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i have a random restart issue. the event viewer gives event id 109 the kernel power manager has initiated a shutdown transition ,shutdown reason : Kernel API RRS feed

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  • Hi everyone

    I have 2016 standard OS, I am facing random reboot issue, I have pushed window patches through gup server.

    i found below logs in event viewer. Please share what is the exact issue.

    Log Name:      System
    Source:        Microsoft-Windows-Kernel-Power
    Date:          07/11/2020 13:36:10
    Event ID:      109
    Task Category: (103)
    Level:         Information
    Keywords:      (70368744177664),(1024),(4)
    User:          N/A
    Computer:      WEB-DR02.BYPL.RelianceEnergy.com
    Description:
    The kernel power manager has initiated a shutdown transition.

    Shutdown Reason: Kernel API
    Event Xml:
    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
      <System>
        <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
        <EventID>109</EventID>
        <Version>0</Version>
        <Level>4</Level>
        <Task>103</Task>
        <Opcode>0</Opcode>
        <Keywords>0x8000400000000404</Keywords>
        <TimeCreated SystemTime="2020-11-07T08:06:10.747340700Z" />
        <EventRecordID>267812</EventRecordID>
        <Correlation />
        <Execution ProcessID="1932" ThreadID="1936" />
        <Channel>System</Channel>
        <Computer>WEB-DR02.BYPL.RelianceEnergy.com</Computer>
        <Security />
      </System>
      <EventData>
        <Data Name="ShutdownActionType">5</Data>
        <Data Name="ShutdownEventCode">0</Data>
        <Data Name="ShutdownReason">5</Data>
      </EventData>
    </Event>

    Thanks in advance


    Wednesday, November 11, 2020 10:41 AM