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[Case Sharing] Failed to open zip files in Managed apps applied with App Protection policy RRS feed

  • General discussion

  • Case description
    Cannot open zip files in Managed app on iOS devices

    Root cause &analysis
    Since MAM policy is applied, outlook attachment can only be transfer to Intune protected app, but there is not supported app to unzip the file

    Workarounds
    As Outlook is not supported to unzip the file, now we have two workaround:
    1. Add One drive to protect apps, and copy the file to one drive, then use the native iOS app “Files” to view the zip file
    2. Deploy the internal app to for unzipping the file and add it to the protected app list.

      

    Hope the above information can be helpful. If you need further assistance on this issue, feel free to post a question via clicking "Ask a question" at the top left of this page, we will try our best to help you!


    Tuesday, October 8, 2019 4:04 AM
    Moderator