Exchange Online forwarding RRS feed

  • General discussion

  • Mail forwarding in Exchange Online is not available (yet) but if you have the upgraded filtering, which means access to the Forefront Online Security admin portal you can set up a policy to forward to an external e-mail address.  Filtering does come with Exchange Online but you can only get access to Forefront Online Security admin portal if you pay for the filtering upgrade.  In some cases if you have a licensing agreement you may get the filitering for free - check with your Microsoft rep. 
    In the admin portal go to:
    Administration Tab
    Policy Rules
    New Policy Rule
    Scope - Inbound messages
    Under Actions drop down menu select Deliver With BCC

    You can fill out the rest of the information with the address that you want e-mails forwarded to.  If you want the rule to apply to internal messages as well you will need to have the journaling configured for your Exchange Online
    David Allred
    Thursday, September 10, 2009 3:14 PM

All replies

  • Thank you very much for that information, Davial.

    As another option, for customers without a FOPE (Forefront Online Protection for Exchange) subscription, they can also request forwarding be enabled on mailboxes from Support.

    Requirements to do so:
    - Mailbox's primary SMTP address
    - Contact created in Administration Center
    - Contact display name indicated in Service Request with email address of the Contact
    Tuesday, December 29, 2009 7:59 PM
  • Has anyone been able to get forwarding to an external e-mail address to work?

    Support hasn't been real quick at solving my problem.

    Monday, March 28, 2011 4:26 AM
  • Can anyone confirm that fowarding form exchange online is availiable?(i.e forwarding to an external hotmail account)  
    Tuesday, April 5, 2011 8:26 PM
  • Hi!

    Yes, with the last version of powershell commands, exists two new commands to set alternate recipient (forward):


    And two new commands to enable o disable mailbox pop access

    more info: http://www.microsoft.com/online/help/en-us/helphowto/f7494cd8-aee8-41ca-aa2b-f8a9286e6b2a.htm


    Tuesday, April 5, 2011 9:34 PM
  • Thank you for you response, is there a way to do this wihtout using powershell. I was reading comments in which they were saying a ticket can be open to have autoforward  turned on to an exteranl address from the server (not client side). is this correct or is it missinformation on the boards. 
    Thursday, April 7, 2011 3:22 PM
  • Yes, the another way is requesting ticket support, but you will wait many hours to have the forward enabled..

    With powershell you can do it in one minute. Create in de admin center one contact with external address, open powershell in your computer and execute the command, you can set to leave or no leave a message copy in the mailbox, and the forward will be enabled at the moment..

    Thursday, April 7, 2011 9:20 PM
  •  If I set up email forwarding to an external email address and the recipient has setup autoreply or a forwarding in the system back to the first mailbox, how does BPOS Exchange Online handle email looping?
    Saturday, April 9, 2011 11:20 PM
  • Mail looping is prevented due to mail-loop prevention mechanisms in Exchange.  Simply, the message ID is tracked to confirm that the OOF message only responds a single message ID (mail thread) once.

    Also, as an FYI, since the forwarding is able to be set via the commandlets, the support team will start refusing to process requests for this (and, more specifically, the Hosting/Operations teams).

    Is there a reason why you do not want to use powershell?  I would strongly recommend learning now since Office 2011 requires the user of Remote Powershell for anything but VERY basic usage.  You will not get a full experience of BPOS without the configurability options that Powershell provides.

    If it wasn't difficult, it wouldn't be fun, but why's it got to be this much fun.
    Wednesday, April 13, 2011 10:05 AM