zune 4.8 error installing RRS feed

  • Question

  • I get an error code 0x80070643 when trying to run the zune 4.8 update.  I've created a folder where I have expanded the installation files to and when running the x86 version of the install I get a different error.  "the older version of zune cannot be removed. contact your technical support group."

    Thursday, October 6, 2011 4:45 PM

All replies

  • This issue may occur when software updates that are required by the Zune software are not available when you try to install the Zune software. The following required updates are available from the Microsoft Update website:

    • The .NET Framework 2.0
    • Microsoft Error Reporting
    • XMLLite
    • Windows Format SDK


    Source : http://support.microsoft.com/kb/944938?sd=zune



    Thursday, October 6, 2011 7:49 PM
  • I have the same issue. Ihave the all the latest updates installed but it fails to install everytime ............REALLY ANNOYING!!

    Is there anyone out there that can help me ??

    I am running Windows 7  Home Premium SP1 (32 bit)

    Thanks in advance,

    Saturday, April 7, 2012 8:31 AM
  • Try asking your question in the Zune Answers Forum at the following address



    Luigi Bruno - Microsoft Community Contributor 2011 Award

    Saturday, April 7, 2012 5:07 PM