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APPCRASH FOR PHOTOSHOP CS4 AND PRETTY MUCH ANYTHING ELSE I FEEL LIKE CLICKING ON RRS feed

  • Question

  • Does anyone have any idea why Windows 7 has an APPCRASH way too often on my computer? I notice it mostly when I open Photoshop CS4 Extended. It also occurs random times whenever I try to open folders. Any help on fixing the problem would be greatly appreciated. Heres what I get:

    Problem signature:

     

     

    Problem Event Name: APPCRASH
    Application Name: Photoshop.exe
    Application Version: 11.0.1.0
    Application Timestamp: 499bfd16
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5be02b
    Exception Code: c0000005
    Exception Offset: 0000000000051da0
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: b74e
    Additional Information 2: b74e7fe856d3c44f674bae1d4d74f051
    Additional Information 3: 130a
    Additional Information 4: 130a246a6f99cd9d319763b166a44e7c

    Its Windows 7 64bit clean install.
    Motherboard:MB GIGABYTE GA-P55M-UD2 P55 RT
    Video Card:VGA PNY|VCGGT2201XEB-S 1G R
    Processor:CPU INTEL|CORE I7 860 2.8G R
    Ram: 8GB
    Hard Drives: (2) HD 1T|SEAGATE 7K
    • Moved by Rong-Chun Zhang Tuesday, February 2, 2010 3:52 AM Windows useage issue (From:Application Compatibility for Windows Development)
    Sunday, January 31, 2010 5:51 AM

All replies

  • Does anyone have any idea why Windows 7 has an APPCRASH way too often on my computer? I notice it mostly when I open Photoshop CS4 Extended. It also occurs random times whenever I try to open folders. Any help on fixing the problem would be greatly appreciated. Heres what I get:

    Problem signature:

     

     

    Problem Event Name: APPCRASH
    Application Name: Photoshop.exe
    Application Version: 11.0.1.0
    Application Timestamp: 499bfd16
    Fault Module Name: ntdll.dll
    Fault Module Version: 6.1.7600.16385
    Fault Module Timestamp: 4a5be02b
    Exception Code: c0000005
    Exception Offset: 0000000000051da0
    OS Version: 6.1.7600.2.0.0.768.3
    Locale ID: 1033
    Additional Information 1: b74e
    Additional Information 2: b74e7fe856d3c44f674bae1d4d74f051
    Additional Information 3: 130a
    Additional Information 4: 130a246a6f99cd9d319763b166a44e7c

    Its Windows 7 64bit clean install.
    Motherboard:MB GIGABYTE GA-P55M-UD2 P55 RT
    Video Card:VGA PNY|VCGGT2201XEB-S 1G R
    Processor:CPU INTEL|CORE I7 860 2.8G R
    Ram: 8GB
    Hard Drives: (2) HD 1T|SEAGATE 7K

    It is not a fix but it is a workaround, I found it is actually being caused by Windows Live Messenger.

    If I close the Messenger application, and I can open and close Photoshop all I want with NO ERRORS. I open Messenger and the very first time I try to open a picture with Photoshop it gives me the error and AppCrash.    Hope this helps....


    EDIT: Never mind, still get the error but not as often. Hopefully it gets someone a bit closer to a full resolution though.
    • Proposed as answer by Lucky Tech Monday, February 15, 2010 5:25 AM
    Monday, February 15, 2010 5:18 AM