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Vista Business - Import email address in CSV format 'hang' in Outlook 2003 RRS feed

  • Question

  • Hi,

     

    I've a Toshiba Satellite M200 Dual Core Processor, 512MB running on Vista Business after upgrade from Win XP Pro. MS Office 2003 SBE is installed. I encountered 'hang' in Outlook when I do a Import of CSV format address list to Contact The 'hang' starts after I selected the CSV file and select Next. Is this an imcompatibility iessue with Vista or is it an issue of low memory? If it is an issue of low memory (RAM) then if I upgrade another 1GB yielding a total of 1.5GB, will this resolved the issue? I tried means od repairing the PST, repair MS Office 2003 SBE and also uninstall and installing the Office again but the problem still persists. This laptop is also bundled with Norton Antivirus that's expired which I have uninstalled and installed with McAfee VirusScan Plus. Before and after changing the protection softwares the problem still persists!

     

    I hope I can hear from you all how to resolve this.

     

    Thank you.

     

    Regards,

    Juliana Lim

    Tuesday, November 25, 2008 7:26 AM

All replies

  • Juliana

     

    This apparently a problem coming from within Outlook.

     

    For Microsoft Office applications, your best source of help is the Microsoft Office support groups.

     

    Here is a link to the Outlook groups, for your convenience.

     

    Discussion Groups Outlook General:
    http://www.microsoft.com/office/community/en-us/default.mspx?dg=microsoft.public.outlook.general&lang=en&cr=US

     

    Thanks for understanding.

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Tuesday, November 25, 2008 8:44 PM
    Moderator
  • Thank you Ronnie, I've started communicating with the Outlook Support group. One advise is to upgrade the RAM which I am going for another 1GB to yield a total of 1.5GB. I think this will help to solve the problem after all Vista Business is memory resource intensive!

     

    Friday, November 28, 2008 8:22 AM
  • Juliana

     

    You're welcome.

     

    I hope this helps solve the problem.

     

     


    If this post helps to resolve your issue, click the Mark as Answer button at the top of this message.

    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Friday, November 28, 2008 9:47 PM
    Moderator