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Windows updating RRS feed

  • Question

  • heres what I get when trying to update *******

    2018-01 Security Monthly Quality Rollup for Windows 7 for x64-based Systems (KB4056894)

    Installation date: ‎2/‎13/‎2018 1:32 PM

    Installation status: Failed

    Error details: Code 80073701

    Update type: Important

    A security issue has been identified in a Microsoft software product that could affect your system. You can help protect your system by installing this update from Microsoft. For a complete listing of the issues that are included in this update, see the associated Microsoft Knowledge Base article. After you install this update, you may have to restart your system.

    More information:

    Help and Support:

    And I have tried all the sugestions and it still failes

    HELP PLEASE

    And Thanks all

    Tuesday, February 13, 2018 7:52 PM

All replies

  • Are You using AMD?

    Kindly go through the known issues in this update.


    S.Sengupta,Microsoft MVP Windows and Devices for IT, Windows Insider MVP

    Wednesday, February 14, 2018 1:06 AM
  • Hi,

    Here are some ways may help you solve the problem.

    1. Please refer the following link and run the Windows Update troubleshooter.

        Fix Windows Update issues:

        https://support.microsoft.com/en-us/help/10164 

    2. Please try to download and manually install the update.

       https://www.catalog.update.microsoft.com/Search.aspx?q=KB4056894

    3. Run the System File Checker tool (SFC.exe) by taking following these steps:

        3.1 Open an administrative Command Prompt window.

        3.2 Type following command and then press Enter.

               sfc /scannow

        3.3  After the scan is finished, try to install updates again.

    4. Reset the Windows Update Components, please refer the following link.

        How do I reset Windows Update components?

       https://support.microsoft.com/en-us/help/971058/how-do-i-reset-windows-update-components

    If all methods can't work, please help us collect the cbs.log (%SYSTEMROOT%\Logs\CBS\CBS.log) , windowsupdate.log (%windir%\windowsupdate.log) , CheckSUR.log (%SYSTEMROOT%\Logs\CBS\CheckSUR.log), post them onto OneDrive and share the link here, which can help us do more research.

    Note: If you have any concern about this, please send the logs to tnmff@microsoft.com through email, but it may cause reply delay.

     


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Vera Hu Monday, February 26, 2018 1:42 AM
    Wednesday, February 14, 2018 1:43 AM
  • Hi, 

    How’s everything going? Please feel free to give me any update.


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Monday, February 26, 2018 1:42 AM