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KB4512938, KB4516067 updates on Windows 8.1 RT have broken Internet Explorer on Surface RT RRS feed

  • Question

  • Updates installed today

    KB4512938

    KB4516115

    KB4516067

    KB4514604

    One or all of these updates have rendered the Surface 8.1 RT unusable as Internet Explorer no longer works and generates the below error;

    " C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe
    A certificate was explicity revoked by its issuer.   "

    Everything was working OK before today's updates.  An urgent fix is needed to the bugs caused by these updates issues by Microsoft.

    Wednesday, September 11, 2019 1:29 PM

All replies

  • Updates installed today

    KB4512938

    KB4516115

    KB4516067

    KB4514604

    One or all of these updates have rendered the Surface 8.1 RT unusable as Internet Explorer no longer works and generates the below error;

    " C:\PROGRAM FILES\INTERNET EXPLORER\iexplore.exe
    A certificate was explicity revoked by its issuer.   "

    Everything was working OK before today's updates.  An urgent fix is needed to the bugs caused by these updates issues by Microsoft.

    This has happened to my surface today. Microsoft, will there be an update to fix your update? 


    • Proposed as answer by hlp23 Friday, September 13, 2019 2:49 PM
    Wednesday, September 11, 2019 5:41 PM
  • I have exactly the same problem... does uninstalling the updates solve the problem ?
    • Proposed as answer by hlp23 Friday, September 13, 2019 2:56 PM
    Wednesday, September 11, 2019 6:53 PM
  • KB4512938  got installed today

    KB4516067  got installed today

    the other two - don't show on my installed updates

    but for me - the following also got installed today...

    KB3004545

    KB3013769

    KB3013816

    KB3033055

    KB3058168

    KB3102429

    and this may be the one... KB4514361

    so I am going to uninstall the two we have in common and see what happens...

    Also - I have not found a restore point option in (silly) RT 8.1 - is it an option ?

    Ciao for now - Riccardo

    Wednesday, September 11, 2019 7:15 PM
  • I can not uninstall KB4512938... so I guess - this is where the problem lies... Ciao

    (My account needs to be verified before I can supply a link... please)


    Wednesday, September 11, 2019 7:36 PM
  • UPDATE - I uninstalled KB4516067 and have functionality again on IE
    • Proposed as answer by numbercomp Wednesday, September 11, 2019 8:28 PM
    Wednesday, September 11, 2019 7:42 PM
  • How do you remove an update from a Surface 8.1 RT as the option to remove does not appear when selecting the offending update. 
    • Proposed as answer by OCCHIO-CAD Thursday, September 12, 2019 5:11 PM
    • Unproposed as answer by OCCHIO-CAD Thursday, September 12, 2019 5:20 PM
    Wednesday, September 11, 2019 7:52 PM
  • Alex C Wheeler - Genius! Worked!!! Uninstall KB4516067. Thank you
    • Edited by Stormy22 Wednesday, September 11, 2019 8:18 PM
    Wednesday, September 11, 2019 8:17 PM
  • yep stuck here too.
    found a way to delete but the updates are listed as xx.x.xxxx.xxxx so not helpful.

    thanks MS for your outstanding work.

    Wednesday, September 11, 2019 9:04 PM
  • Wednesday, September 11, 2019 11:13 PM
  • P.S. under investigation now so hang loose.
    Wednesday, September 11, 2019 11:13 PM
  • this works. TQ
    Thursday, September 12, 2019 7:29 AM
  • Hi, I removed MS Update KB4516067 and rebooted my RT and got IE working again. But sometime this]MS sent out some further updates KB3092601 & kb3048043 & kb3126593 alongwith the earlier removed suspect update KB4516067. RT rebooted now back online, MS wake up aremoved KB4516067 and fix it!!

    JPE

    Thursday, September 12, 2019 4:13 PM
  • In Windows update... go to Installed Updates (bottom left)...

    List gets loaded... hover over Program column (top) and select Microsoft...

    Select update and click or right click and option to uninstall appears...

    Uninstall KB4516067 and reboot... and IE works and all favourites etc function... I even got the last page onscreen...

    Ciao for now - Riccardo

    Thursday, September 12, 2019 5:16 PM
  • https://winaero.com/blog/how-to-uninstall-windows-8-1-update/

    That process doesn't work for you?

    Thanks for the replies and thank you @Susan.  Managed to remove the update using an admin command prompt because the control panel is locked down and doesn't allow the user to remove updates in the normal Windows way.

    Also had to tweak the registry to disable automatic updates until Microsoft sorts out the mess with update kb4516067.

    Thursday, September 12, 2019 7:50 PM
  • Yes, KB4516067 is the one creating the issue, I also uninstalled it and regained IE11 functionality. Hope there will be a corrected security update son. J
    • Edited by jpraguz Saturday, September 14, 2019 4:34 AM
    • Proposed as answer by jpraguz Saturday, September 14, 2019 4:34 AM
    • Unproposed as answer by jpraguz Saturday, September 14, 2019 4:34 AM
    Saturday, September 14, 2019 4:32 AM
  • Removing  KB4516067 fixed my problem... but when I start the Surface up again, it wants to install updates again and did. I had to remove it again. Anything I can do about that?
    • Edited by jfcroni Sunday, September 15, 2019 11:53 PM
    Sunday, September 15, 2019 11:52 PM
  • I hope Microsoft gets this sorted -I really hate having my Surface bricked that way.. 
    Thursday, September 19, 2019 6:55 PM