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Error: "There was a Problem Sending the Command to the Program" RRS feed

  • Question

  • Desktop doesn't load. Have to operate through Task Manager by CTR+AlT+DEL.

    In the File > New Task (Run) typing "Desktop" or My Documents or any other Drive gives the error:

    "There was a Problem Sending the Command to the Program".

    Done the following already:

    1. Ran sfc/scannow.

    2. Ran chkdsk.

    3. Done a system restore.

    Nothing worked. Also to mention, I don't have MS Office in the computer.

    Thursday, October 23, 2014 6:18 AM

Answers

  • Hello,

    I'm glad to state that the issue has been resolved! :)

    I was trying to solve this myself too and another system restore and renaming the "Deployment" folder

    in C:\Documents and Settings\Username\Application Data\Sun\Java did the trick.

    Thanks all, this thread can be closed now.

    • Marked as answer by Ani_Nia Friday, October 24, 2014 2:42 PM
    Friday, October 24, 2014 2:42 PM

All replies

  • Hi Ani_Nia!

    Does any error message shows up? How it started and when it happened?

    Please, tell every single detail you can....to help sonlving your problem as fast as you need =)

    Best,

    O. Rotta


    Olavo Rotta .'. - IT Dept.

    Thursday, October 23, 2014 1:29 PM
  • Hello O. Rotta,

    Thanks for the reply.

    To answer your questions - the message that shows up is what I mentioned above: "There was a Problem Sending the Command to the Program".

    It started when I tried to delete an older version of Java manually from the "Java" folder in C:\Program Files.

    Since it wasn't removed from the usual Add/Remove option in Control Panel and showed an MS Installer error there, so I just manually deleting the files from that "Java" folder. But some files could not be deleted as it was locked, so I used the app Unlocker to unlock them & delete. As soon as it unlocked, all the open windows/tabs crashed and it was only the Wallpaper - the Desktop along with icons vanished.

    The java didn't uninstalled, but the process screwed it.

    Since then the problem happens, and when I try to open any folder or drive from task manager, the above error comes up. I have to access everything via command prompt or the Task manager "Run" function.

    Thursday, October 23, 2014 4:43 PM
  • Hello,

    I'm glad to state that the issue has been resolved! :)

    I was trying to solve this myself too and another system restore and renaming the "Deployment" folder

    in C:\Documents and Settings\Username\Application Data\Sun\Java did the trick.

    Thanks all, this thread can be closed now.

    • Marked as answer by Ani_Nia Friday, October 24, 2014 2:42 PM
    Friday, October 24, 2014 2:42 PM