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microsoft outlook 2010 cannot sign or encrypt this message because there are no certificates; how to fix it? I use Window 7 RRS feed

  • Question

  • Everytime I try to send an e-mail OUTLOOK 2010 WINDOWS 7, I get the following message:

    Outlook cannot sign or encypt this e-mail, because there are no certificates which can be used to send from the e-mail address. Either get a new digital ID to use with this account or use the accounts button to send this message using an account that you have certificates.

    I tried to right click on contacts, select properties. On the Outlook address book tab, make sure that "Show this folder as e-mail address book." this solution did not work with me. I am having a hard time with this, because I have to go in security and click off the encrypt button and the security button to be able to send the e-mail.

    Friday, March 16, 2012 4:55 PM

Answers

  • Follow the following KB article to resolve the subject issue.

    Issue: When you reply to or forward a signed or an encrypted e-mail message, the message is sent without encryption in Outlook 2007 and Outlook 2010

    http://support.microsoft.com/kb/974334

    • Proposed as answer by Sukh828 Sunday, March 18, 2012 1:45 AM
    • Marked as answer by Sophia Xu Monday, March 19, 2012 3:18 AM
    Friday, March 16, 2012 5:51 PM