Options.

    2.    Under the Search tab, select “Always search files name and contents”.

     

    If this issue persists, try to rebuild the index:

     

    1.    Open the Control Panel.

    2.    In the Instant Search box, type Index.

    3.    Click on Indexing Options.

    4.    Click on Run as Administrator and allow the privileges.

    5.    Click on Advanced, then Rebuild.

     

    Hope it helps.

     

    Alex Zhao

    TechNet Subscriber Support in forum

    If you have any feedback on our support, please contact tnmff@microsoft.com.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    • Marked as answer by Cloud_TS Monday, August 1, 2011 1:57 AM
    • Unmarked as answer by jase-in-atl Sunday, September 11, 2011 2:48 PM
    Tuesday, July 26, 2011 6:19 AM
  • Hi,

     

    I am just writing to check the status of this thread. Was the information provided in previous reply helpful to you? Do you have any further questions or concerns? Please feel free to let us know.

     

    Regards,

     

    Alex Zhao

    TechNet Subscriber Support in forum

    If you have any feedback on our support, please contact tnmff@microsoft.com.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Thursday, July 28, 2011 2:59 AM
  • Hi,

     

    As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as ‘Answered’ as the previous steps should be helpful for many similar scenarios. If the issue still persists, please feel free to reply this post directly so we will be notified to follow it up. You can also choose to unmark the answer as you wish.

     

    BTW, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems. Thanks for your understanding and efforts.

     

    Regards,

     

    Alex Zhao

    TechNet Subscriber Support in forum

    If you have any feedback on our support, please contact tnmff@microsoft.com.


    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.
    Monday, August 1, 2011 1:57 AM
  • Sorry about the delay in responding to this thread. I tried rebuilding the search index as Adminstrator and it still messes up consistently.

    For example, I have a file called bhlogo.ai in my My Documents Folder on the C:\ drive (boot volume)

    If I search C:\ for 'logo' it will not find the file. I rebuild the index (which I shouldn't have to do for such a simple thing) and it still will not find the file. It will find hundreds of files with "logo" in the title, but not the ones I need. And it's completely arbitrary.

    In this screenshot of two windows open, you can see the search results and the directory contents for My Documents. Clearly the files with the word "logo" in the title should show up in my search results and yet they don't. The results are sorted by title alphabetically and you can see that the files I am looking for are missing from the results.

     

    Sorry for the delay, I just wanted to make sure that I had an example of the problem. Thanks in advance for your support, Jase

    Saturday, September 10, 2011 10:45 PM