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KB972270 and KB982132 don't want to install RRS feed

  • Question

  • All the below is about PC with Windows XP SP3 on it.

    No Office suite by Microsoft is installed.

    Only the Viewers for MS Word, Excel, PowerPoint, Visio are installed.

     

    Since several years security updates for all Microsoft products are at regular rate
    and as soon as available.
    Now, in November all Microsoft Security Updates for November had been installed.

    In parallel for
    - MS Office Compatibility Pack
    - MS Excel 2007 Viewer
    - MS Powerpoint 2007 Viewer
    several security updates and SP2 had been uninstalled and replaced with SP3 manually.

    After all these operations the Microsoft Update and MBSA reports
    KB972270 and KB982132 were missing.

    Update attempt shows no need for file download because all needed files already downloaded.
    Installation of both patches completes with "OK" summary.
    However, if to restart the MBSA or Microsoft Update check these two patches
    are still indicated as missing. One can perform all these steps in a never-ending loop.
    Every time the same result.

    See below the two log files for more details please.

    What is the possible reason?
    How to solve the problem?


    [KB982132.log]
    1.610: ================================================================================
    1.610: 2011/11/09 22:26:45.468 (local)
    1.610: C:\WINDOWS\SoftwareDistribution\Download\3b9a24c8602d832283340e99d108cb2a\update\update.exe (version 6.3.13.0)
    1.610: Hotfix started with following command line: /si /ParentInfo:442ee98ee897cc49a583a2180298bfc8
    1.610: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    2.110: ---- Old Information In The Registry ------
    2.110: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
    2.110: Destination:
    2.110: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
    2.110: Destination:
    2.110: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
    2.110: Destination:
    2.110: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
    2.110: Destination:
    2.110: ---- New Information In The Registry ------
    2.110: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
    2.110: Destination:
    2.110: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
    2.110: Destination:
    2.110: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
    2.110: Destination:
    2.110: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
    2.110: Destination:
    2.110: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    2.110: SetProductTypes: InfProductBuildType=BuildType.IP
    2.110: SetAltOsLoaderPath: No section uses DirId 65701; done.
    2.125: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB982132$
    2.125: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    2.141: ref tag c:\windows\system32\sp4.cab does not exist
    2.141: ref tag c:\windows\system32\sp3.cab does not exist
    2.141: ref tag c:\windows\system32\sp2.cab does not exist
    2.141: ref tag c:\windows\system32\sp1.cab does not exist
    2.141: ref tag c:\windows\system32\driver.cab does not exist
    2.141: ref tag c:\windows\system32\fp40ext.cab does not exist
    2.141: ref tag c:\windows\system32\fp40ext1.cab does not exist
    2.141: ref tag c:\windows\system32\wms4.cab does not exist
    2.141: ref tag c:\windows\system32\wms41.cab does not exist
    2.141: ref tag c:\windows\system32\ims.cab does not exist
    2.141: ref tag c:\windows\system32\ims1.cab does not exist
    2.141: ref tag c:\windows\system32\ins.cab does not exist
    2.141: ref tag c:\windows\system32\ins1.cab does not exist
    2.141: Starting AnalyzeComponents
    2.141: AnalyzePhaseZero used 0 ticks
    2.141: No c:\windows\INF\updtblk.inf file.
    2.141: OEM file scan used 0 ticks
    2.141: AnalyzePhaseOne: used 0 ticks
    2.141: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    2.141: AnalyzeComponents: Hotpatching is disabled.
    2.141: FindFirstFile c:\windows\$hf_mig$\*.*
    2.641: AnalyzeForBranching used 0 ticks.
    2.641: AnalyzePhaseTwo used 0 ticks
    2.641: AnalyzePhaseThree used 0 ticks
    2.641: AnalyzePhaseFive used 0 ticks
    2.641: AnalyzePhaseSix used 0 ticks
    2.641: AnalyzeComponents used 500 ticks
    2.641: Downloading 0 files
    2.641: bPatchMode = TRUE
    2.641: Inventory complete: ReturnStatus=0, 516 ticks
    2.641: Num Ticks for invent : 516
    2.641: [dumpDownloadTask] We have all necessary files for the package to install. Return STATUS_READY_TO_INSTALL
    2.641: dumpDownloadTask returned 0xf201 (ready to install)
    2.657: KB982132 installation did not complete.
    2.657: Update.exe extended error code = 0xf201
    1.313: ================================================================================
    1.313: 2011/11/09 22:30:32.718 (local)
    1.313: C:\WINDOWS\SoftwareDistribution\Download\f0fea42f69058000617da24986c3b109\update\update.exe (version 6.3.13.0)
    1.313: Failed To Enable SE_SHUTDOWN_PRIVILEGE
    1.313: Hotfix started with following command line: -q -z -er /ParentInfo:e1e80aeb2fa28c4e9f475f2ce87087a2
    1.313: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    1.688: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with error 0x2
    1.688: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with error 0x2
    1.688: ---- Old Information In The Registry ------
    1.688: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
    1.688: Destination:
    1.688: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
    1.688: Destination:
    1.688: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
    1.688: Destination:
    1.688: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
    1.688: Destination:
    1.688: ---- New Information In The Registry ------
    1.688: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
    1.688: Destination:
    1.688: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
    1.688: Destination:
    1.688: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
    1.688: Destination:
    1.688: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
    1.688: Destination:
    1.688: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    1.688: SetProductTypes: InfProductBuildType=BuildType.IP
    1.688: SetAltOsLoaderPath: No section uses DirId 65701; done.
    1.703: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB982132$
    1.703: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    1.719: ref tag c:\windows\system32\sp4.cab does not exist
    1.719: ref tag c:\windows\system32\sp3.cab does not exist
    1.719: ref tag c:\windows\system32\sp2.cab does not exist
    1.719: ref tag c:\windows\system32\sp1.cab does not exist
    1.719: ref tag c:\windows\system32\driver.cab does not exist
    1.719: ref tag c:\windows\system32\fp40ext.cab does not exist
    1.719: ref tag c:\windows\system32\fp40ext1.cab does not exist
    1.719: ref tag c:\windows\system32\wms4.cab does not exist
    1.719: ref tag c:\windows\system32\wms41.cab does not exist
    1.719: ref tag c:\windows\system32\ims.cab does not exist
    1.719: ref tag c:\windows\system32\ims1.cab does not exist
    1.719: ref tag c:\windows\system32\ins.cab does not exist
    1.719: ref tag c:\windows\system32\ins1.cab does not exist
    1.719: Starting AnalyzeComponents
    1.719: AnalyzePhaseZero used 0 ticks
    1.719: No c:\windows\INF\updtblk.inf file.
    1.719: OEM file scan used 0 ticks
    1.719: AnalyzePhaseOne: used 0 ticks
    1.719: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    1.719: AnalyzeComponents: Hotpatching is disabled.
    1.719: FindFirstFile c:\windows\$hf_mig$\*.*
    2.203: AnalyzeForBranching used 0 ticks.
    2.203: AnalyzePhaseTwo used 0 ticks
    2.203: AnalyzePhaseThree used 0 ticks
    2.203: AnalyzePhaseFive used 0 ticks
    2.203: AnalyzePhaseSix used 0 ticks
    2.203: AnalyzeComponents used 484 ticks
    2.203: Downloading 0 files
    2.203: bPatchMode = TRUE
    2.203: Inventory complete: ReturnStatus=0, 500 ticks
    2.203: Num Ticks for invent : 500
    2.219: VerifyTargetFileSize: Unable to verify size as Source = NULL for file c:\windows\inf\HFX1AC.tmp
    2.219: Copied file:  c:\windows\inf\branches.inf
    4.078: Allocation size of drive C: is 4096 bytes, free space = 27556048896 bytes
    4.094: Drive C: free 26279MB req: 6MB w/uninstall 0MB
    4.094: CabinetBuild complete
    4.094: Num Ticks for Cabinet build : 1891
    4.094: DynamicStrings section not defined or empty.
    4.094: FileInUse:: Detection disabled.
    5.094: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    5.188: PFE2: Not avoiding Per File Exceptions.
    5.297: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\update_SP3QFE.inf -> c:\windows\$hf_mig$\KB982132\update\update_SP3QFE.inf.
    5.328: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\spuninst.exe -> c:\windows\$hf_mig$\KB982132\spuninst.exe.
    5.328: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\spmsg.dll -> c:\windows\$hf_mig$\KB982132\spmsg.dll.
    5.360: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\spcustom.dll -> c:\windows\$hf_mig$\KB982132\update\spcustom.dll.
    5.360: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\KB982132.CAT -> c:\windows\$hf_mig$\KB982132\update\KB982132.CAT.
    5.360: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\update.exe -> c:\windows\$hf_mig$\KB982132\update\update.exe.
    5.360: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\updspapi.dll -> c:\windows\$hf_mig$\KB982132\update\updspapi.dll.
    5.375: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\update.ver -> c:\windows\$hf_mig$\KB982132\update\update.ver.
    5.375: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\updatebr.inf -> c:\windows\$hf_mig$\KB982132\update\updatebr.inf.
    5.375: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\eula.txt -> c:\windows\$hf_mig$\KB982132\update\eula.txt.
    5.391: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\update\branches.inf -> c:\windows\$hf_mig$\KB982132\update\branches.inf.
    5.391: Copied file:  C:\WINDOWS\system32\t2embed.dll
    5.422: VerifySize: Unable to obtain Target file size: C:\WINDOWS\system32\t2embed.dll
    5.438: Copied File:  C:\WINDOWS\system32\t2embed.dll
    5.453: DoInstallation: Installing assemblies with source root path: c:\windows\softwaredistribution\download\f0fea42f69058000617da24986c3b109\
    5.453: Num Ticks for Copying files : 1359
    5.453: Num Ticks for Reg update and deleting 0 size files : 0  
    5.469: ---- Old Information In The Registry ------
    5.469: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
    5.469: Destination:
    5.469: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
    5.469: Destination:
    5.469: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
    5.469: Destination:
    5.469: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
    5.469: Destination:
    5.469: ---- New Information In The Registry ------
    5.469: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
    5.469: Destination:
    5.469: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
    5.469: Destination:
    5.469: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
    5.469: Destination:
    5.469: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
    5.469: Destination:
    5.469: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is empty; nothing to do.
    5.485: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart = 0

    [KB972270.log]
    1.297: ================================================================================
    1.297: 2011/11/09 22:30:26.640 (local)
    1.297: C:\WINDOWS\SoftwareDistribution\Download\d8ef7c8f90f509563f255df3e967b057\update\update.exe (version 6.3.13.0)
    1.297: Failed To Enable SE_SHUTDOWN_PRIVILEGE
    1.312: Hotfix started with following command line: -q -z -er /ParentInfo:cc1e5ae30f618e40b09e5050d257bac1
    1.312: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    1.765: In Function TestVolatileFlag, line 11825, RegOpenKeyEx failed with error 0x2
    1.765: In Function TestVolatileFlag, line 11857, RegOpenKeyEx failed with error 0x2
    1.765: ---- Old Information In The Registry ------
    1.765: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
    1.765: Destination:
    1.765: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
    1.765: Destination:
    1.765: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
    1.765: Destination:
    1.765: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
    1.765: Destination:
    1.765: ---- New Information In The Registry ------
    1.765: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
    1.765: Destination:
    1.765: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
    1.765: Destination:
    1.765: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
    1.765: Destination:
    1.765: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
    1.765: Destination:
    1.765: In Function GetReleaseSet, line 1240, RegQueryValueEx failed with error 0x2
    1.765: SetProductTypes: InfProductBuildType=BuildType.IP
    1.781: SetAltOsLoaderPath: No section uses DirId 65701; done.
    1.781: DoInstallation: FetchSourceURL for c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\update\update_SP3GDR.inf failed
    1.797: CreateUninstall = 0,Directory = C:\WINDOWS\$NtUninstallKB972270$
    1.797: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    1.797: BuildCabinetManifest: update.url absent
    1.797: Starting AnalyzeComponents
    1.797: AnalyzePhaseZero used 0 ticks
    1.797: No c:\windows\INF\updtblk.inf file.
    1.797: OEM file scan used 0 ticks
    1.797: AnalyzePhaseOne: used 0 ticks
    1.797: AnalyzeComponents: Hotpatch analysis disabled; skipping.
    1.797: AnalyzeComponents: Hotpatching is disabled.
    1.812: FindFirstFile c:\windows\$hf_mig$\*.*
    2.281: AnalyzeForBranching used 16 ticks.
    2.281: AnalyzePhaseTwo used 0 ticks
    2.281: AnalyzePhaseThree used 0 ticks
    2.281: AnalyzePhaseFive used 0 ticks
    2.281: AnalyzePhaseSix used 0 ticks
    2.281: AnalyzeComponents used 484 ticks
    2.281: Downloading 0 files
    2.281: bPatchMode = FALSE
    2.281: Inventory complete: ReturnStatus=0, 484 ticks
    2.281: Num Ticks for invent : 500
    2.281: VerifyTargetFileSize: Unable to verify size as Source = NULL for file c:\windows\inf\HFX1A8.tmp
    2.297: Copied file:  c:\windows\inf\branches.inf
    4.219: Allocation size of drive C: is 4096 bytes, free space = 27556601856 bytes
    4.234: Drive C: free 26280MB req: 6MB w/uninstall 0MB
    4.234: CabinetBuild complete
    4.234: Num Ticks for Cabinet build : 1953
    4.234: DynamicStrings section not defined or empty.
    4.234: FileInUse:: Detection disabled.
    5.234: LoadFileQueues: UpdSpGetSourceFileLocation for halaacpi.dll failed: 0xe0000102
    5.328: PFE2: Not avoiding Per File Exceptions.
    5.422: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\update\update_SP3QFE.inf -> c:\windows\$hf_mig$\KB972270\update\update_SP3QFE.inf.
    5.453: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\spuninst.exe -> c:\windows\$hf_mig$\KB972270\spuninst.exe.
    5.453: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\spmsg.dll -> c:\windows\$hf_mig$\KB972270\spmsg.dll.
    5.453: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\update\spcustom.dll -> c:\windows\$hf_mig$\KB972270\update\spcustom.dll.
    5.469: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\update\KB972270.CAT -> c:\windows\$hf_mig$\KB972270\update\KB972270.CAT.
    5.469: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\update\update.exe -> c:\windows\$hf_mig$\KB972270\update\update.exe.
    5.469: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\update\updspapi.dll -> c:\windows\$hf_mig$\KB972270\update\updspapi.dll.
    5.484: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\update\update.ver -> c:\windows\$hf_mig$\KB972270\update\update.ver.
    5.484: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\update\updatebr.inf -> c:\windows\$hf_mig$\KB972270\update\updatebr.inf.
    5.500: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\update\eula.txt -> c:\windows\$hf_mig$\KB972270\update\eula.txt.
    5.515: ProcessSetupContentSection: PROCESS_SETUP_CONTENT_OP_INSTALL: Copied c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\update\branches.inf -> c:\windows\$hf_mig$\KB972270\update\branches.inf.
    5.515: Copied file:  C:\WINDOWS\system32\t2embed.dll
    5.547: VerifySize: Unable to obtain Target file size: C:\WINDOWS\system32\t2embed.dll
    5.562: Copied File:  C:\WINDOWS\system32\t2embed.dll
    5.578: DoInstallation: Installing assemblies with source root path: c:\windows\softwaredistribution\download\d8ef7c8f90f509563f255df3e967b057\
    5.578: Num Ticks for Copying files : 1344
    5.594: Num Ticks for Reg update and deleting 0 size files : 16  
    5.594: ---- Old Information In The Registry ------
    5.594: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
    5.594: Destination:
    5.594: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
    5.594: Destination:
    5.594: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
    5.594: Destination:
    5.594: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
    5.594: Destination:
    5.594: ---- New Information In The Registry ------
    5.594: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp\Au_.exe (4.35.6.91)
    5.594: Destination:
    5.594: Source:D:\OTHERCA~1\Temp\System\~nsu.tmp
    5.594: Destination:
    5.594: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\
    5.594: Destination:
    5.594: Source:D:\OTHERCA~1\Temp\System\nsr191.tmp\Lang\ENU.dll
    5.594: Destination:
    5.594: UpdateSpUpdSvcInf: Source [ProcessesToRunAfterReboot] section is empty; nothing to do.
    5.609: RebootNecessary = 0,WizardInput = 1 , DontReboot = 1, ForceRestart = 0

    • Edited by aapapapa Thursday, November 10, 2011 7:09 AM
    Thursday, November 10, 2011 7:04 AM

Answers


  • Hi all, thanks for all your hints.

    The real answer to the indicated problem had been found in
    Microsoft Security Advisory (2639658)
    http://technet.microsoft.com/en-us/security/advisory/2639658
    and in
    Microsoft Security Advisory: Vulnerability in TrueType font parsing could allow elevation of privileges
    http://support.microsoft.com/kb/2639658

    "

    Impact of Workaround. 

    ...After applying this workaround, users of Windows XP and Windows Server 2003 may be reoffered the KB982132 and KB972270 security updates. These reoffered updates will fail to install. The reoffering is a detection logic issue and users who have successfully applied both the KB982132 and KB972270 security updates previously can ignore the reoffer. ..."

    Observed issue is a result of workaround proposed that security advisory/KB.

    • Marked as answer by aapapapa Saturday, November 12, 2011 8:17 AM
    • Edited by aapapapa Saturday, November 12, 2011 8:19 AM
    Saturday, November 12, 2011 8:17 AM

All replies