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How to update GAL in 2 different domains RRS feed

  • Question

  • Hi, We have 2 domains. We are using exchange 2010 for both of them. Separate Exchange servers.

    1. abc@123.com

    2. abc@456.com

    I recently change the SMTP addresses to a different Alias and set it as a reply on the second domain 2. abc@456.com

    In AD of the second domain 2. abc@456.com, the email addresses were updated.

    But how can I updated the GAL in our system? It still shows the old email domain. 

    I did the following commands but no luck.

    Get-GlobalAddressList | update-GlobalAddressList

    Get-AddressList | update-AddressList

    Get-OfflineAddressBook | Update-OfflineAddressBook

    Wednesday, March 15, 2017 8:04 PM

All replies

  • Does it show the correct address in Outlook Web Access ? If so, that means your outlook offline address book is not updated yet. Try downloading OAB in outlook and see if  it helps...

    Download the Offline Address Book - https://support.office.com/en-us/article/Download-the-Offline-Address-Book-FF184365-5F34-4D4C-8FD5-6E8855E980F9?ui=en-US&rs=en-US&ad=US&fromAR=1


    Amit Tank | Blog: exchangeshare.wordpress.com

    Wednesday, March 15, 2017 8:26 PM
  • hi, YEs I did. I downloaded addressbook in OWA and outlook2010 - no luck.

    I also made the changes more than 24hrs now. The changes replicates to the AD of the remote site. 


    Wednesday, March 15, 2017 9:02 PM
  • Hello,

    Would you please run below command to check the e-mail address for mailbox?
    Get-Mailbox <test mailbox>  | FL  address*,*address

    Please note that only the PrimarySMTPAddress will display in the address list.

    And correctly, we can check the results in OWA first after update address list:
    Get-AddressList | update-AddressList
    Get-GlobalAddressList | update-GlobalAdressList
    Get-OfflineAddressBook | Update-OfflineAddressBook

    Best Regards,

    Allen Wang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, March 16, 2017 10:03 AM
    Moderator
  • I did the following:

    And correctly, we can check the results in OWA first after update address list:
    Get-AddressList | update-AddressList
    Get-GlobalAddressList | update-GlobalAdressList
    Get-OfflineAddressBook | Update-OfflineAddressBook

    When i typed in Get-Mailbox <test mailbox>  | FL  address*,*address

    Im getting an error The term Get-Mailbox is not recognized as the name of a cmdlet......etc..

    Can you give me an example of the command with a sample testmailbox name?

    Thursday, March 16, 2017 5:18 PM
  • Sorry for delay.

    Please open EMS with Exchange administrator, then run "Get-Mailbox <user's alias> | FL address*,*address". For example:

    Best Regards,

    Allen Wang


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, March 20, 2017 3:11 AM
    Moderator