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Server 2008 R2 x64 Installation turns into Server 2008 SP1 x86 RRS feed

  • Question

  • I am installing the demo version of R2 on an HP DL380 G4.  I downloaded the X64 R2 ISO, and when I use this DVD on other servers (both physical and virtual), I get the x64 R2 installation (this indicates that the media is known good).  I have an HP DL380 G4 that I am trying to test on, but when I try to install from the same DVD, Server 2008 SP1 x86 gets installed.  I'm fairly positive that this same server is 64 bit for 3 reasons:

    1. Server 2008 x64 will install on it.

    2. VMWare ESXi x64 will install on it

    3. The BIOS of the machine reads 8GB of RAM

    Given the above (I tested the other two OS's just to verify that the system was truly 64 bit), I don't understand how, when using the same DVD that I use to install on other systems, I manage to get Server 2008 SP1 x86.  I've repeated this scenario 3 times, so I'm sure it isn't a fluke.

    Any help would be appreciated.

    Sunday, May 23, 2010 6:07 AM

Answers

  • Hi,

     

    If you got a Windows Server 2008 R2 ISO image, it impossible to get a Windows Server 2008 SP1 X86 installed with this image. I suspect that there are some issue with the ISO file you downloaded, please refer to the following link to download it again.

     

    Windows Server 2008 R2 Evaluation (180 days)

    http://www.microsoft.com/downloads/details.aspx?familyid=BA571339-5436-4CF5-9C37-6ED7DAB6F781&displaylang=en

     

     

    Best Regards,

    Vincent Hu

     

    Sunday, May 23, 2010 8:44 AM
    Moderator
  • So I've found my root cause to this issue, and now have a new issue to figure out.  Apparently the DVD I put the R2 ISO has a second image (no this is not a DL disk).  When this DVD is inserted into one of my systems it reads image 1, and when inserted into the external DVD drive I have, it reads image 2.  How this happens I don't know, but I can reproduce this at will, so I know I'm not insane ☺.
    Sunday, May 23, 2010 6:28 PM

All replies

  • Hi,

     

    If you got a Windows Server 2008 R2 ISO image, it impossible to get a Windows Server 2008 SP1 X86 installed with this image. I suspect that there are some issue with the ISO file you downloaded, please refer to the following link to download it again.

     

    Windows Server 2008 R2 Evaluation (180 days)

    http://www.microsoft.com/downloads/details.aspx?familyid=BA571339-5436-4CF5-9C37-6ED7DAB6F781&displaylang=en

     

     

    Best Regards,

    Vincent Hu

     

    Sunday, May 23, 2010 8:44 AM
    Moderator
  • I appreciate the info, but as I stated I have successfully installed R2 from this same DVD/ISO 3 times.  This issue only occurs on an HP DL380 G4.  To make the impossible more fun; this occurs with this server, whether you boot from the DVD or you start setup from the DVD.  Today I will be trying with a different DL380 G4, but I absolutely cannot explain how I am getting the results I am seeing:

    1. Boot from DVD to Dell 2950 - it installs R2 x64

    2. Create HyperV guest from same DVD, it installs R2 x64

    3. Boot from same DVD to HP DL380 G4 - it installs 2008 sp1 x86

    4. Run setup from same DVD on HP DL380 - it installs 2008 sp1 x86

    This issue was actually brought to me by someone else, and I too called BS.  That is until I did it myself, repeatedly.  So knowing that it shouldn't happen, can you find out how it COULD happen.

    Sunday, May 23, 2010 5:27 PM
  • So I've found my root cause to this issue, and now have a new issue to figure out.  Apparently the DVD I put the R2 ISO has a second image (no this is not a DL disk).  When this DVD is inserted into one of my systems it reads image 1, and when inserted into the external DVD drive I have, it reads image 2.  How this happens I don't know, but I can reproduce this at will, so I know I'm not insane ☺.
    Sunday, May 23, 2010 6:28 PM
  • Hi,

     

    Glad to hear that you have found the issue.

     

    However, the ISO file of Windows Server 2008 R2 from Microsoft does not include the image of Windows Server 2008 SP1 X86. Please download the image from the link I provided in my last post.

     

     

    Best Regards,

    Vincent Hu

     

    Monday, May 24, 2010 3:22 AM
    Moderator