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Lync 2010 doesn't recognize Microsoft Surface Pro Cameras RRS feed

  • Question

  • When I go into the options within Lync and try to connect the camera on my Surface Pro it says "Can't connect to Webcam. Close any conversations or programs which are using the webcam and try again". I can't figure out what could be blocking the camera from connecting. I've confirmed it works fine in the Windows 8 camera app but even after multiple reboots I can't get Lync to work with either the front or back camera.
    Thursday, March 28, 2013 12:56 PM

All replies

  • Hi,
    Have you tried it with Lync 2013?

    Kent Huang
    TechNet Community Support

    Friday, March 29, 2013 7:27 AM
  • I have not tried with Lync 2013. When I asked my company's IT department they said they're still setting up the servers for 2013 so only 2010 is available at this time.
    Wednesday, April 3, 2013 12:03 PM