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  • Question

  • Hi,

    I have a problem with some WSUS clients not able to get the updates from WSUS server. It is showing checking for updates for long and nothing is happening. In WSUS server those client status shows as not reported since 40 or more days.

    In Client Windows update log says "Piggybacking on an AU detection already in progress" but no progress. Please see the logs

    2017-05-29 13:53:17:336 1116 1d50 PT +++++++++++  PT: Synchronizing server updates  +++++++++++
    2017-05-29 13:53:17:336 1116 1d50 PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://wsusserver:8530/ClientWebService/client.asmx
    2017-05-29 13:53:17:366 1116 1d50 PT WARNING: Cached cookie has expired or new PID is available
    2017-05-29 13:53:17:366 1116 1d50 PT Initializing simple targeting cookie, clientId = cb24eee9-9659-421e-bc6d-b28c846e0991, target group = , DNS name = adtc-nb-bcp08.adtc.com
    2017-05-29 13:53:17:366 1116 1d50 PT  Server URL = http://wsusserver:8530/SimpleAuthWebService/SimpleAuth.asmx
    2017-05-29 13:56:37:886 1116 1a68 AU Triggering AU detection through DetectNow API
    2017-05-29 13:56:37:886 1116 1a68 AU Piggybacking on an AU detection already in progress
    2017-05-29 13:56:46:816 1116 1d50 PT +++++++++++  PT: Synchronizing extended update info  +++++++++++
    2017-05-29 13:56:46:816 1116 1d50 PT  + ServiceId = {3DA21691-E39D-4DA6-8A4B-B43877BCB1B7}, Server URL = http://wsusserver:8530/ClientWebService/client.asmx


    I had checked the server URL from client machine and working fine. I also tried the below commands

    net stop wuauserv
    net stop bits
    renamed softwaredisribution folder
    net start bits
    net start wuauserv


    Cleared the IE browser cache
    Still nothing is happening. Any help.


    Monday, May 29, 2017 10:13 AM

All replies

  • My script should fix your issue. Sounds like the database needs maintenance.

    Have a peek at my Adamj Clean-WSUS script. It is the last WSUS Script you will ever need.

    http://community.spiceworks.com/scripts/show/2998-adamj-clean-wsus

    What it does:

    1. Remove all Drivers from the WSUS Database.
    2. Shrink your WSUSContent folder's size by declining superseded updates.
    3. Remove declined updates from the WSUS Database.
    4. Clean out all the synchronization logs that have built up over time (configurable, with the default keeping the last 14 days of logs).
    5. Compress Update Revisions.
    6. Remove Obsolete Updates.
    7. Computer Object Cleanup (configurable, with the default of deleting computer objects that have not synced within 30 days).
    8. Application Pool Memory Configuration to display the current private memory limit and easily increase it by any configurable amount.
    9. Run the Recommended SQL database Maintenance script on the actual SQL database.
    10. Run the Server Cleanup Wizard.

    It will email the report out to you or save it to a file, or both.

    Although the script is lengthy, it has been made to be super easy to setup and use. There are some prerequisites and instructions at the top of the script. After installing the prerequisites and configuring the variables for your environment, simply run:

    .\Clean-WSUS.ps1 -FirstRun

    and then

    .\Clean-WSUS.ps1 -InstallTask

    If you wish to view or increase the Application Pool Memory Configuration, you must run it with the required switch. See Get-Help .\Clean-WSUS.ps1 -Examples

    If you're having trouble, there's also a -HelpMe option that will create a log so you can send it to me for support.


    Adam Marshall, MCSE: Security
    http://www.adamj.org

    Tuesday, May 30, 2017 2:36 AM
  • Hi,

    Please also patch your WU client to the latest.

    Sometimes may need to install the hotfix. For example, here is for windows 7.

    https://support.microsoft.com/en-us/help/3020369/april-2015-servicing-stack-update-for-windows-7-and-windows-server-2008-r2

    https://support.microsoft.com/en-us/help/3172605/july-2016-update-rollup-for-windows-7-sp1-and-windows-server-2008-r2-sp1

    Best Regards,

    Mary


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Mary Dong Tuesday, June 6, 2017 8:16 AM
    Tuesday, May 30, 2017 4:35 AM
  • Hi,

    Any updates for  your issue?

    Best Regards,

    Mary


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Tuesday, June 6, 2017 8:16 AM
  • Still issue is there for the laptops which is used for travelling. One thing noticed that some machines got update after putting those machines in network for one day, but others still not.

    We had already updated patches in WSUS server (2012 R2). 

    Thursday, June 8, 2017 6:33 AM
  • Hi Anu_1986,

    please also try to reset windows update components to do a check.

    https://support.microsoft.com/en-us/help/971058/how-do-i-reset-windows-update-components

    Best Regards,

    Mary


    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, June 9, 2017 9:08 AM