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Attempting to use the Windows 7 upgrade to repair an installation RRS feed

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    I have been running an installation of Windows 7 Ultimate since late 2009 or early 2010. Recently I have had some issues and require a repair installation.

    My current installation is x64

    --------------------------------------------------------------------

    During the installation setup:

    Prompt: "Select the operating system you want to install"

    Windows 7 Ultimate x64 - [Next]

    Prompt: "Which type of installation do you want?"

    Upgrade

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    When attempting to use the original disk (the one supplied with my machine), I receive the following error:

     

    The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue.

    • You can’t upgrade 64-bit Windows to a 32-bit version of Windows. To upgrade, obtain a 64-bit version of the installation disc, or go online to see how to install Windows 7 and keep your files and settings.

    • 32-bit Windows cannot be upgraded to a 64-bit version of Windows. To upgrade, obtain a 32-bit version of the Windows installation disc.

    • An error prevented a required compliance check from completing. Cancel the installation and try upgrading again.

    I am running x64-bit and I choose to upgrade x64-bit option. Why does it think I am attempting to install the 32-bit option.

    Any comments, suggestions or workarounds will be helpful.

     

    Thursday, January 26, 2012 1:50 AM

Answers

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    Just do a Repair install instead off an upgrade?

    http://www.sevenforums.com/tutorials/3413-repair-install.html

    It mentions: You can only do a repair install with the same edition Windows 7 installation disc for the same edition of Windows 7 that you have installed.

    While in Windows 7, insert your retail Windows 7 installation DVD into the DVD drive, or connect your USB drive with Windows 7 installation media, and click on the Run setup.exe option in the AutoPlay window from within the currently installed Windows 7.

    My blogs: Henk's blog and Virtuall | Follow Me on: Twitter | View My Profile on: LinkedIn
    • Proposed as answer by Niki Han Monday, January 30, 2012 5:42 AM
    • Marked as answer by Niki Han Friday, February 3, 2012 7:26 AM
    Thursday, January 26, 2012 4:16 PM

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    What issues are you having thats caused you to want to run the upgrade option to try and repair your computer?

    there may be a simpler solution

    Thursday, January 26, 2012 11:30 AM
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    Trust me, I don't want to have to do this. Struggling with sql server and tfs install. Been at it 12hrs day for 5 days. CPA with 10yrs in the industry (I'm not new to sql or tfs) and 8yrs owned a pc shop. Tired of chasing error correction after correction. Something has broken beyond repair. Backing up all data and getting ready to do a complete format and reinstall.

    So unless someone can explain the above upgrade error in the next 8 hours (or for someone else).  I wont be needing the help any more.

    Thursday, January 26, 2012 12:03 PM
  • Question
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    Just do a Repair install instead off an upgrade?

    http://www.sevenforums.com/tutorials/3413-repair-install.html

    It mentions: You can only do a repair install with the same edition Windows 7 installation disc for the same edition of Windows 7 that you have installed.

    While in Windows 7, insert your retail Windows 7 installation DVD into the DVD drive, or connect your USB drive with Windows 7 installation media, and click on the Run setup.exe option in the AutoPlay window from within the currently installed Windows 7.

    My blogs: Henk's blog and Virtuall | Follow Me on: Twitter | View My Profile on: LinkedIn
    • Proposed as answer by Niki Han Monday, January 30, 2012 5:42 AM
    • Marked as answer by Niki Han Friday, February 3, 2012 7:26 AM
    Thursday, January 26, 2012 4:16 PM