Call Manage Express > Exchange UM 2013 Voicemail issue RRS feed

  • Question

  • Hi All,

    I have been asked to look at implementing exchange um on our CME. 

    I have successfully created a dial plan  on the exchange and a dial-peer on the CME and can from a users phone the voicemail where they are asked to login.

    However the problem i am having is the ability to actually  leave a voicemail against a extension number... 
    So if i call externally the users extension I am  presented with the exchange UM prompt "to access your mailbox enter your user id"  and get the same thing when calling internally. 

    I know i am probably missing something simple but not a voice expert so hence reaching out .

    voice service voip

    allow-connections h323 to h323
    allow-connections h323 to sip
    allow-connections sip to h323
    allow-connections sip to sip
    no supplementary-service sip moved-temporarily
     no supplementary-service sip refer
     supplementary-service media-renegotiate
      bind control source-interface GigabitEthernet0/1.1
      bind media source-interface GigabitEthernet0/1.1
      registrar server
      sip-profiles 1

    voice class sip-profiles 1
     request INVITE sip-header User-Agent modify "." "CME" 

     dial-peer voice 29991 voip
     description Exchange Unified Messaging
     preference 1
     destination-pattern 2999
     no notify redirect ip2ip
     session protocol sipv2
     session target ipv4:X.X.X.X
     session transport tcp
     max-redirects 3
     dtmf-relay rtp-nte
     codec g711ulaw
     no vad
     voicemail 2999

    thanks a lot
    Saturday, December 19, 2015 12:21 PM

All replies