windows logon problem RRS feed

  • Question


    Hi to all..


    A annoying problem about the windows logon..

    I reformatted my computer, then a problem disappeared.
    But after I updated at Windows Update, the problem re-appeared!
    OS is Windows Vista Home Premium.
    The problem is about the windows logon.
    I have two account users, then the accounts doubled!

    After the windows update!
    It shows 4 accounts two each user.
    Its very annoying!
    And im pretty sure, that its from the windows update.
    How do i fix this problem/bug?

    Please check my screenshot of my problem here, thanks!:






    Wednesday, September 10, 2008 7:59 AM


  • Hi


    I haven't seen this problem reported for a long time. Last year it was common.


    The duplicate user icons on the login screen are due to misbehaving software/drivers that are installed for a Fingerprint Reader device. The problem was seen most often on systems with the OmniPass fingerprint reader software installed.


    Here is a link to to their support website.


    Softex Incorporated - OmniPass Client Edition:


    If the fingerprint reader came pre-installed on the computer, I would recommend that you contact the computer maker for a fix.


    Hope this helps.


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    Ronnie Vernon
    Microsoft MVP
    Windows Desktop Experience
    Thursday, September 11, 2008 6:04 AM