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MS Office with Windows 8 RRS feed

  • Question

  • Hello All

    i used the MS Office 2010 with windows 8 . but i found an issue with the keyboard shortcuts, for example the copy changed from Ctrl+c to Shift+F12.

    did any one faced the same issue or not ?

    thanks for all

    Saturday, May 12, 2012 7:27 PM

Answers

  • No, we didn't find the same issue on our test environment.

    This kind of behavior should probably caused by the 3rd-party add-ins/services or custom macros.

    For this issue, please make sure:

    • There is no such kay mapping software is running at the same time.
    • This is not a remote desktop section, especially from Mac to Windows

    Also try to:

    • Check if there is macros in use might cause this behavior
    • Run Office in safe mode to determine if it is caused by the 3rd-party add-ins
    • Close the other unnecessary software to determine if it is caused by the 3rd-party services.

     

    Sincerely,
    Max Meng
    Forum Support


    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please contact tnmff@microsoft.com.

    • Edited by Max Meng Monday, May 14, 2012 3:00 AM
    • Marked as answer by Max Meng Monday, May 21, 2012 5:35 AM
    Monday, May 14, 2012 2:34 AM

All replies

  • No, we didn't find the same issue on our test environment.

    This kind of behavior should probably caused by the 3rd-party add-ins/services or custom macros.

    For this issue, please make sure:

    • There is no such kay mapping software is running at the same time.
    • This is not a remote desktop section, especially from Mac to Windows

    Also try to:

    • Check if there is macros in use might cause this behavior
    • Run Office in safe mode to determine if it is caused by the 3rd-party add-ins
    • Close the other unnecessary software to determine if it is caused by the 3rd-party services.

     

    Sincerely,
    Max Meng
    Forum Support


    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please contact tnmff@microsoft.com.

    • Edited by Max Meng Monday, May 14, 2012 3:00 AM
    • Marked as answer by Max Meng Monday, May 21, 2012 5:35 AM
    Monday, May 14, 2012 2:34 AM
  • Thanks Max

    i installed the Office as first application after the windows setup and the problem appears, also i used a new blank word document (no macros). 

    my friend have the same issue.

    thanks

    Ammar Al-Khatib

    MCT, MCITP, MOS (Master), MCDST, MCST, MCP

    Monday, May 14, 2012 12:10 PM
  • Hi Ammar,

    I'm pretty sure there is no such change in Windows 8.

    Have you seen this behavior happen in the other applications?

    If no, this behavior is probably caused by the macro/add-ins.

    NOTE: A new Word document doesn't mean it couldn't contain macros. The macro can be saved in the global template - Normal.dotm, it will apply to any other document.

    Again, please help to check if there is any special macro or add-in in use.

    Press Alt + F11 to open the VB Editor to check the macros.


    Max Meng
    TechNet Community Support

    • Edited by Max Meng Monday, May 21, 2012 5:36 AM
    Tuesday, May 15, 2012 9:11 AM
  • check this link this may help

    http://social.msdn.microsoft.com/Forums/en/Vsexpressvb/thread/e72468ad-e060-41a0-a4dd-a546d37767d1

    Wednesday, May 16, 2012 1:13 PM
  • Hi Ammar,

    Just checking in to see how is everything going on?


    Max Meng
    TechNet Community Support

    • Edited by Max Meng Thursday, May 17, 2012 6:44 AM
    Thursday, May 17, 2012 6:44 AM
  • Hi Ammar,

    I'm marking the reply as answer as there has been no update for a couple of days. Please let us know if you would like further assistance.


    Max Meng

    TechNet Community Support

    Monday, May 21, 2012 5:35 AM