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Scan to folder after migration to windows server 2016

    Question

  • Dears,

    I recently migrate our print server from 2008 r2 to server 2016 using migration tool in windows server 2016, after migration i have about 30 printer configured with SCAN TO Folder, all of them not working not able to communicate to new server.

    Second issue some users not able to install print drivers and requires to update driver to get works, so my question regarding this matter should i install new drivers version on new windows server 2016 ?

    Thanks in advance,

    Sunday, July 08, 2018 3:08 PM

All replies

  • Hi,

    I suggest you install the latest drivers in your new print server.

    Have your retired the old print server, and renamed and changed the IP as the old one ?

    Best Regards,
    Frank


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    Monday, July 09, 2018 3:15 AM
  • Thanks for your help

    i deployed a gpo to remove all old printers

    - the new server changed to old server name but with new IP address

    - regarding scan to folder in printers configuration it point to new server name for example \\printsrv\scanner

    over SMB Protocol

    - i changed the old print server to another name but still running 

    Monday, July 09, 2018 12:04 PM
  • Server 2016 will default to SMB3.  Do the devices use an older SMB protocol?  You will have to enabled SMB version 1 on Server 2016 if the devices only support v1.

    Get newer drivers from the vendor.  Is this Canon?


    Alan Morris formerly with Windows Printing Team

    Tuesday, July 10, 2018 4:26 AM
    Answerer