Can't sign in RRS feed

  • Question

  • I have a user that has an issue, he is currently  logged out from office 365, Teams is working as normal, he entered to the web apps and everything works fine, when he enters to Outlook or Word it says please sign in, we entered the account and it shows, tried to sign in but there was an issue, when we click next to enter the password everything disappeared and nothing happened is there any specific problem wit the office, basically i cannot sign him in  

    any specific process that we have to follow 

    thanks you for your help 

    Wednesday, March 11, 2020 2:30 PM