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Hey all i have a blue screen problem and need help please :) RRS feed

  • Question

  • <style type="text/css"><!-- @page { margin: 2cm } P { margin-bottom: 0.21cm } A:link { so-language: zxx } --> </style>


    Problem Event Name: BlueScreen

    OS Version: 6.1.7600.2.0.0.256.1

    Locale ID: 2057

    BCCode: 50

    BCP1: FFFFF8A009566000

    BCP2: 0000000000000000

    BCP3: FFFFF80003343079

    BCP4: 0000000000000000

    OS Version: 6_1_7600

    Service Pack: 0_0

    Product: 256_1


    C:\Windows\Minidump\012813-25038-01.dmp

    C:\Users\Client\AppData\Local\Temp\WER-33867-0.sysdata.xml

    Monday, January 28, 2013 2:51 PM

All replies

  • Please post a copy of your dumpfile as shared file to your Sky Drive with a link here.
    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

    For advice on how to configure your system to create dump files please read:
    http://support.microsoft.com/kb/254649

    The dumpfile will be created at c:\windows\minidump. You may need to change your settings in Windows to be able to see the file. To show hidden files type Folder Options in the search box above the Start button and select View, Advanced Settings and verify that the box before "Show hidden files and folders" is checked and "Hide protected operating system files" is unchecked. You may need to scroll down to see the second item. You should also make certain that the box before "Hide extensions for known file types" is not checked.

    What is your computer make and model? If not a branded computer what is your motherboard make and model?

    Please download and run Driver View and upload a copy of the report it produces to your Sky Drive.http://www.nirsoft.net/utils/driverview.html

    Type System Information in the Search Box above the start Button and press the ENTER key. Select File, Export and give the file a name noting where it is located. Please upload to your Sky Drive, share and post a link here.


    Hope this helps, Gerry

    Monday, January 28, 2013 3:26 PM
  • Hey Many thanks for your reply i will do as you ask and keep you posted if that’s ok?,

    I will upload the dump-file as soon as i have figured out how to do this.

    Thank you for your response

    Dave

    Monday, January 28, 2013 3:31 PM