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getting access to OUTLOOK/OWA mailboxes RRS feed

  • Question

  • The problem is only a user with Domain Administrator permisssions canuse Outllook. Any user we create keeps being prompted for a login when accessing OUTLOOK until we add them to the domain admin group.

     

    We are using Windows 2008 R2 and Exchange 1010 SP1

     

    Any help would be greatly appreciated.

    Tuesday, March 22, 2011 5:09 PM

All replies

  • The problem is only a user with Domain Administrator permisssions canuse Outllook. Any user we create keeps being prompted for a login when accessing OUTLOOK until we add them to the domain admin group.

     

    We are using Windows 2008 R2 and Exchange 1010 SP1

     

    Any help would be greatly appreciated.


    Charles
    • Merged by emma.yoyo Friday, March 25, 2011 8:49 AM duplicate
    Tuesday, March 22, 2011 5:16 PM
  • Can you check those users in AD, security tab, advanced, allow inheritable is checked.
    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
    Tuesday, March 22, 2011 5:18 PM
  • Hi,

    Is OWA working fine for these user, are the machine domain joined & are these user have local administrator permission or not, try create a new outlook profile for these user.


    Ripu Daman Mina | MCSE 2003 & MCSA Messaging | MCC
    Tuesday, March 22, 2011 5:31 PM
  • I checked the permissions inheritence and IIS authentication, gave logon local access and access to the exchange Serve through the newtork to authenticated users but that didn't resolve the issue.
    Charles
    Tuesday, March 22, 2011 5:32 PM
  • Ripu,

     

    OWA is not working either. only user with Domain Admin permissions can even log into Outlook. The machines are joined to the domain but do not have local administrator permission. they are simple users. tried created new users but same problem exist. When i put the same user into the domain Admin group, then are they able to log into Outllok


    Charles
    Tuesday, March 22, 2011 5:39 PM
  • I replied to your other post, see if these users have allow inheritable permissions checked in ADUC, user, security tab, advanced.
    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
    Tuesday, March 22, 2011 5:44 PM
  • James,

    Sorry, i did respond on the other forum. Got them confused.

     

    Yes, they do have inheritbale permission checked..


    Charles
    Tuesday, March 22, 2011 5:49 PM
  • IIS Authentication doesn't have much relevance for logging into Outlook (RPC) but while at it; do you experience the same issue if logging in with Outlook Web App?
    Jesper Bernle | Blog: http://xchangeserver.wordpress.com
    Tuesday, March 22, 2011 5:58 PM
  • Jesper,

     

    Yes i do. I know it must be a permission issue but not sure where it could be..Been trying to find this answer to this problem for about a week now..


    Charles
    Tuesday, March 22, 2011 6:16 PM
  • I'm thinking it's at a file level, maybe your Exchange Bin directories. Can you look at your Bin folder C:\Program Files\Microsoft\Exchange Server\V14\Bin , properties and ensure that authenticated users have the default read and execute; list folder contents, read. Check all your exchange servers.


    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
    Tuesday, March 22, 2011 9:46 PM
  • James,

     

    Checked on that too and the users all have read access..


    Charles
    Wednesday, March 23, 2011 9:40 PM
  • You may have to resort to creating your IIS virtual directories if there are no other suggestions.

    http://exchangeadventures.wordpress.com/2010/06/18/recreate-exchange-iis-virtual-directories-with-exchange-2010-sp1/


    James Chong MCITP | EA | EMA; MCSE | M+, S+ Security+, Project+, ITIL msexchangetips.blogspot.com
    Thursday, March 24, 2011 1:06 AM