locked
WSUS administration console constantly crashing (Server 2012) RRS feed

  • Question

  • Hi guys,

    We have WSUS installed and configured on Windows Server 2012, and we have problems with the admin console constantly crashing - mainly when running reports or filtering updates.

    There are numerous logs within event viewer for this, but I cannot find online any solution:

    ----------------

    Event ID: 7053, Source: Windows Server Update Server

    The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console. If this error persists,

    Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\.

    System.Collections.Generic.KeyNotFoundException -- The given key was not present in the dictionary.

    ----------------

    I have attempted deleting the wsus file under %appdata%\Microsoft\MMC\, but the problem still remains.

    Any help would be greatly appreciated.

    Many Thanks

    Tuesday, October 13, 2015 2:35 PM

Answers

  • this is a tough one. it could be resource exhaustion such as memory, cpu or disk space swap or if you have an overwhelming amount of updates or endpoints in your enviornment and have not been running the cleaup wizard frequently or re-indexing the wsus database
    • Proposed as answer by Steven_Lee0510 Tuesday, October 20, 2015 4:38 PM
    • Marked as answer by Steven_Lee0510 Tuesday, October 20, 2015 11:32 PM
    Wednesday, October 14, 2015 6:52 PM

All replies

  • Am 13.10.2015 schrieb MDK1981:

    ----------------

    Event ID: 7053, Source: Windows Server Update Server

    The WSUS administration console has encountered an unexpected error. This may be a transient error; try restarting the administration console. If this error persists,

    Try removing the persisted preferences for the console by deleting the wsus file under %appdata%\Microsoft\MMC\.

    System.Collections.Generic.KeyNotFoundException -- The given key was not present in the dictionary.

    ----------------

    I have attempted deleting the wsus file under %appdata%\Microsoft\MMC\, but the problem still remains.

    Try to logon with another Admin, is the Console crashing too?


    Servus
    Winfried

    Gruppenrichtlinien
    HowTos zum WSUS Package Publisher
    WSUS Package Publisher
    HowTos zum Local Update Publisher
    NNTP-Bridge für MS-Foren

    Tuesday, October 13, 2015 4:42 PM
  • this is a tough one. it could be resource exhaustion such as memory, cpu or disk space swap or if you have an overwhelming amount of updates or endpoints in your enviornment and have not been running the cleaup wizard frequently or re-indexing the wsus database
    • Proposed as answer by Steven_Lee0510 Tuesday, October 20, 2015 4:38 PM
    • Marked as answer by Steven_Lee0510 Tuesday, October 20, 2015 11:32 PM
    Wednesday, October 14, 2015 6:52 PM