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Error 1603 when installing KB977384 RRS feed

  • Question

  • I'm receiving an error 1603 when installing KB977384.  I tried to right-click and then install, tried to run as admin, nothing worked and the msi log file doesn't give much.  I'm including it in case someone has an idea.

     

    [10:45:53] Exit SmsPatchStopService

    CustomAction SmsPatchStopService returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

    Action ended 10:45:53: SmsPatchStopService. Return value 3.

    Action ended 10:45:53: INSTALL. Return value 3.

    Property(S): SmsIncorrectLang = This hotfix does not match the installed language version of Configuration Manager 2007

    Property(S): SmsNotInstalled = No Configuration Manager 2007 site or administrator console was found on this computer

    Property(S): SmsNotRunningInElevated = Please run the installer with "Elevated Privileges"

    Property(S): SmsRunSQLScriptFail = The database upgrade script failed

    Property(S): RegWow6432Node = Wow6432Node\

    Property(S): VersionNT = 601

    Property(S): VersionNT64 = 601

    Property(S): InstSMSInstallDir = C:\Program Files (x86)\Microsoft Configuration Manager\

    Property(S): TARGETDIR = C:\Program Files (x86)\Microsoft Configuration Manager\

    Property(S): InstSMSProviderDir = C:\Program Files (x86)\Microsoft Configuration Manager\

    Property(S): InstSMSUIInstallDir = C:\Program Files (x86)\Microsoft Configuration Manager\

    Property(S): ALLUSERS = 1

    Property(S): ARPHELPLINK = http://support.microsoft.com/KB/[KBNumber]

    Property(S): ARPNOMODIFY = 1

    Property(S): ARPNOREPAIR = 1

    Property(S): ARPURLINFOABOUT = http://support.microsoft.com

    Property(S): BannerBitmap = bannrbmp

    Property(S): ButtonText_Back = < &Back

    Property(S): ButtonText_Browse = Br&owse

    Property(S): ButtonText_Cancel = Cancel

    Property(S): ButtonText_Exit = &Exit

    Property(S): ButtonText_Finish = &Finish

    Property(S): ButtonText_Ignore = &Ignore

    Property(S): ButtonText_Install = &Install

    Property(S): ButtonText_Next = &Next >

    Property(S): ButtonText_No = &No

    Property(S): ButtonText_OK = OK

    Property(S): ButtonText_Remove = &Remove

    Property(S): ButtonText_Repair = &Repair

    Property(S): ButtonText_Reset = &Reset

    Property(S): ButtonText_Resume = &Resume

    Property(S): ButtonText_Retry = &Retry

    Property(S): ButtonText_Return = &Return

    Property(S): ButtonText_Yes = &Yes

    Property(S): CompleteSetupIcon = completi

    Property(S): CustomSetupIcon = custicon

    Property(S): DefaultUIFont = DlgFont8

    Property(S): DialogBitmap = dlgbmp

    Property(S): DlgTitleFont = {&DlgFontBold8}

    Property(S): ErrorDialog = ErrorDlg

    Property(S): ExclamationIcon = exclamic

    Property(S): IAgree = No

    Property(S): InfoIcon = info

    Property(S): InstallerIcon = insticon

    Property(S): INSTALLLEVEL = 3

    Property(S): InstallMode = Typical

    Property(S): KBNumber = 977384

    Property(S): Manufacturer = Microsoft Corporation

    Property(S): MsiLogging = vociewarmup!

    Property(S): PackageCode = {79B9CB28-FE39-44DE-B69E-19C0AF534CDB}

    Property(S): PatchHasSQLScript = 0

    Property(S): PatchPrimarySiteApplicable = 1

    Property(S): PatchRemoteAdminUIApplicable = 1

    Property(S): PatchRemoteProviderApplicable = 1

    Property(S): PatchSecondarySiteApplicable = 1

    Property(S): PatchSMSFullUIVersion = 4.00.6487.2000

    Property(S): Publisher = Microsoft Corporation

    Property(S): PatchSMSFullVersion = 4.00.6487.2000

    Property(S): PatchSMSPackageLanguage = English:00000409

    Property(S): PatchSMSProductTitle = Microsoft System Center Configuration Manager 2007

    Property(S): PatchSMSUIVersion = 6487

    Property(S): ProductCode = {AF9EC0A2-C680-4054-849B-D278F5FFD61B}

    Property(S): ProductLanguage = 1033

    Property(S): ProductName = Software Update for ConfigMgr 2007 SP2 (KB977384)

    Property(S): Progress1 = Installing

    Property(S): Progress2 = installs

    Property(S): PROMPTROLLBACKCOST = P

    Property(S): RemoveIcon = removico

    Property(S): RepairIcon = repairic

    Property(S): Setup = Setup

    Property(S): ShowUserRegistrationDlg = 1

    Property(S): SmsConnectDatabaseFail = Cannot connect to database server : [InstSMSDatabaseServer], database name : [InstSMSDatabaseName]

    Property(S): SmsIncorrectRole = This hotfix does not match the installed role of Configuration Manager 2007

    Property(S): SmsIncorrectVersion = This hotfix is not valid for this version of Configuration Manager 2007

    Property(S): SMSProductShortTitle = ConfigMgr 2007

    Property(S): UpdateCode = {74D2C02A-3DDC-45B7-8407-8B261E6217E1}

    Property(S): UpgradeCode = {A99BADA9-9031-47C9-B57C-C436A2A18596}

    Property(S): Wizard = Setup Wizard

    Property(S): ProductVersion = 4.0.6487.2157

    Property(S): PatchSMSVersion = 6487

    Property(S): PublishingGroup = System Center Configuration Manager Sustained Engineering

    Property(S): ReleaseType = Hotfix

    Property(S): ServicePackNumber = 2

    Property(S): PatchAdminUILanguage = 00000409

    Property(S): InternalVersion = 1018

    Property(S): PrimaryVolumeSpaceRemaining = 0

    Property(S): PrimaryVolumeSpaceRequired = 0

    Property(S): PrimaryVolumeSpaceAvailable = 0

    Property(S): OutOfNoRbDiskSpace = 0

    Property(S): OutOfDiskSpace = 0

    Property(S): CostingComplete = 0

    Property(S): InstIsRemoteAdmin = 0

    Property(S): InstIsSecondarySite = 0

    Property(S): InstIsPrimarySite = 1

    Property(S): InstSMSAdminUILanguage = 00000409

    Property(S): InstSMSLanguage = English:00000409

    Property(S): InstSMSDatabaseName = VS2\SMS_MCG

    Property(S): InstSMSDatabaseServer = SQL1VS2

    Property(S): ResetServiceList = SMS_SITE_COMPONENT_MANAGER

    SMS_EXECUTIVE

    SMS_SITE_VSS_WRITER

    ccmexec

    iphlpsvc

    tmlisten

    Winmgmt

     

    Property(S): InstSMSFullUIVersion = 4.00.6487.2000

    Property(S): InstSMSFullVersion = 4.00.6487.2000

    Property(S): InstSMSUIVersion = 6487

    Property(S): InstSMSVersion = 6487

    Property(S): Preselected = 1

    Property(S): UILevel = 5

    Property(S): OriginalDatabase = C:\Install\Hotfixes\SCCM2007-SP2-KB977384-ENU.msi

    Property(S): DATABASE = C:\Windows\Installer\22a06.msi

    Property(S): Privileged = 1

    Property(S): MsiRunningElevated = 1

    Property(S): RedirectedDllSupport = 2

    Property(S): MsiWin32AssemblySupport = 6.1.7600.16385

    Property(S): MsiNetAssemblySupport = 2.0.50727.4927

    Property(S): Date = 25/10/2010

    Property(S): Time = 10:45:53

    Property(S): TTCSupport = 1

    Property(S): ColorBits = 32

    Property(S): TextInternalLeading = 3

    Property(S): TextHeight = 16

    Property(S): BorderSide = 1

    Property(S): BorderTop = 1

    Property(S): CaptionHeight = 19

    Property(S): ScreenY = 768

    Property(S): ScreenX = 1024

    Property(S): SystemLanguageID = 4105

    Property(S): ComputerName = CM01

    Property(S): UserLanguageID = 4105

    Property(S): UserSID = S-1-5-21-2570627339-595396017-2782738742-235684

    Property(S): LogonUser = sylvain.hamel

    Property(S): MsiTrueAdminUser = 1

    Property(S): AdminUser = 1

    Property(S): VirtualMemory = 7175

    Property(S): PhysicalMemory = 4096

    Property(S): Intel = 6

    Property(S): Msix64 = 6

    Property(S): MsiAMD64 = 6

    Property(S): ShellAdvtSupport = 1

    Property(S): OLEAdvtSupport = 1

    Monday, October 25, 2010 3:11 PM

Answers

  • Hi,

     

    I found my problem. It was caused by Trend Antivirus.  I disabled all Trend services, rebooted and then apply the hotfix without problem.

     

    -Sylvain

    • Marked as answer by SylvainHamel Monday, October 25, 2010 6:44 PM
    Monday, October 25, 2010 6:44 PM

All replies

  • Those property listing are not useful when troubleshooting and can safely be ignored. Please provide a handful of lines above the occurence of "Return value 3".
    Monday, October 25, 2010 3:32 PM
  • Sure.   

    ----------------------------------

    MSI (s) (34:04) [11:23:39:134]: Generating random cookie.

    MSI (s) (34:04) [11:23:39:134]: Created Custom Action Server with PID 4104 (0x1008).

    MSI (s) (34:B0) [11:23:39:165]: Running as a service.

    MSI (s) (34:B0) [11:23:39:165]: Hello, I'm your 32bit Impersonated custom action server.

    [11:23:39] Start SmsReadSetupRegValues

    [11:23:39] Get Site Server Setup information from Software\Wow6432Node\Microsoft\SMS\Setup

    [11:23:39] The registry value of 'Installation Directory' is 'C:\Program Files (x86)\Microsoft Configuration Manager'.

    [11:23:39] The registry value of 'Full Version' is '4.00.6487.2000'.

    [11:23:39] The registry value of 'Version' is '6487'.

    [11:23:39] The registry value of 'Type' is '1'.

    [11:23:39] The registry value of 'Server' is 'SQL1VS2'.

    [11:23:39] The registry value of 'Database Name' is 'VS2\SMS_MCG'.

    [11:23:39] The registry value of 'UI Installation Directory' is 'C:\Program Files (x86)\Microsoft Configuration Manager\AdminUI'.

    [11:23:39] The registry value of 'Full UI Version' is '4.00.6487.2000'.

    [11:23:39] The registry value of 'UI Version' is '6487'.

    [11:23:39] The registry value of 'LanguageID' is '00000409'.

    [11:23:39] The registry value of 'Language' is 'English:00000409'.

    MSI (s) (34!00) [11:23:39:196]: PROPERTY CHANGE: Adding InstSMSVersion property. Its value is '6487'.

    MSI (s) (34!00) [11:23:39:196]: PROPERTY CHANGE: Adding InstSMSUIVersion property. Its value is '6487'.

    MSI (s) (34!00) [11:23:39:196]: PROPERTY CHANGE: Adding InstSMSFullVersion property. Its value is '4.00.6487.2000'.

    MSI (s) (34!00) [11:23:39:196]: PROPERTY CHANGE: Adding InstSMSFullUIVersion property. Its value is '4.00.6487.2000'.

    MSI (s) (34!00) [11:23:39:196]: PROPERTY CHANGE: Adding InstSMSInstallDir property. Its value is 'C:\Program Files (x86)\Microsoft Configuration Manager'.

    MSI (s) (34!00) [11:23:39:196]: PROPERTY CHANGE: Adding InstSMSUIInstallDir property. Its value is 'C:\Program Files (x86)\Microsoft Configuration Manager'.

    MSI (s) (34!00) [11:23:39:196]: PROPERTY CHANGE: Adding InstSMSDatabaseServer property. Its value is 'SQL1VS2'.

    MSI (s) (34!00) [11:23:39:196]: PROPERTY CHANGE: Adding InstSMSDatabaseName property. Its value is 'VS2\SMS_MCG'.

    MSI (s) (34!00) [11:23:39:196]: PROPERTY CHANGE: Adding InstSMSLanguage property. Its value is 'English:00000409'.

    MSI (s) (34!00) [11:23:39:196]: PROPERTY CHANGE: Adding InstSMSAdminUILanguage property. Its value is '00000409'.

    MSI (s) (34!00) [11:23:39:196]: PROPERTY CHANGE: Adding InstIsPrimarySite property. Its value is '1'.

    MSI (s) (34!00) [11:23:39:196]: PROPERTY CHANGE: Adding InstIsSecondarySite property. Its value is '0'.

    MSI (s) (34!00) [11:23:39:196]: PROPERTY CHANGE: Adding InstIsRemoteAdmin property. Its value is '0'.

    MSI (s) (34!00) [11:23:39:196]: PROPERTY CHANGE: Modifying TARGETDIR property. Its current value is 'C:\Program Files (x86)\Microsoft Configuration Manager\'. Its new value: 'C:\Program Files (x86)\Microsoft Configuration Manager'.

    [11:23:39] The registry value of 'Root Directory' is 'C:\Program Files (x86)\Microsoft Configuration Manager'.

    MSI (s) (34!00) [11:23:39:196]: PROPERTY CHANGE: Adding InstIsRemoteProvider property. Its value is '0'.

    Action ended 11:23:39: SmsReadSetupRegValues. Return value 1.

    MSI (s) (34:20) [11:23:39:196]: Skipping action: SmsNotInstalled (condition is false)

    MSI (s) (34:20) [11:23:39:196]: Skipping action: SmsPimarySiteNotApplicable (condition is false)

    MSI (s) (34:20) [11:23:39:196]: Skipping action: SmsSecondarySIteNotApplicable (condition is false)

    MSI (s) (34:20) [11:23:39:196]: Skipping action: SmsRemoteAdminUINotApplicable (condition is false)

    MSI (s) (34:20) [11:23:39:196]: Skipping action: SmsRemoteProviderNotApplicable (condition is false)

    MSI (s) (34:20) [11:23:39:196]: Skipping action: SmsIncorrectLang (condition is false)

    MSI (s) (34:20) [11:23:39:196]: Skipping action: SmsIncorrectSiteServerVersion (condition is false)

    MSI (s) (34:20) [11:23:39:196]: Skipping action: SmsIncorrectRemoteAdminUIVersion (condition is false)

    MSI (s) (34:20) [11:23:39:196]: Skipping action: SmsIncorrectProviderVersion (condition is false)

    MSI (s) (34:20) [11:23:39:196]: Skipping action: SmsTestConnectSqlServer (condition is false)

    MSI (s) (34:20) [11:23:39:196]: Skipping action: SmsConnectDBFail (condition is false)

    MSI (s) (34:20) [11:23:39:196]: Doing action: LaunchConditions

    Action 11:23:39: LaunchConditions. Evaluating launch conditions

    Action start 11:23:39: LaunchConditions.

    MSI (s) (34:20) [11:23:39:212]: Note: 1: 2205 2:  3: LaunchCondition 

    MSI (s) (34:20) [11:23:39:212]: Note: 1: 2228 2:  3: LaunchCondition 4: SELECT `Condition`, `Description` FROM `LaunchCondition` 

    Action ended 11:23:39: LaunchConditions. Return value 0.

    MSI (s) (34:20) [11:23:39:212]: Doing action: SmsSetRegWow6432Node

    Action 11:23:39: SmsSetRegWow6432Node. 

    Action start 11:23:39: SmsSetRegWow6432Node.

    MSI (s) (34:20) [11:23:39:212]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'SmsSetRegWow6432Node' 

    MSI (s) (34:20) [11:23:39:212]: PROPERTY CHANGE: Adding RegWow6432Node property. Its value is 'Wow6432Node\'.

    Action ended 11:23:39: SmsSetRegWow6432Node. Return value 1.

    MSI (s) (34:20) [11:23:39:212]: Doing action: FindRelatedProducts

    Action 11:23:39: FindRelatedProducts. Searching for related applications

    Action start 11:23:39: FindRelatedProducts.

    MSI (s) (34:20) [11:23:39:228]: Skipping FindRelatedProducts action: already done on client side

    Action ended 11:23:39: FindRelatedProducts. Return value 0.

    MSI (s) (34:20) [11:23:39:228]: Doing action: AppSearch

    Action 11:23:39: AppSearch. Searching for installed applications

    Action start 11:23:39: AppSearch.

    MSI (s) (34:20) [11:23:39:228]: Skipping AppSearch action: already done on client side

    Action ended 11:23:39: AppSearch. Return value 0.

    MSI (s) (34:20) [11:23:39:228]: Doing action: CCPSearch

    Action 11:23:39: CCPSearch. Searching for qualifying products

    Action start 11:23:39: CCPSearch.

    MSI (s) (34:20) [11:23:39:228]: Skipping CCPSearch action: already done on client side

    Action ended 11:23:39: CCPSearch. Return value 0.

    MSI (s) (34:20) [11:23:39:228]: Doing action: RMCCPSearch

    Action 11:23:39: RMCCPSearch. Searching for qualifying products

    Action start 11:23:39: RMCCPSearch.

    MSI (s) (34:20) [11:23:39:228]: Skipping RMCCPSearch action: already done on client side

    Action ended 11:23:39: RMCCPSearch. Return value 0.

    MSI (s) (34:20) [11:23:39:228]: Doing action: ValidateProductID

    Action 11:23:39: ValidateProductID. 

    Action start 11:23:39: ValidateProductID.

    Action ended 11:23:39: ValidateProductID. Return value 1.

    MSI (s) (34:20) [11:23:39:243]: Doing action: CostInitialize

    Action 11:23:39: CostInitialize. Computing space requirements

    Action start 11:23:39: CostInitialize.

    MSI (s) (34:20) [11:23:39:243]: Machine policy value 'MaxPatchCacheSize' is 10

    MSI (s) (34:20) [11:23:39:243]: PROPERTY CHANGE: Adding CostingComplete property. Its value is '0'.

    MSI (s) (34:20) [11:23:39:243]: Note: 1: 2205 2:  3: Patch 

    MSI (s) (34:20) [11:23:39:243]: Note: 1: 2205 2:  3: PatchPackage 

    MSI (s) (34:20) [11:23:39:243]: Note: 1: 2205 2:  3: MsiPatchHeaders 

    MSI (s) (34:20) [11:23:39:243]: Note: 1: 2205 2:  3: __MsiPatchFileList 

    MSI (s) (34:20) [11:23:39:243]: Note: 1: 2205 2:  3: PatchPackage 

    MSI (s) (34:20) [11:23:39:243]: Note: 1: 2228 2:  3: PatchPackage 4: SELECT `DiskId`, `PatchId`, `LastSequence` FROM `Media`, `PatchPackage` WHERE `Media`.`DiskId`=`PatchPackage`.`Media_` ORDER BY `DiskId`  

    MSI (s) (34:20) [11:23:39:243]: Note: 1: 2205 2:  3: Patch 

    Action ended 11:23:39: CostInitialize. Return value 1.

    MSI (s) (34:20) [11:23:39:243]: Doing action: FileCost

    Action 11:23:39: FileCost. Computing space requirements

    Action start 11:23:39: FileCost.

    MSI (s) (34:20) [11:23:39:243]: Note: 1: 2205 2:  3: MsiAssembly 

    MSI (s) (34:20) [11:23:39:243]: Note: 1: 2205 2:  3: Registry 

    MSI (s) (34:20) [11:23:39:243]: Note: 1: 2205 2:  3: Registry 

    MSI (s) (34:20) [11:23:39:243]: Note: 1: 2205 2:  3: Class 

    MSI (s) (34:20) [11:23:39:243]: Note: 1: 2205 2:  3: Extension 

    MSI (s) (34:20) [11:23:39:243]: Note: 1: 2205 2:  3: TypeLib 

    Action ended 11:23:39: FileCost. Return value 1.

    MSI (s) (34:20) [11:23:39:259]: Doing action: IsolateComponents

    Action 11:23:39: IsolateComponents. 

    Action start 11:23:39: IsolateComponents.

    Action ended 11:23:39: IsolateComponents. Return value 0.

    MSI (s) (34:20) [11:23:39:259]: Doing action: CostFinalize

    Action 11:23:39: CostFinalize. Computing space requirements

    Action start 11:23:39: CostFinalize.

    MSI (s) (34:20) [11:23:39:259]: PROPERTY CHANGE: Adding OutOfDiskSpace property. Its value is '0'.

    MSI (s) (34:20) [11:23:39:259]: PROPERTY CHANGE: Adding OutOfNoRbDiskSpace property. Its value is '0'.

    MSI (s) (34:20) [11:23:39:259]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceAvailable property. Its value is '0'.

    MSI (s) (34:20) [11:23:39:259]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRequired property. Its value is '0'.

    MSI (s) (34:20) [11:23:39:259]: PROPERTY CHANGE: Adding PrimaryVolumeSpaceRemaining property. Its value is '0'.

    MSI (s) (34:20) [11:23:39:259]: Note: 1: 2205 2:  3: Patch 

    MSI (s) (34:20) [11:23:39:259]: Note: 1: 2205 2:  3: Condition 

    MSI (s) (34:20) [11:23:39:259]: PROPERTY CHANGE: Modifying TARGETDIR property. Its current value is 'C:\Program Files (x86)\Microsoft Configuration Manager'. Its new value: 'C:\Program Files (x86)\Microsoft Configuration Manager\'.

    MSI (s) (34:20) [11:23:39:259]: PROPERTY CHANGE: Adding TARGETDIR_client property. Its value is 'C:\Program Files (x86)\Microsoft Configuration Manager\client\'.

    MSI (s) (34:20) [11:23:39:259]: PROPERTY CHANGE: Adding TARGETDIR_client_i386 property. Its value is 'C:\Program Files (x86)\Microsoft Configuration Manager\client\i386\'.

    MSI (s) (34:20) [11:23:39:259]: PROPERTY CHANGE: Adding TARGETDIR_client_i386_hotfix property. Its value is 'C:\Program Files (x86)\Microsoft Configuration Manager\client\i386\hotfix\'.

    MSI (s) (34:20) [11:23:39:259]: PROPERTY CHANGE: Adding TARGETDIR_client_i386_hotfix_KB977384 property. Its value is 'C:\Program Files (x86)\Microsoft Configuration Manager\client\i386\hotfix\KB977384\'.

    MSI (s) (34:20) [11:23:39:259]: PROPERTY CHANGE: Adding TARGETDIR_bin property. Its value is 'C:\Program Files (x86)\Microsoft Configuration Manager\bin\'.

    MSI (s) (34:20) [11:23:39:259]: PROPERTY CHANGE: Adding TARGETDIR_bin_i386 property. Its value is 'C:\Program Files (x86)\Microsoft Configuration Manager\bin\i386\'.

    MSI (s) (34:20) [11:23:39:259]: PROPERTY CHANGE: Adding TARGETDIR_bin_i386_system32 property. Its value is 'C:\Program Files (x86)\Microsoft Configuration Manager\bin\i386\system32\'.

    MSI (s) (34:20) [11:23:39:259]: PROPERTY CHANGE: Adding TARGETDIR_bin_i386_system32_smsmsgs property. Its value is 'C:\Program Files (x86)\Microsoft Configuration Manager\bin\i386\system32\smsmsgs\'.

    MSI (s) (34:20) [11:23:39:259]: PROPERTY CHANGE: Adding TARGETDIR_adminui property. Its value is 'C:\Program Files (x86)\Microsoft Configuration Manager\adminui\'.

    MSI (s) (34:20) [11:23:39:259]: PROPERTY CHANGE: Adding TARGETDIR_adminui_xmlstorage property. Its value is 'C:\Program Files (x86)\Microsoft Configuration Manager\adminui\xmlstorage\'.

    MSI (s) (34:20) [11:23:39:259]: PROPERTY CHANGE: Adding TARGETDIR_adminui_xmlstorage_other property. Its value is 'C:\Program Files (x86)\Microsoft Configuration Manager\adminui\xmlstorage\other\'.

    MSI (s) (34:20) [11:23:39:259]: PROPERTY CHANGE: Adding TARGETDIR_adminui_xmlstorage_forms property. Its value is 'C:\Program Files (x86)\Microsoft Configuration Manager\adminui\xmlstorage\forms\'.

    MSI (s) (34:20) [11:23:39:274]: PROPERTY CHANGE: Adding TARGETDIR_adminui_xmlstorage_consoleroot property. Its value is 'C:\Program Files (x86)\Microsoft Configuration Manager\adminui\xmlstorage\consoleroot\'.

    MSI (s) (34:20) [11:23:39:274]: PROPERTY CHANGE: Adding TARGETDIR_adminui_bin property. Its value is 'C:\Program Files (x86)\Microsoft Configuration Manager\adminui\bin\'.

    MSI (s) (34:20) [11:23:39:274]: PROPERTY CHANGE: Adding TARGETDIR_adminui_bin_i386 property. Its value is 'C:\Program Files (x86)\Microsoft Configuration Manager\adminui\bin\i386\'.

    MSI (s) (34:20) [11:23:39:274]: PROPERTY CHANGE: Adding TARGETDIR_adminui_bin_i386_00000409 property. Its value is 'C:\Program Files (x86)\Microsoft Configuration Manager\adminui\bin\i386\00000409\'.

    MSI (s) (34:20) [11:23:39:274]: PROPERTY CHANGE: Adding BackupRoot property. Its value is 'C:\Windows\$NtUninstallKB977384$\'.

    MSI (s) (34:20) [11:23:39:274]: PROPERTY CHANGE: Adding BackupRoot_00000409 property. Its value is 'C:\Windows\$NtUninstallKB977384$\00000409\'.

    MSI (s) (34:20) [11:23:39:274]: PROPERTY CHANGE: Modifying InstSMSUIInstallDir property. Its current value is 'C:\Program Files (x86)\Microsoft Configuration Manager'. Its new value: 'C:\Program Files (x86)\Microsoft Configuration Manager\'.

    MSI (s) (34:20) [11:23:39:274]: PROPERTY CHANGE: Adding InstSMSProviderDir property. Its value is 'C:\Program Files (x86)\Microsoft Configuration Manager\'.

    MSI (s) (34:20) [11:23:39:274]: PROPERTY CHANGE: Modifying InstSMSInstallDir property. Its current value is 'C:\Program Files (x86)\Microsoft Configuration Manager'. Its new value: 'C:\Program Files (x86)\Microsoft Configuration Manager\'.

    MSI (s) (34:20) [11:23:39:274]: Target path resolution complete. Dumping Directory table...

    MSI (s) (34:20) [11:23:39:274]: Note: target paths subject to change (via custom actions or browsing)

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: TARGETDIR , Object: C:\Program Files (x86)\Microsoft Configuration Manager\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: TARGETDIR_client , Object: C:\Program Files (x86)\Microsoft Configuration Manager\client\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: TARGETDIR_client_i386 , Object: C:\Program Files (x86)\Microsoft Configuration Manager\client\i386\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: TARGETDIR_client_i386_hotfix , Object: C:\Program Files (x86)\Microsoft Configuration Manager\client\i386\hotfix\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: TARGETDIR_client_i386_hotfix_KB977384 , Object: C:\Program Files (x86)\Microsoft Configuration Manager\client\i386\hotfix\KB977384\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: TARGETDIR_bin , Object: C:\Program Files (x86)\Microsoft Configuration Manager\bin\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: TARGETDIR_bin_i386 , Object: C:\Program Files (x86)\Microsoft Configuration Manager\bin\i386\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: TARGETDIR_bin_i386_system32 , Object: C:\Program Files (x86)\Microsoft Configuration Manager\bin\i386\system32\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: TARGETDIR_bin_i386_system32_smsmsgs , Object: C:\Program Files (x86)\Microsoft Configuration Manager\bin\i386\system32\smsmsgs\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: TARGETDIR_adminui , Object: C:\Program Files (x86)\Microsoft Configuration Manager\adminui\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: TARGETDIR_adminui_xmlstorage , Object: C:\Program Files (x86)\Microsoft Configuration Manager\adminui\xmlstorage\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: TARGETDIR_adminui_xmlstorage_other , Object: C:\Program Files (x86)\Microsoft Configuration Manager\adminui\xmlstorage\other\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: TARGETDIR_adminui_xmlstorage_forms , Object: C:\Program Files (x86)\Microsoft Configuration Manager\adminui\xmlstorage\forms\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: TARGETDIR_adminui_xmlstorage_consoleroot , Object: C:\Program Files (x86)\Microsoft Configuration Manager\adminui\xmlstorage\consoleroot\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: TARGETDIR_adminui_bin , Object: C:\Program Files (x86)\Microsoft Configuration Manager\adminui\bin\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: TARGETDIR_adminui_bin_i386 , Object: C:\Program Files (x86)\Microsoft Configuration Manager\adminui\bin\i386\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: TARGETDIR_adminui_bin_i386_00000409 , Object: C:\Program Files (x86)\Microsoft Configuration Manager\adminui\bin\i386\00000409\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: WindowsFolder , Object: C:\Windows\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: BackupRoot , Object: C:\Windows\$NtUninstallKB977384$\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: BackupRoot_00000409 , Object: C:\Windows\$NtUninstallKB977384$\00000409\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: InstSMSUIInstallDir , Object: C:\Program Files (x86)\Microsoft Configuration Manager\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: InstSMSProviderDir , Object: C:\Program Files (x86)\Microsoft Configuration Manager\

    MSI (s) (34:20) [11:23:39:274]: Dir (target): Key: InstSMSInstallDir , Object: C:\Program Files (x86)\Microsoft Configuration Manager\

    MSI (s) (34:20) [11:23:39:274]: Note: 1: 2205 2:  3: MsiAssembly 

    MSI (s) (34:20) [11:23:39:274]: Note: 1: 2228 2:  3: MsiAssembly 4:  SELECT `MsiAssembly`.`Attributes`, `MsiAssembly`.`File_Application`, `MsiAssembly`.`File_Manifest`,  `Component`.`KeyPath` FROM `MsiAssembly`, `Component` WHERE  `MsiAssembly`.`Component_` = `Component`.`Component` AND `MsiAssembly`.`Component_` = ? 

    Action ended 11:23:39: CostFinalize. Return value 1.

    MSI (s) (34:20) [11:23:39:290]: Doing action: SetODBCFolders

    Action 11:23:39: SetODBCFolders. Initializing ODBC directories

    Action start 11:23:39: SetODBCFolders.

    MSI (s) (34:20) [11:23:39:306]: Note: 1: 2205 2:  3: ODBCDriver 

    MSI (s) (34:20) [11:23:39:306]: Note: 1: 2228 2:  3: ODBCDriver 4: SELECT `ComponentId`,`Description`,`Directory_`, `ActionRequest`, `Installed`, `Attributes` FROM `ODBCDriver`, `Component` WHERE `ODBCDriver`.`Component_` = `Component` AND (`ActionRequest` = 1 OR `ActionRequest` = 2) 

    MSI (s) (34:20) [11:23:39:306]: Note: 1: 2205 2:  3: ODBCTranslator 

    MSI (s) (34:20) [11:23:39:306]: Note: 1: 2228 2:  3: ODBCTranslator 4: SELECT `ComponentId`,`Description`,`Directory_`, `ActionRequest`, `Installed`, `Attributes` FROM `ODBCTranslator`, `Component` WHERE `ODBCTranslator`.`Component_` = `Component` AND (`ActionRequest` = 1 OR `ActionRequest` = 2) 

    Action ended 11:23:39: SetODBCFolders. Return value 0.

    MSI (s) (34:20) [11:23:39:306]: Doing action: MigrateFeatureStates

    Action 11:23:39: MigrateFeatureStates. Migrating feature states from related applications

    Action start 11:23:39: MigrateFeatureStates.

    MSI (s) (34:20) [11:23:39:306]: Skipping MigrateFeatureStates action: already done on client side

    Action ended 11:23:39: MigrateFeatureStates. Return value 0.

    MSI (s) (34:20) [11:23:39:306]: Doing action: SmsPatchDisableNonVersionComp

    Action 11:23:39: SmsPatchDisableNonVersionComp. 

    Action start 11:23:39: SmsPatchDisableNonVersionComp.

    MSI (s) (34:20) [11:23:39:306]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'SmsPatchDisableNonVersionComp' 

    MSI (s) (34:50) [11:23:39:337]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI5F45.tmp, Entrypoint: SmsPatchDisableNonVersionComp

    [11:23:39] Start SmsPatchDisableNonVersionComp

    [11:23:39] Checking the non versioned file [managementclassdescriptions.xml], the date is [1265035200]

    [11:23:39] Checking the non versioned file [osd_tasksequencemediawizard.xml], the date is [1265035200]

    [11:23:39] Checking the non versioned file [sccm2007ac-sp2-kb977384-x86-enu.msp], the date is [1265035200]

    [11:23:39] Exit SmsPatchDisableNonVersionComp

    Action ended 11:23:39: SmsPatchDisableNonVersionComp. Return value 1.

    MSI (s) (34:20) [11:23:39:353]: Doing action: SmsPatchStopService

    Action 11:23:39: SmsPatchStopService. 

    Action start 11:23:39: SmsPatchStopService.

    MSI (s) (34:20) [11:23:39:353]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'SmsPatchStopService' 

    MSI (s) (34:18) [11:23:39:384]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI5F75.tmp, Entrypoint: SmsPatchStopService

    [11:23:39] Start SmsPatchStopService

    [11:23:39] Start SmsPatchPrepareAffectedServiceList

    [11:23:39] Check status for SMS_SITE_COMPONENT_MANAGER

    [11:23:39] Need stop SMS_SITE_COMPONENT_MANAGER

    [11:23:39] SmsProdPatchGetDependentServices for SMS_SITE_COMPONENT_MANAGER

    [11:23:39] Add Service SMS_SITE_COMPONENT_MANAGER

    [11:23:39] Check status for SMS_EXECUTIVE

    [11:23:39] Need stop SMS_EXECUTIVE

    [11:23:39] SmsProdPatchGetDependentServices for SMS_EXECUTIVE

    [11:23:39] Add Service SMS_EXECUTIVE

    [11:23:39] Check status for SMS_SITE_SQL_BACKUP

    [11:23:39] Service [SMS_SITE_SQL_BACKUP] isn't existing, skip it

    [11:23:39] Check status for SMS_SITE_VSS_WRITER

    [11:23:39] Need stop SMS_SITE_VSS_WRITER

    [11:23:39] SmsProdPatchGetDependentServices for SMS_SITE_VSS_WRITER

    [11:23:39] Add Service SMS_SITE_VSS_WRITER

    [11:23:39] Check status for SharedAccess

    [11:23:39] Service [SharedAccess] isn't started, skip it

    [11:23:39] Check status for ccmexec

    [11:23:39] Need stop ccmexec

    [11:23:39] SmsProdPatchGetDependentServices for ccmexec

    [11:23:39] Add Service ccmexec

    [11:23:39] Check status for iphlpsvc

    [11:23:39] Need stop iphlpsvc

    [11:23:39] SmsProdPatchGetDependentServices for iphlpsvc

    [11:23:39] Add Service iphlpsvc

    [11:23:39] Check status for wscsvc

    [11:23:39] Service [wscsvc] isn't existing, skip it

    [11:23:39] Check status for Winmgmt

    [11:23:39] Need stop Winmgmt

    [11:23:39] SmsProdPatchGetDependentServices for Winmgmt

    [11:23:39] Found dependent service: tmlisten

    [11:23:39] Found dependent service: iphlpsvc

    [11:23:39] Found dependent service: CcmExec

    [11:23:39] Check status for tmlisten

    [11:23:39] Need stop tmlisten

    [11:23:39] Add  Dependent Service tmlisten

    [11:23:39] Add Service Winmgmt

    [11:23:39] Reset Service List: SMS_SITE_COMPONENT_MANAGER

    SMS_EXECUTIVE

    SMS_SITE_VSS_WRITER

    ccmexec

    iphlpsvc

    tmlisten

    Winmgmt

     

    MSI (s) (34!80) [11:23:39:431]: PROPERTY CHANGE: Adding ResetServiceList property. Its value is 'SMS_SITE_COMPONENT_MANAGER

    SMS_EXECUTIVE

    SMS_SITE_VSS_WRITER

    ccmexec

    iphlpsvc

    tmlisten

    Winmgmt

    '.

    [11:23:39] Exit SmsPatchPrepareAffectedServiceList

    [11:23:39] Stop Service SMS_SITE_COMPONENT_MANAGER

    [11:23:40] SMS_SITE_COMPONENT_MANAGER status is stopped

    [11:23:40] Stop Service SMS_EXECUTIVE

    [11:23:44] SMS_EXECUTIVE status is stopped

    [11:23:44] Stop Service SMS_SITE_VSS_WRITER

    [11:23:46] SMS_SITE_VSS_WRITER status is stopped

    [11:23:46] Stop Service ccmexec

    [11:23:46] ccmexec status is stopped

    [11:23:46] Stop Service iphlpsvc

    [11:23:46] iphlpsvc status is stopped

    [11:23:46] Stop Service tmlisten

    [11:28:46] Start tmlisten timer out, status is 4

    [11:28:46] Starting (rollback) iphlpsvc

    [11:28:46] iphlpsvc status is 4

    [11:28:46] iphlpsvc is STARTED

    [11:28:46] Starting (rollback) ccmexec

    MSI (s) (34:5C) [11:28:47:013]: Running as a service.

    [11:28:47] ccmexec status is 4

    [11:28:47] ccmexec is STARTED

    [11:28:47] Starting (rollback) SMS_SITE_VSS_WRITER

    [11:28:47] SMS_SITE_VSS_WRITER status is 4

    [11:28:47] SMS_SITE_VSS_WRITER is STARTED

    [11:28:47] Starting (rollback) SMS_EXECUTIVE

    [11:28:47] SMS_EXECUTIVE status is 4

    [11:28:47] SMS_EXECUTIVE is STARTED

    [11:28:47] Starting (rollback) SMS_SITE_COMPONENT_MANAGER

    [11:28:47] SMS_SITE_COMPONENT_MANAGER status is 4

    [11:28:48] SMS_SITE_COMPONENT_MANAGER is STARTED

    [11:28:48] Exit SmsPatchStopService

    CustomAction SmsPatchStopService returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

    Action ended 11:28:48: SmsPatchStopService. Return value 3.

    Action ended 11:28:48: INSTALL. Return value 3.

    Property(S): SmsIncorrectLang = This hotfix does not match the installed language version of Configuration Manager 2007

    Property(S): SmsNotInstalled = No Configuration Manager 2007 site or administrator console was found on this computer

    Property(S): SmsNotRunningInElevated = Please run the installer with "Elevated Privileges"

    Property(S): SmsRunSQLScriptFail = The database upgrade script failed

    Property(S): RegWow6432Node = Wow6432Node\

    Property(S): VersionNT = 601

    Property(S): VersionNT64 = 601

    Property(S): InstSMSInstallDir = C:\Program Files (x86)\Microsoft Configuration Manager\

    Property(S): TARGETDIR = C:\Program Files (x86)\Microsoft Configuration Manager\

    Property(S): InstSMSProviderDir = C:\Program Files (x86)\Microsoft Configuration Manager\

    Property(S): InstSMSUIInstallDir = C:\Program Files (x86)\Microsoft Configuration Manager\

    Property(S): ALLUSERS = 1

    Property(S): ARPHELPLINK = http://support.microsoft.com/KB/[KBNumber]

    Property(S): ARPNOMODIFY = 1

    Property(S): ARPNOREPAIR = 1

    Property(S): ARPURLINFOABOUT = http://support.microsoft.com

    Property(S): BannerBitmap = bannrbmp

    Property(S): ButtonText_Back = < &Back

    Property(S): ButtonText_Browse = Br&owse

    Property(S): ButtonText_Cancel = Cancel

    Property(S): ButtonText_Exit = &Exit

    Property(S): ButtonText_Finish = &Finish

    Property(S): ButtonText_Ignore = &Ignore

    Property(S): ButtonText_Install = &Install

    Property(S): ButtonText_Next = &Next >

    Property(S): ButtonText_No = &No

    Property(S): ButtonText_OK = OK

    Property(S): ButtonText_Remove = &Remove

    Property(S): ButtonText_Repair = &Repair

    Property(S): ButtonText_Reset = &Reset

    Property(S): ButtonText_Resume = &Resume

    Property(S): ButtonText_Retry = &Retry

    Property(S): ButtonText_Return = &Return

    Property(S): ButtonText_Yes = &Yes

    Property(S): CompleteSetupIcon = completi

    Property(S): CustomSetupIcon = custicon

    Property(S): DefaultUIFont = DlgFont8

    Property(S): DialogBitmap = dlgbmp

    Property(S): DlgTitleFont = {&DlgFontBold8}

    Property(S): ErrorDialog = ErrorDlg

    Property(S): ExclamationIcon = exclamic

    Property(S): IAgree = No

    Property(S): InfoIcon = info

    Property(S): InstallerIcon = insticon

    Property(S): INSTALLLEVEL = 3

    Property(S): InstallMode = Typical

    Property(S): KBNumber = 977384

    Property(S): Manufacturer = Microsoft Corporation

    Property(S): MsiLogging = vociewarmup!

    Property(S): PackageCode = {79B9CB28-FE39-44DE-B69E-19C0AF534CDB}

    Property(S): PatchHasSQLScript = 0

    Property(S): PatchPrimarySiteApplicable = 1

    Property(S): PatchRemoteAdminUIApplicable = 1

    Property(S): PatchRemoteProviderApplicable = 1

    Property(S): PatchSecondarySiteApplicable = 1

    Property(S): PatchSMSFullUIVersion = 4.00.6487.2000

    Property(S): Publisher = Microsoft Corporation

    Property(S): PatchSMSFullVersion = 4.00.6487.2000

    Property(S): PatchSMSPackageLanguage = English:00000409

    Property(S): PatchSMSProductTitle = Microsoft System Center Configuration Manager 2007

    Property(S): PatchSMSUIVersion = 6487

    Property(S): ProductCode = {AF9EC0A2-C680-4054-849B-D278F5FFD61B}

    Property(S): ProductLanguage = 1033

    Property(S): ProductName = Software Update for ConfigMgr 2007 SP2 (KB977384)

    Property(S): Progress1 = Installing

    Property(S): Progress2 = installs

    Property(S): PROMPTROLLBACKCOST = P

    Property(S): RemoveIcon = removico

    Property(S): RepairIcon = repairic

    Property(S): Setup = Setup

    Property(S): ShowUserRegistrationDlg = 1

    Property(S): SmsConnectDatabaseFail = Cannot connect to database server : [InstSMSDatabaseServer], database name : [InstSMSDatabaseName]

    Property(S): SmsIncorrectRole = This hotfix does not match the installed role of Configuration Manager 2007

    Property(S): SmsIncorrectVersion = This hotfix is not valid for this version of Configuration Manager 2007

    Property(S): SMSProductShortTitle = ConfigMgr 2007

    Property(S): UpdateCode = {74D2C02A-3DDC-45B7-8407-8B261E6217E1}

    Property(S): UpgradeCode = {A99BADA9-9031-47C9-B57C-C436A2A18596}

    Property(S): Wizard = Setup Wizard

    Property(S): ProductVersion = 4.0.6487.2157

    Property(S): PatchSMSVersion = 6487

    Property(S): PublishingGroup = System Center Configuration Manager Sustained Engineering

    Property(S): ReleaseType = Hotfix

    Property(S): ServicePackNumber = 2

    Property(S): PatchAdminUILanguage = 00000409

    Property(S): InternalVersion = 1018

    Property(S): PrimaryVolumeSpaceRemaining = 0

    Property(S): PrimaryVolumeSpaceRequired = 0

    Property(S): PrimaryVolumeSpaceAvailable = 0

    Property(S): OutOfNoRbDiskSpace = 0

    Property(S): OutOfDiskSpace = 0

    Property(S): CostingComplete = 0

    Property(S): InstIsRemoteAdmin = 0

    Property(S): InstIsSecondarySite = 0

    Property(S): InstIsPrimarySite = 1

    Property(S): InstSMSAdminUILanguage = 00000409

    Property(S): InstSMSLanguage = English:00000409

    Property(S): InstSMSDatabaseName = VS2\SMS_MCG

    Property(S): InstSMSDatabaseServer = SQL1VS2

    Property(S): ResetServiceList = SMS_SITE_COMPONENT_MANAGER

    SMS_EXECUTIVE

    SMS_SITE_VSS_WRITER

    ccmexec

    iphlpsvc

    tmlisten

    Winmgmt

     

    Property(S): InstSMSFullUIVersion = 4.00.6487.2000

    Property(S): InstSMSFullVersion = 4.00.6487.2000

    Property(S): InstSMSUIVersion = 6487

    Property(S): InstSMSVersion = 6487

    Property(S): Preselected = 1

    Property(S): UILevel = 5

    Property(S): OriginalDatabase = C:\Install\Hotfixes\SCCM2007-SP2-KB977384-ENU.msi

    Property(S): DATABASE = C:\Windows\Installer\37b4fd.msi

    Property(S): Privileged = 1

    Property(S): MsiRunningElevated = 1

    Property(S): RedirectedDllSupport = 2

    Property(S): MsiWin32AssemblySupport = 6.1.7600.16385

    Property(S): MsiNetAssemblySupport = 2.0.50727.4927

    Property(S): Date = 25/10/2010

    Property(S): Time = 11:28:48

    Property(S): TTCSupport = 1

    Property(S): ColorBits = 32

    Property(S): TextInternalLeading = 3

    Property(S): TextHeight = 16

    Property(S): BorderSide = 1

    Property(S): BorderTop = 1

    Property(S): CaptionHeight = 19

    Property(S): ScreenY = 768

    Property(S): ScreenX = 1024

    Property(S): SystemLanguageID = 4105

    Property(S): ComputerName = CM01

    Property(S): UserLanguageID = 4105

    Property(S): UserSID = S-1-5-21-2570627339-595396017-2782738742-235684

    Property(S): LogonUser = sylvain.hamel

    Property(S): MsiTrueAdminUser = 1

    Property(S): AdminUser = 1

    Property(S): VirtualMemory = 7124

    Property(S): PhysicalMemory = 4096

    Property(S): Intel = 6

    Property(S): Msix64 = 6

    Property(S): MsiAMD64 = 6

    Property(S): ShellAdvtSupport = 1

    Property(S): OLEAdvtSupport = 1

    Property(S): GPTSupport = 1

    Property(S): FontsFolder = C:\Windows\Fonts\

    Property(S): DesktopFolder = C:\Users\Public\Desktop\

    Property(S): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\

    Property(S): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\

    Property(S): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\

    Property(S): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\

    Property(S): MyPicturesFolder = C:\Users\sylvain.hamel\Pictures\

    Property(S): LocalAppDataFolder = C:\Users\sylvain.hamel\AppData\Local\

    Property(S): CommonAppDataFolder = C:\ProgramData\

    Property(S): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\

    Property(S): SendToFolder = C:\Users\sylvain.hamel\AppData\Roaming\Microsoft\Windows\SendTo\

    Property(S): RecentFolder = C:\Users\sylvain.hamel\AppData\Roaming\Microsoft\Windows\Recent\

    Property(S): PrintHoodFolder = C:\Users\sylvain.hamel\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\

    Property(S): PersonalFolder = C:\Users\sylvain.hamel\Documents\

    Property(S): NetHoodFolder = C:\Users\sylvain.hamel\AppData\Roaming\Microsoft\Windows\Network Shortcuts\

    Property(S): FavoritesFolder = C:\Users\sylvain.hamel\Favorites\

    Property(S): AppDataFolder = C:\Users\sylvain.hamel\AppData\Roaming\

    Property(S): CommonFiles64Folder = C:\Program Files\Common Files\

    Property(S): ProgramFiles64Folder = C:\Program Files\

    Property(S): CommonFilesFolder = C:\Program Files (x86)\Common Files\

    Property(S): ProgramFilesFolder = C:\Program Files (x86)\

    Property(S): TempFolder = C:\Users\SYLVAI~1.HAM\AppData\Local\Temp\

    Property(S): RemoteAdminTS = 1

    Property(S): SystemFolder = C:\Windows\SysWOW64\

    Property(S): System64Folder = C:\Windows\system32\

    Property(S): WindowsVolume = C:\

    Property(S): MsiNTSuiteEnterprise = 1

    Property(S): MsiNTProductType = 3

    Property(S): ServicePackLevelMinor = 0

    Property(S): ServicePackLevel = 0

    Property(S): WindowsBuild = 7600

    Property(S): VersionMsi = 5.00

    Property(S): MsiRestartManagerSessionKey = 0085b099af029744859555f218bc6587

    Property(S): ADDLOCAL = CMPATCH

    Property(S): CURRENTDIRECTORY = C:\Install\Hotfixes

    Property(S): CLIENTUILEVEL = 0

    Property(S): CLIENTPROCESSID = 2868

    Property(S): USERNAME = Windows User

    Property(S): VersionDatabase = 110

    Property(S): ACTION = INSTALL

    Property(S): EXECUTEACTION = INSTALL

    Property(S): SECONDSEQUENCE = 1

    Property(S): ROOTDRIVE = C:\

    Property(S): InstIsRemoteProvider = 0

    Property(S): PackagecodeChanging = 1

    Property(S): ProductState = -1

    Property(S): MsiLogFileLocation = C:\Users\SYLVAI~1.HAM\AppData\Local\Temp\2\MSI4cf0.LOG

    Property(S): WindowsFolder = C:\Windows\

    Property(S): BackupRoot = C:\Windows\$NtUninstallKB977384$\

    Property(S): TARGETDIR_adminui = C:\Program Files (x86)\Microsoft Configuration Manager\adminui\

    Property(S): TARGETDIR_adminui_bin = C:\Program Files (x86)\Microsoft Configuration Manager\adminui\bin\

    Property(S): TARGETDIR_bin = C:\Program Files (x86)\Microsoft Configuration Manager\bin\

    Property(S): TARGETDIR_bin_i386 = C:\Program Files (x86)\Microsoft Configuration Manager\bin\i386\

    Property(S): TARGETDIR_bin_i386_system32 = C:\Program Files (x86)\Microsoft Configuration Manager\bin\i386\system32\

    Property(S): TARGETDIR_bin_i386_system32_smsmsgs = C:\Program Files (x86)\Microsoft Configuration Manager\bin\i386\system32\smsmsgs\

    Property(S): TARGETDIR_adminui_xmlstorage = C:\Program Files (x86)\Microsoft Configuration Manager\adminui\xmlstorage\

    Property(S): TARGETDIR_adminui_xmlstorage_consoleroot = C:\Program Files (x86)\Microsoft Configuration Manager\adminui\xmlstorage\consoleroot\

    Property(S): TARGETDIR_adminui_xmlstorage_forms = C:\Program Files (x86)\Microsoft Configuration Manager\adminui\xmlstorage\forms\

    Property(S): ClientPatchID = {0856B5B5-C423-476E-BC4B-C8FE92223BEC}

    Property(S): ClientPatchFile = sccm2007ac-sp2-kb977384-x86-enu.msp

    Property(S): PatchHasClient = 1

    Property(S): TARGETDIR_client = C:\Program Files (x86)\Microsoft Configuration Manager\client\

    Property(S): TARGETDIR_client_i386 = C:\Program Files (x86)\Microsoft Configuration Manager\client\i386\

    Property(S): TARGETDIR_client_i386_hotfix = C:\Program Files (x86)\Microsoft Configuration Manager\client\i386\hotfix\

    Property(S): TARGETDIR_client_i386_hotfix_KB977384 = C:\Program Files (x86)\Microsoft Configuration Manager\client\i386\hotfix\KB977384\

    Property(S): TARGETDIR_adminui_xmlstorage_other = C:\Program Files (x86)\Microsoft Configuration Manager\adminui\xmlstorage\other\

    Property(S): TARGETDIR_adminui_bin_i386 = C:\Program Files (x86)\Microsoft Configuration Manager\adminui\bin\i386\

    Property(S): TARGETDIR_adminui_bin_i386_00000409 = C:\Program Files (x86)\Microsoft Configuration Manager\adminui\bin\i386\00000409\

    Property(S): BackupRoot_00000409 = C:\Windows\$NtUninstallKB977384$\00000409\

    Property(S): ARPSYSTEMCOMPONENT = 1

    MSI (s) (34:20) [11:28:48:700]: MainEngineThread is returning 1603

    MSI (s) (34:94) [11:28:48:715]: RESTART MANAGER: Session closed.

    MSI (s) (34:94) [11:28:48:715]: No System Restore sequence number for this installation.

    MSI (s) (34:94) [11:28:48:715]: User policy value 'DisableRollback' is 0

    MSI (s) (34:94) [11:28:48:715]: Machine policy value 'DisableRollback' is 0

    MSI (s) (34:94) [11:28:48:715]: Incrementing counter to disable shutdown. Counter after increment: 0

    MSI (s) (34:94) [11:28:48:715]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 

    MSI (s) (34:94) [11:28:48:715]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\Rollback\Scripts 3: 2 

    MSI (s) (34:94) [11:28:48:715]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 

    MSI (s) (34:94) [11:28:48:715]: Note: 1: 1402 2: HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Installer\InProgress 3: 2 

    MSI (s) (34:94) [11:28:48:715]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1

    MSI (s) (34:94) [11:28:48:715]: Restoring environment variables

    MSI (s) (34:94) [11:28:48:715]: Destroying RemoteAPI object.

    MSI (s) (34:04) [11:28:48:715]: Custom Action Manager thread ending.

    MSI (c) (34:1C) [11:28:48:715]: Back from server. Return value: 1603

    MSI (c) (34:1C) [11:28:48:715]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied.  Counter after decrement: -1

    MSI (c) (34:1C) [11:28:48:715]: PROPERTY CHANGE: Deleting SECONDSEQUENCE property. Its current value is '1'.

    Action ended 11:28:48: ExecuteAction. Return value 3.

    MSI (c) (34:1C) [11:28:48:715]: Doing action: FatalError

    Action 11:28:48: FatalError. 

    Action start 11:28:48: FatalError.

    MSI (c) (34:1C) [11:28:48:731]: Note: 1: 2235 2:  3: ExtendedType 4: SELECT `Action`,`Type`,`Source`,`Target`, NULL, `ExtendedType` FROM `CustomAction` WHERE `Action` = 'FatalError' 

    Action 11:28:48: FatalError. Dialog created

    Action ended 11:30:21: FatalError. Return value 2.

    Action ended 11:30:21: INSTALL. Return value 3.

    MSI (c) (34:1C) [11:30:21:066]: Destroying RemoteAPI object.

    MSI (c) (34:78) [11:30:21:082]: Custom Action Manager thread ending.

    Property(C): SmsIncorrectLang = This hotfix does not match the installed language version of Configuration Manager 2007

    Property(C): SmsNotInstalled = No Configuration Manager 2007 site or administrator console was found on this computer

    Property(C): SmsNotRunningInElevated = Please run the installer with "Elevated Privileges"

    Property(C): SmsRunSQLScriptFail = The database upgrade script failed

    Property(C): VersionNT = 601

    Property(C): VersionNT64 = 601

    Property(C): InstSMSInstallDir = C:\Program Files (x86)\Microsoft Configuration Manager\

    Property(C): TARGETDIR = C:\Program Files (x86)\Microsoft Configuration Manager\

    Property(C): InstSMSProviderDir = C:\Program Files (x86)\Microsoft Configuration Manager\

    Property(C): InstSMSUIInstallDir = C:\Program Files (x86)\Microsoft Configuration Manager\

    Property(C): SourceDir = C:\Install\Hotfixes\

    Property(C): ALLUSERS = 1

    Property(C): ARPHELPLINK = http://support.microsoft.com/KB/[KBNumber]

    Property(C): ARPNOMODIFY = 1

    Property(C): ARPNOREPAIR = 1

    Property(C): ARPURLINFOABOUT = http://support.microsoft.com

    Property(C): BannerBitmap = bannrbmp

    Property(C): ButtonText_Back = < &Back

    Property(C): ButtonText_Browse = Br&owse

    Property(C): ButtonText_Cancel = Cancel

    Property(C): ButtonText_Exit = &Exit

    Property(C): ButtonText_Finish = &Finish

    Property(C): ButtonText_Ignore = &Ignore

    Property(C): ButtonText_Install = &Install

    Property(C): ButtonText_Next = &Next >

    Property(C): ButtonText_No = &No

    Property(C): ButtonText_OK = OK

    Property(C): ButtonText_Remove = &Remove

    Property(C): ButtonText_Repair = &Repair

    Property(C): ButtonText_Reset = &Reset

    Property(C): ButtonText_Resume = &Resume

    Property(C): ButtonText_Retry = &Retry

    Property(C): ButtonText_Return = &Return

    Property(C): ButtonText_Yes = &Yes

    Property(C): CompleteSetupIcon = completi

    Property(C): CustomSetupIcon = custicon

    Property(C): DefaultUIFont = DlgFont8

    Property(C): DialogBitmap = dlgbmp

    Property(C): DlgTitleFont = {&DlgFontBold8}

    Property(C): ErrorDialog = ErrorDlg

    Property(C): ExclamationIcon = exclamic

    Property(C): IAgree = Yes

    Property(C): InfoIcon = info

    Property(C): InstallerIcon = insticon

    Property(C): INSTALLLEVEL = 3

    Property(C): InstallMode = Typical

    Property(C): KBNumber = 977384

    Property(C): Manufacturer = Microsoft Corporation

    Property(C): MsiLogging = vociewarmup!

    Property(C): PackageCode = {79B9CB28-FE39-44DE-B69E-19C0AF534CDB}

    Property(C): PatchHasSQLScript = 0

    Property(C): PatchPrimarySiteApplicable = 1

    Property(C): PatchRemoteAdminUIApplicable = 1

    Property(C): PatchRemoteProviderApplicable = 1

    Property(C): PatchSecondarySiteApplicable = 1

    Property(C): PatchSMSFullUIVersion = 4.00.6487.2000

    Property(C): Publisher = Microsoft Corporation

    Property(C): PatchSMSFullVersion = 4.00.6487.2000

    Property(C): PatchSMSPackageLanguage = English:00000409

    Property(C): PatchSMSProductTitle = Microsoft System Center Configuration Manager 2007

    Property(C): PatchSMSUIVersion = 6487

    Property(C): ProductCode = {AF9EC0A2-C680-4054-849B-D278F5FFD61B}

    Property(C): ProductLanguage = 1033

    Property(C): ProductName = Software Update for ConfigMgr 2007 SP2 (KB977384)

    Property(C): Progress1 = Installing

    Property(C): Progress2 = installs

    Property(C): PROMPTROLLBACKCOST = P

    Property(C): RemoveIcon = removico

    Property(C): RepairIcon = repairic

    Property(C): Setup = Setup

    Property(C): ShowUserRegistrationDlg = 1

    Property(C): SmsConnectDatabaseFail = Cannot connect to database server : [InstSMSDatabaseServer], database name : [InstSMSDatabaseName]

    Property(C): SmsIncorrectRole = This hotfix does not match the installed role of Configuration Manager 2007

    Property(C): SmsIncorrectVersion = This hotfix is not valid for this version of Configuration Manager 2007

    Property(C): SMSProductShortTitle = ConfigMgr 2007

    Property(C): UpdateCode = {74D2C02A-3DDC-45B7-8407-8B261E6217E1}

    Property(C): UpgradeCode = {A99BADA9-9031-47C9-B57C-C436A2A18596}

    Property(C): Wizard = Setup Wizard

    Property(C): ProductVersion = 4.0.6487.2157

    Property(C): PatchSMSVersion = 6487

    Property(C): PublishingGroup = System Center Configuration Manager Sustained Engineering

    Property(C): ReleaseType = Hotfix

    Property(C): ServicePackNumber = 2

    Property(C): PatchAdminUILanguage = 00000409

    Property(C): InternalVersion = 1018

    Property(C): PrimaryVolumeSpaceRemaining = 0

    Property(C): PrimaryVolumeSpaceRequired = 0

    Property(C): PrimaryVolumeSpaceAvailable = 0

    Property(C): OutOfNoRbDiskSpace = 0

    Property(C): OutOfDiskSpace = 0

    Property(C): CostingComplete = 1

    Property(C): ROOTDRIVE = C:\

    Property(C): InstIsRemoteProvider = 0

    Property(C): InstIsRemoteAdmin = 0

    Property(C): InstIsSecondarySite = 0

    Property(C): InstIsPrimarySite = 1

    Property(C): InstSMSAdminUILanguage = 00000409

    Property(C): InstSMSLanguage = English:00000409

    Property(C): InstSMSDatabaseName = VS2\SMS_MCG

    Property(C): InstSMSDatabaseServer = SQL1VS2

    Property(C): InstSMSFullUIVersion = 4.00.6487.2000

    Property(C): InstSMSFullVersion = 4.00.6487.2000

    Property(C): InstSMSUIVersion = 6487

    Property(C): InstSMSVersion = 6487

    Property(C): EXECUTEACTION = INSTALL

    Property(C): ACTION = INSTALL

    Property(C): UILevel = 5

    Property(C): VersionHandler = 5.00

    Property(C): SOURCEDIR = C:\Install\Hotfixes\

    Property(C): OriginalDatabase = C:\Install\Hotfixes\SCCM2007-SP2-KB977384-ENU.msi

    Property(C): DATABASE = C:\Install\Hotfixes\SCCM2007-SP2-KB977384-ENU.msi

    Property(C): USERNAME = Windows User

    Property(C): Privileged = 1

    Property(C): MsiRunningElevated = 1

    Property(C): RedirectedDllSupport = 2

    Property(C): MsiWin32AssemblySupport = 6.1.7600.16385

    Property(C): MsiNetAssemblySupport = 2.0.50727.4927

    Property(C): Date = 25/10/2010

    Property(C): Time = 11:30:21

    Property(C): TTCSupport = 1

    Property(C): ColorBits = 16

    Property(C): TextInternalLeading = 3

    Property(C): TextHeight = 16

    Property(C): BorderSide = 1

    Property(C): BorderTop = 1

    Property(C): CaptionHeight = 19

    Property(C): ScreenY = 984

    Property(C): ScreenX = 1280

    Property(C): SystemLanguageID = 4105

    Property(C): ComputerName = CM01

    Property(C): UserLanguageID = 4105

    Property(C): UserSID = S-1-5-21-2570627339-595396017-2782738742-235684

    Property(C): LogonUser = sylvain.hamel

    Property(C): MsiTrueAdminUser = 1

    Property(C): AdminUser = 1

    Property(C): VirtualMemory = 7127

    Property(C): PhysicalMemory = 4096

    Property(C): Intel = 6

    Property(C): Msix64 = 6

    Property(C): MsiAMD64 = 6

    Property(C): ShellAdvtSupport = 1

    Property(C): OLEAdvtSupport = 1

    Property(C): GPTSupport = 1

    Property(C): FontsFolder = C:\Windows\Fonts\

    Property(C): DesktopFolder = C:\Users\Public\Desktop\

    Property(C): StartMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\

    Property(C): ProgramMenuFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\

    Property(C): StartupFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\

    Property(C): AdminToolsFolder = C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Administrative Tools\

    Property(C): MyPicturesFolder = C:\Users\sylvain.hamel\Pictures\

    Property(C): LocalAppDataFolder = C:\Users\sylvain.hamel\AppData\Local\

    Property(C): CommonAppDataFolder = C:\ProgramData\

    Property(C): TemplateFolder = C:\ProgramData\Microsoft\Windows\Templates\

    Property(C): SendToFolder = C:\Users\sylvain.hamel\AppData\Roaming\Microsoft\Windows\SendTo\

    Property(C): RecentFolder = C:\Users\sylvain.hamel\AppData\Roaming\Microsoft\Windows\Recent\

    Property(C): PrintHoodFolder = C:\Users\sylvain.hamel\AppData\Roaming\Microsoft\Windows\Printer Shortcuts\

    Property(C): PersonalFolder = C:\Users\sylvain.hamel\Documents\

    Property(C): NetHoodFolder = C:\Users\sylvain.hamel\AppData\Roaming\Microsoft\Windows\Network Shortcuts\

    Property(C): FavoritesFolder = C:\Users\sylvain.hamel\Favorites\

    Property(C): AppDataFolder = C:\Users\sylvain.hamel\AppData\Roaming\

    Property(C): CommonFiles64Folder = C:\Program Files\Common Files\

    Property(C): ProgramFiles64Folder = C:\Program Files\

    Property(C): CommonFilesFolder = C:\Program Files (x86)\Common Files\

    Property(C): ProgramFilesFolder = C:\Program Files (x86)\

    Property(C): TempFolder = C:\Users\SYLVAI~1.HAM\AppData\Local\Temp\2\

    Property(C): RemoteAdminTS = 1

    Property(C): SystemFolder = C:\Windows\SysWOW64\

    Property(C): System64Folder = C:\Windows\system32\

    Property(C): WindowsVolume = C:\

    Property(C): MsiNTSuiteEnterprise = 1

    Property(C): MsiNTProductType = 3

    Property(C): ServicePackLevelMinor = 0

    Property(C): ServicePackLevel = 0

    Property(C): WindowsBuild = 7600

    Property(C): VersionMsi = 5.00

    Property(C): VersionDatabase = 110

    Property(C): CLIENTPROCESSID = 2868

    Property(C): CLIENTUILEVEL = 0

    Property(C): CURRENTDIRECTORY = C:\Install\Hotfixes

    Property(C): PackagecodeChanging = 1

    Property(C): ProductState = -1

    Property(C): MsiLogFileLocation = C:\Users\SYLVAI~1.HAM\AppData\Local\Temp\2\MSI4cf0.LOG

    Property(C): WindowsFolder = C:\Windows\

    Property(C): BackupRoot = C:\Windows\$NtUninstallKB977384$\

    Property(C): TARGETDIR_adminui = C:\Program Files (x86)\Microsoft Configuration Manager\adminui\

    Property(C): TARGETDIR_adminui_bin = C:\Program Files (x86)\Microsoft Configuration Manager\adminui\bin\

    Property(C): TARGETDIR_bin = C:\Program Files (x86)\Microsoft Configuration Manager\bin\

    Property(C): TARGETDIR_bin_i386 = C:\Program Files (x86)\Microsoft Configuration Manager\bin\i386\

    Property(C): TARGETDIR_bin_i386_system32 = C:\Program Files (x86)\Microsoft Configuration Manager\bin\i386\system32\

    Property(C): TARGETDIR_bin_i386_system32_smsmsgs = C:\Program Files (x86)\Microsoft Configuration Manager\bin\i386\system32\smsmsgs\

    Property(C): TARGETDIR_adminui_xmlstorage = C:\Program Files (x86)\Microsoft Configuration Manager\adminui\xmlstorage\

    Property(C): TARGETDIR_adminui_xmlstorage_consoleroot = C:\Program Files (x86)\Microsoft Configuration Manager\adminui\xmlstorage\consoleroot\

    Property(C): TARGETDIR_adminui_xmlstorage_forms = C:\Program Files (x86)\Microsoft Configuration Manager\adminui\xmlstorage\forms\

    Property(C): ClientPatchID = {0856B5B5-C423-476E-BC4B-C8FE92223BEC}

    Property(C): ClientPatchFile = sccm2007ac-sp2-kb977384-x86-enu.msp

    Property(C): PatchHasClient = 1

    Property(C): TARGETDIR_client = C:\Program Files (x86)\Microsoft Configuration Manager\client\

    Property(C): TARGETDIR_client_i386 = C:\Program Files (x86)\Microsoft Configuration Manager\client\i386\

    Property(C): TARGETDIR_client_i386_hotfix = C:\Program Files (x86)\Microsoft Configuration Manager\client\i386\hotfix\

    Property(C): TARGETDIR_client_i386_hotfix_KB977384 = C:\Program Files (x86)\Microsoft Configuration Manager\client\i386\hotfix\KB977384\

    Property(C): TARGETDIR_adminui_xmlstorage_other = C:\Program Files (x86)\Microsoft Configuration Manager\adminui\xmlstorage\other\

    Property(C): TARGETDIR_adminui_bin_i386 = C:\Program Files (x86)\Microsoft Configuration Manager\adminui\bin\i386\

    Property(C): TARGETDIR_adminui_bin_i386_00000409 = C:\Program Files (x86)\Microsoft Configuration Manager\adminui\bin\i386\00000409\

    Property(C): BackupRoot_00000409 = C:\Windows\$NtUninstallKB977384$\00000409\

    Property(C): ARPSYSTEMCOMPONENT = 1

    === Logging stopped: 25/10/2010  11:30:21 ===

    MSI (c) (34:1C) [11:30:21:504]: Note: 1: 1708 

    MSI (c) (34:1C) [11:30:21:535]: Product: Software Update for ConfigMgr 2007 SP2 (KB977384) -- Installation operation failed.

     

    MSI (c) (34:1C) [11:30:21:535]: Windows Installer installed the product. Product Name: Software Update for ConfigMgr 2007 SP2 (KB977384). Product Version: 4.0.6487.2157. Product Language: 1033. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.

     

    MSI (c) (34:1C) [11:30:21:566]: Grabbed execution mutex.

    MSI (c) (34:1C) [11:30:21:566]: Cleaning up uninstalled install packages, if any exist

    MSI (c) (34:1C) [11:30:21:566]: MainEngineThread is returning 1603

    === Verbose logging stopped: 25/10/2010  11:30:21 ===

     

    Monday, October 25, 2010 3:52 PM
  • Hi,

     

    I found my problem. It was caused by Trend Antivirus.  I disabled all Trend services, rebooted and then apply the hotfix without problem.

     

    -Sylvain

    • Marked as answer by SylvainHamel Monday, October 25, 2010 6:44 PM
    Monday, October 25, 2010 6:44 PM
  • I ran into the same error. I disable Microsoft Forefront client Security service. I was able to install the hotfix. Thanks for the previous post.


    Dean Chen
    Friday, February 4, 2011 11:09 PM
  • Thank you!!!!!
    Monday, January 30, 2017 7:33 AM