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Multiple Subscriptions to same alert SCOM 2012

    Question

  • We are having an issue with multiple subscriptions for the same alert.  Only one notification is going out.  It seems to be sending to the first subscription (alphabetically).

    We have setup two simple subscription for All Critical Alerts with a status of New(0).  Each subscription sends to different Distribution Lists.  Only 1 DL gets the notifcation.  If I disable one of the sunbscriptions, then the other DL gets it.

    So it would appear that only subscription can exist per alert, OR maybe when the first notification gets sent out, the alert isnt considerd New?

    Tuesday, July 10, 2012 10:27 PM

All replies

  • Hi,

    Why don't you just create 1 subscription and add both subscibers?

    Are the SCOM subscription ID's different? If you use the default mail template the subscription ID is send by and show at the bottom of the e-mail.

    What you can try is recreate the subscription and configure a delay on 1 subscription and test it again.

    Hope this helps,

    Marthijn.

    • Marked as answer by Yog LiModerator Tuesday, July 24, 2012 9:08 AM
    • Unmarked as answer by ftfcu Friday, June 21, 2013 10:13 PM
    Friday, July 13, 2012 2:46 PM
  • Hi,

    As this thread has been quiet for a while, we assume that the issue has been resolved. At this time, we will mark it as "Answered" as the previous steps should be helpful for many similar scenarios.

    In addition, we’d love to hear your feedback about the solution. By sharing your experience you can help other community members facing similar problems.

    Thanks,


    Yog Li

    TechNet Community Support

    Tuesday, July 24, 2012 9:08 AM
    Moderator
  • Its been a year since working on this, but we are tackling it again.

    The reason we can add them to the same subscription is because then they would get too many alerts.


    Here is more backstory.  There is team that needs to be notified for an alert on ANY server.  We have a subscription setup for them.  We have another team that needs to be notified for a subset of servers.  We have those servers setup as a group.  We have the subscription setup to notify them for anything in that group.

    Friday, June 21, 2013 10:15 PM
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