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DPM 2010 backup fails after 30 minutes RRS feed

  • Question


  • Hi,

     

    i have installed DPM 2010 on 2008 R2 machine, and trying to backup a folder of around 60 GB from another 2008 machine,

    backup is running for around 32 minutes and after that it is getting failed giving below error

    Type:    Tape backup
    Status:    Failed
    Description:    The operation failed because of a protection agent failure. (ID 998 Details: The specified network name is no longer available (0x80070040))
        More information
    End time:    10/31/2011 2:17:00 PM
    Start time:    10/31/2011 1:44:48 PM
    Time elapsed:    00:32:11
    Data transferred:    15,964.88 MB



    i checked the logs which shows like session error without completing the data transfer




    Monday, October 31, 2011 11:18 AM

All replies

  • Hi MohammedZahedAli,

    This problem may occur if the real-time monitoring component of an antivirus program is configured to monitor replicas and to transfer log files for Data Protection Manager.

    Please apply the correct antivurs exclusions for DPM2010. You'll find them at this URL: http://technet.microsoft.com/en-us/library/ff399439.aspx 

     

    Please get back with info regarding your progress.


    Best Regards

    Robert Hedblom

    MVP DPM


    Check out my DPM blog @ http://robertanddpm.blogspot.com

    Monday, October 31, 2011 12:11 PM
    Moderator
  • hi Robert,

     

    i tried that but still having the same issue.

    i tried taking exchange backup also, but it is getting failed in 10 minutes.

    thanks

    zahed.

    Thursday, November 3, 2011 11:02 AM
  • Hi Mohammed,

    Please verify the DPMRA logs on the DPM server side and post any errors here


    Best Regards

    Robert Hedblom

    MVP DPM


    Check out my DPM blog @ http://robertanddpm.blogspot.com

    Friday, November 4, 2011 5:44 AM
    Moderator
  • Mohammed,

    Please comfirm that you have applied the antivirus exclusions for the DPM server side. Try disable the antivirus on the server your trying to backup and try to run a CC.


    Best Regards

    Robert Hedblom

    MVP DPM


    Check out my DPM blog @ http://robertanddpm.blogspot.com

    Friday, November 4, 2011 6:43 AM
    Moderator