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Cant save office files; RRS feed

  • Question

  • Downloaded office recently to Windows 10 and can't save files to any location. when I try to save program stops responding and restarts straight away. 

    Tuesday, November 10, 2015 11:37 PM

Answers

All replies

  • Anything in event logs ? 
    What error do you have ? 

    Can you try a clean boot and check the results ? 

    https://support.microsoft.com/en-au/kb/929135


    Arnav Sharma | http://arnavsharma.net/ Please remember to click “Mark as Answer” on the post that helps you, and to click “Unmark as Answer” if a marked post does not actually answer your question. This can be beneficial to other community members reading the thread.

    • Proposed as answer by arnavsharma Sunday, November 15, 2015 11:42 PM
    Tuesday, November 10, 2015 11:42 PM
  • Hello there, 

    Make sure that the owner of the folder is your 'user profile' OR the 'Administrators' group. Then assign the proper permissions per user group or per user profile.

    http://answers.microsoft.com/en-us/windows/forum/windows_10-files/windows-10-upgrade-cant-save-to-documents-folder/97a227a5-60e5-444d-998b-33e4afc15fee?auth=1

    http://superuser.com/questions/958797/update-to-windows-10-and-now-cant-save-files

    Hope this helps! 


    Tuesday, November 10, 2015 11:48 PM
  • Hi,

    Did this issue only occur after upgrade to Windows 10?

    If yes, this is an known issue. Please refer to this guide:

    Can’t open or save files after upgrading to Windows 10

    http://answers.microsoft.com/en-us/office/forum/office_2013_release-office_storage/cant-open-or-save-files-after-upgrading-to-windows/9048d1eb-e658-4764-8397-f03e40457452


    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Wednesday, November 11, 2015 4:19 AM