Asked by:
FIFA 17

Question
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Good evening !
After installing the FIFA 17 game, we had a "Reason code=Missing DLL [MFPLAT.DLL] Error: 0x7E" message. After that the game do not start.
The game producer said the probem is caused by the windows.
We have Windows Enterprise N operation system, and we already installed the Media Feature Pack Windows 10 (KB 3010081).
Thanks in advance!Sunday, January 8, 2017 4:43 PM
All replies
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What version of Windows 10 are you on? So if you type winver into start what build number does it show?
The reason I ask is there Media Feature Packs appear different for the different Windows 10 releases. So if you are on a Windows 10 above10240 then remove your Media pack, reboot. Then install the Media pack for you version of Windows 10 that you now have and see if that helps.
So if Winver show build 1607 use the second link.
Media Feature Pack for Windows 10 N and Windows 10 KN editions (November 2015) 1511
Media Feature Pack for N editions of Windows 10 Version 1607
- Edited by -Mr Happy- Sunday, January 8, 2017 9:02 PM
- Proposed as answer by Rick_LiMicrosoft contingent staff Wednesday, January 11, 2017 1:20 AM
Sunday, January 8, 2017 9:01 PM -
Hi ,
I found a similar case from EA support forum, hope it is helpful.
Fifa 17 [pc] INVALID LICENSE. REASON CODE = MISSING DLL:[MFPLAT.DLL] ERROR:0X7E
http://answers.ea.com/t5/Technical-Issues/Fifa-17-pc-INVALID-LICENSE-REASON-CODE-MISSING-DLL-MFPLAT-DLL/td-p/5595996
NOTE: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites.Best regards
Please remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.- Proposed as answer by Rick_LiMicrosoft contingent staff Wednesday, January 11, 2017 1:20 AM
- Unproposed as answer by Rick_LiMicrosoft contingent staff Friday, February 10, 2017 3:16 AM
- Proposed as answer by Rick_LiMicrosoft contingent staff Friday, February 10, 2017 3:16 AM
Tuesday, January 10, 2017 2:11 AM -
Dear Mr.Happy!
You're GREAT! The game is running!
Many, thanks,
Best regards
AnimalCraft
Tuesday, January 10, 2017 6:09 PM -
Dear Rick_Li!
Thanks, it is OK!
Regards
AnimalCraft
Tuesday, January 10, 2017 6:10 PM -
Hi ,
Glad to hear that it works for you. Now, please mark all useful replies as anwser to close the case. It will help other community members who have similar issue find the helpful information quickly.
Best regardsPlease remember to mark the replies as answers if they help.
If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.Wednesday, January 11, 2017 1:20 AM -
hello,
unfortunately the error is back (i guess it correlates with the latest windows update)
i have win10 N version,thx for your help in advance
Wednesday, July 26, 2017 8:51 PM -
Does the Media Feature Pack affect this? Media Feature Pack for N edition of Windows 10 Version 1703 (April 2017) does that help?Wednesday, July 26, 2017 9:49 PM