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Microsoft RMS Add-in is in Inactive Application add-ins in Outlook 2013 RRS feed

  • Question

  • Hello,

    My customer is having trouble displaying the ribbon Shared Protected RMS Outllok in 2013 in outlook options => add option => Manage Add-ins with Microsoft RMS = add-in that displays message clicked however not load when booting.

    Thanks to all who respond.

    Regards,

    Leonardo Almeida

    Friday, March 18, 2016 7:23 PM

All replies

  • I'm looking into why this is happening all of a sudden, but check these keys and make sure they are set to 3, not 0 for each office application:

    HKCU\Software\Microsoft\Office\Excel\Addins\Microsoft.RMSPowerExcelAddin

    LoadBehavior = 0 (unloaded, do not load automatically)

    HKCU\Software\Microsoft\Office\Outlook\Addins\Microsoft.RMSPowerExcelAddin

    LoadBehavior = 0 (unloaded, do not load automatically)

    HKCU\Software\Microsoft\Office\Word\Addins\Microsoft.RMSPowerExcelAddin

    LoadBehavior = 0 (unloaded, do not load automatically)

    Saturday, March 19, 2016 12:27 AM
  • Hi Eddie,

    I look tomorrow thanks
    I managed to solve the problem by installing the Visual Studio Tools for Office Runtime, now because of that I do not know.

    Do you have an explanation?

    Regards,

    Leonardo Almeida


    Sunday, March 20, 2016 11:04 PM
  • Weird. I don't know why that would change the behavior.
    Monday, March 21, 2016 6:55 PM