SD card code 10 error RRS feed

  • Question

  • Hi

    Im new to this forums. sorry if this is a duplicate post..I have an issue with using SD cards on my inspiron 6000 laptop, which has a Ricoh 5C8xx SDIO controller..Device manager shows Code 10 error after inserting the SD card (Device cannot start)...All this has started after reinstalling the Operating system(WIndows XP PRO SP2)...These SD cards work on other computers/Card readers....i have tried the latest drivers from dell web site and also tried the chipset drivers...no dice..my biggest diappoinment was the hotfix, which was released to fix this issue:



    I have been fixing computers for over 7 years now, and this one is driving me crazy...I have tried everything to fix this, but still cant get the SD card to work..


    Thanks in advance!!

    Thursday, January 17, 2008 9:39 PM


All replies

  • I have a new hp dv6000 pavilion laptop with the same problem. When I reboot it detects the SD and SDHC card but if I eject the card and reinstall it it never appears in device manager. When i dont use the eject option i get the error code 10 in device manager. The issue started appearing only after a few of the microsoft automatic updates a few days ago so I think it was related to them but I have not found a fix other than rebooting.


    This device cannot start. (Code 10)


    Monday, January 21, 2008 10:50 PM
  • Hello Kiran,


    Thanks for posting!


    I’m sorry but as this forum is for Windows Vista hardware issue, about Windows XP hardware questions, we are not the best support resource. I recommend you to use Microsoft public newsgroups for Windows XP hardware (microsoft.public.windowsxp.hardware) which would be the most relevant newsgroup for your question.




    Your understanding is greatly appreciated and I hope the issue can be fixed soon!



    Lionel Chen

    Microsoft Online Community Support

    Wednesday, January 23, 2008 1:52 AM
  • Great,


    Well, I have the same exact problem as him, with the same hardware (Inspiron 6000) and Vista. Any ideas?




    Wednesday, February 13, 2008 5:51 AM
  • Hi,


    My feedback is related on XP SP2 onto DELL notebook (perhaps it could helps on other constructor) with KB934428 


    Do you have the KB934428 installed on your computers ?

    You could check it in ADD/Remove program, if you see it, it's the reason of your trouble

    However, this KB couldn't be remove manually from ADD/ Remove program, i don't know at this time how to only remove it from system.

    For information this KB934428 is install with DNSS drivers available on DELL resource CD or on DELL Web site.


    To bypass this trouble, you have (at this time)  to reinstall WInXP and all the needed drivers, but NOT INSTALL DNSS

    For MySelf, I Install XP SP2 And NIC drivers, run Windows Update, and after that, finishing drivers installation (chipset, video, audio, modem, wifi, Bt, ricoh, etc.... ) and the SD reader work fine,  no error code 10 will be live.


    Hope to find an easier way to remove this Kb .....






    Thursday, March 6, 2008 11:13 AM
  • AS some of you have the issue on Vista, I try with Vista Too:


    The resolution of this Issue (SD : error Code 10 in device manager) seem to be little different.


    1- In fact, I tried to plug the SD Card directly after Vista Ultimate 32bit installation : error code 10,

    2- Install DNSS : error Code 10 (yes I'm crazy but not really, QFE on Vista are not the same as XP )

    3- Install NIC card in order to launch a Windows Update

    4- Winbows update with most critical update : test SD card : It Work Fine


    So, just try to make a Windows Update now from your side !

    Hope it could help you.




    Thursday, March 6, 2008 6:13 PM