cannot save backup on tape RRS feed

  • Question

  • Hi

    i use DPM 2010

    for 7 days  i cant use backup to tape, i get error event id 33223 DPM- BackupEvent, event id 3311 DPM-EM

    i have restart server, i have change all tapes with new one. the same error, error on backup on tape,

    can someone please help me?

    Wednesday, June 11, 2014 5:48 PM

All replies

  • Hi,

    Please supply the details of the failed backup jobs. 

    Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread. Regards, Mike J. [MSFT] This posting is provided "AS IS" with no warranties, and confers no rights.

    Wednesday, June 11, 2014 8:42 PM
  • When I've seen event ID 3311 it's come with the following description:

    The back up to tape job failed for the following reason: (ID: 3311)
    Backup of Non VSS Datasource Writer on <server FQDN> cannot be completed. DPM could not find a valid recovery point on disk. (ID: 30126)

    Is this what you're seeing? Did all your PG members have valid recovery points at the time?

    How often have you been trying to write to tape? If you haven't been inactivating the alerts on the monitoring screen you may be seeing errors from previous attempts.

    Friday, June 13, 2014 4:49 PM