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How can I transfer/reroute a call to an external number using MSPL RRS feed

  • Question

  • Hi,

    I have a MSPL script handling invites. 

    I would like to transfer / reroute spesific calls to external phone numbers.

    I have tried the RetargetRequest funtion like this RetargetRequest("tel:+4722222222") but that did not work.

    Is there another way I can achieve this?


    Jon R.

    Sunday, December 29, 2013 11:34 AM

All replies

  • Hello Jon,

    To achieve this, you need create a conference.


    If is helpful, rank it(se for util, classifique)!! Thiago Mendes da Silva MCTS Exchange - MCITP Server - MCITP Lync - MCSA 2012 - ITIL v3 Foundation - http://www.mcse.eti.br

    Sunday, December 29, 2013 3:00 PM
  • Hi,

    You may post the question on MSDN forum and more Lync development expert will help you to verify if your requirement can be achieved by Lync SDK. Thank you for your understanding.

    http://social.msdn.microsoft.com/Forums/en-US/communicatorsdk/threads


    Kent Huang
    TechNet Community Support

    Monday, December 30, 2013 6:01 AM
  • Try RetargetRequest("sip:+4722222222@your_domain.tld")

    .

    Drago


    http://www.lynclog.com

    Monday, December 30, 2013 3:31 PM
  • Try RetargetRequest("sip:+4722222222@your_domain.tld")

    .

    Drago


    http://www.lynclog.com

    This is close. The call is transfered to the public switched telephone network but not to the +4722222222 number and the caller get a operator message saying "the number you have called does not exists".

    Jon R.

    Monday, December 30, 2013 10:23 PM
  • This is actually not so bad. PSTN would reply with this message if the number does not conform the numbering scheme.

    Now you need to trace the SIP messages between gateway and provider (if it is Sip trunk) or on the Gateway alone (if it is T1/E1 line) and see what do you sent out and what rejection code you get back.

    .

    Drago


    http://www.lynclog.com

    Tuesday, December 31, 2013 12:05 AM