HI friends, I am getting below alerts generated on our FE server responsible for backup service after CU update. I verified all permissions for file share are ok.
Skype for Business Server 2015, Backup Service user store backup module failed to complete import operation.
Configurations:
Backup Module Identity:UserServices.PresenceFocus
Working Directory path:\\\6-BackupService-58\BackupStore\Temp
Local File Store Unc path:\\\RHQSFBFS\6-BackupService-58\BackupStore
Remote File Store Unc path:\\\JUBSFBFS\5-BackupService-77\BackupStore
Additional Message: Failed to send cookie zip file \\.test.SFB.COM\RHQSFBFS\6-BackupService-58\BackupStore\Temp\z-UserServices-802ac2e7-b5de-4eeb-8679-f48f36b72427.zip to \\\JUBSFBFS\5-BackupService-77\BackupStore\UserServices\PresenceFocus\Cookie\CookieTemp.zip.
Exception: System.IO.IOException: The file exists.
at System.IO.__Error.WinIOError(Int32 errorCode, String maybeFullPath)
at System.IO.File.InternalMove(String sourceFileName, String destFileName, Boolean checkHost)
at Microsoft.Rtc.BackupService.BackupCookieZipFileProcessor.SendCookieZipFile(String zipFilePath)
at Microsoft.Rtc.BackupService.BackupModuleHandler.ReceiveBackupDataTask.SendCookieZipToSourcePool()
at Microsoft.Rtc.BackupService.BackupModuleHandler.ReceiveBackupDataTask.InternalExecute()
at Microsoft.Rtc.Common.TaskManager`1.ExecuteTask(Object state)
Cause: Either network or permission issues. Please look through the exception details for more information.
Resolution:
Also, when I run the command Get-CSBackupServiceStatus against one paired pool it returns empty "ActiveMachineFqdn" and "OverAllExportStatus" is NotInitialized.
Appreciate your help in this matter.
Thank you.
mir
