Scanner Not Detected On Deployed Printer Via GPO


  • Hi, I just deployed HP7500A Wide Format Printer that includes everything (printer, scanner, copy, fax), when I installed it manually on the client computers with Add Printer Wizard and specifying the Printer IP Address, the computer can detect the Scanner but when I used Group Policy (GPO Deployment), it is only detected as Printer and not Scanner/Fax. How to make user able to use the Scanner/Fax feature of this printer? I'm using "Windows Fax And Scan" software on the client computers and is it possible to audit the usage of the Fax and Scanner features?
    Tuesday, September 15, 2015 12:50 AM

All replies

  • I used to deploy the same before but with a different Printer, it works well for me. Could it be an issue with that specific printer model?
    Wednesday, September 16, 2015 10:09 AM