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Server Manager crashes on startup, faulting module ntdll.dll RRS feed

  • Question

  • Getting this error on all domain-connected servers when using a domain administrator account.

    Log Name:      Application
    Source:        Application Error
    Date:          10/20/2020 12:04:37 AM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Description:
    Faulting application name: ServerManager.exe, version: 10.0.17763.168, time stamp: 0xc452e206
    Faulting module name: ntdll.dll, version: 10.0.17763.1490, time stamp: 0x1b8b321e
    Exception code: 0xc0000005
    Fault offset: 0x000000000000753c
    Faulting process id: 0x2e0
    Faulting application start time: 0x01d6a69e827d1e1d
    Faulting application path: C:\Windows\system32\ServerManager.exe
    Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
    Report Id: 51f76c26-ad22-4828-8c4d-1fb11ad201a8
    Faulting package full name: 
    Faulting package-relative application ID: 

    Here's what we know:

    1. All servers are less than 60 days old and all steps have been completed for all servers
    2. Only occurs with domain administrator accounts, even newly-created domain admin accounts which are fresh. Local administrator accounts can access Server Manager just fine.
    3. Installed all updates, up to KB4577668.
    4. Forced updates/repairs for .NET 3 and .NET 4, installed .NET 4.5 and .NET 4.7.2.
    5. Ran .NET Verification. Verification succeeded for 4.7.0, 4.7.1, and 4.7.2.
    6. Executed SFC, no issues found. Ran DISM, no issues found.
    7. Cleared MMC cache in %userprofile%\AppData\Roaming\Microsoft\MMC

    I'm out of ideas, does anyone have a suggestion?

    The only conclusion I can reach is that this might be related to AD simply because that is the only common denominator. That being said, I have not found any reason based on AD why this might be happening.


    Tuesday, October 20, 2020 6:14 AM

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